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Boone/Hickory, NC - Charter

71K views 567 replies 58 participants last post by  DrDon 
#1 · (Edited)
Charter has finalized their merger with Time Warner Cable and Bright House Networks, effective May 18, 2016.

It will be a number of months before any changes to operations or services take place, and customers of pre-merger Charter, particularly in the Dallas area, should continue to call 888-438-2427, go to charter.com, or visit the Charter offices located in Boone, Hickory, Lenoir, Morganton, or Lincolnton for local service, as the Gastonia, Shelby, and Charlotte offices will not be able to fully assist these customers, due to differences in billing systems and set-top equipment.

This thread is for discussion of HDTV reception topics specific to Charter Communications systems served by the Hickory, NC headend, which serve the following areas:

Boone (Wautauga County)
Avery County
Mountain City, TN (serving portions of Carter and Johnson counties in the Tri-Cities DMA, but is part of the Hickory-Boone system cluster)
Burke County (the area outside the Morganton city limits)
Hickory (Alexander and Catawba counties, except for the Maiden area)
Lenoir (Caldwell County)
Lincolnton (Lincoln County and Maiden, Dallas, High Shoals, and surrounding areas of Gaston and Catawba counties)

The following HD channels are available and require a Charter digital cable box or device equipped with a Charter-supplied CableCARD (and also a tuning adapter, for some devices):


Basic channels (Boone, Avery County, Mountain City):

702 WKPT (Mountain City system)
703 WAXN
704 WCNC-TV
705 QVC HD
707 WBTV
708 WUNE-TV2 (UNC-TV)
709 HSN HD
710 WJZY
712 WCCB
713 WSOC-TV
714 WHKY
715 WMYT-TV
716 C-SPAN HD
721 Univisión HD
733 Pop HD
737 Jewelry TV HD
741 C-SPAN 2 HD
742 C-SPAN 3 HD
864 TBN HD
866 INSP HD

Local channels (Hickory, Lincolnton, Burke County, Lenoir):

702 WBTV
703 WAXN
705 WCCB
706 WCNC-TV
707 QVC HD
708 WJZY
709 WSOC-TV
710 HSN HD
712 WUNE-TV2 (UNC-TV)
714 WHKY
715 WMYT-TV
716 C-SPAN HD
721 Univisión HD
733 Pop HD
737 Jewelry TV HD
741 C-SPAN 2 HD
742 C-SPAN 3 HD
864 TBN HD
866 INSP HD


Spectrum Select (in addition to the channels listed above):

656 IndiePlex HD
657 RetroPlex HD
658 MoviePlex HD
725 Univisión Deportes
729 Animal Planet HD
732 TV Land HD
736 WGN America HD
744 E! HD
745 Esquire Network HD
746 Oxygen HD
747 Bravo HD
748 TLC HD
749 Lifetime HD
751 Food Network HD
752 HGTV HD
756 Disney Channel HD
758 Nickelodeon HD
760 Freeform HD (formerly ABC Family)
761 Disney Junior HD
762 National Geographic Channel HD
764 Travel Channel HD
766 History Channel HD
767 Comedy Central HD
769 Investigation Discovery HD
772 AMC HD
773 A&E HD
778 Velocity
779 Discovery Channel HD
780 TBS HD
781 TNT HD
782 USA HD
783 Hallmark Channel HD
784 FX HD
786 Bloomberg Television HD
787 Fox News HD
788 CNN HD
789 CNBC HD
790 MSNBC HD
791 HLN HD
793 FOX Business Network HD
797 The Weather Channel HD
800 Liquidation Channel HD
801 SonLife HD
808 ESPN HD
809 ESPN 2 HD
811 Fox Sports Carolinas HD (North Carolina systems)/Fox Sports Tennessee HD (Mountain City)
812 Fox Sports Southeast HD
813 Regional Sports Extra Games HD
823 Golf Channel HD
825 NBC Sports Network HD
826 Fox Sports 1 HD
828 FOX Sports 2 HD
840 FXX HD
842 GSN HD
843 Syfy HD
844 Spike HD
850 FX Movie Channel HD
851 Hallmark Movies and Mysteries HD
863 Daystar HD
874 MTV HD
875 VH1 HD
876 CMT HD
877 BET HD
879 MTV 2 HD


Spectrum Silver (in addition to the channels listed above):

501 HBO HD - East
502 HBO HD - West
503 HBO 2 HD - East
504 HBO 2 HD - West
505 HBO Signature HD - East
506 HBO Signature HD - West
507 HBO Family HD - East
508 HBO Family HD - West
509 HBO Comedy HD - East
510 HBO Comedy HD - West
511 HBO Zone HD - East
512 HBO Zone HD - West
513 HBO Latino HD - East
514 HBO Latino HD - West
531 Cinemax HD - East
532 Cinemax HD - West
533 MoreMAX HD - East
534 MoreMAX HD - West
535 ActionMAX HD - East
536 ActionMAX HD - West
537 ThrillerMAX HD - East
538 ThrillerMAX HD - West
539 5 StarMAX HD - East
541 MovieMAX HD - East
543 OuterMAX HD - East
545 MAX Latino HD - East
561 Showtime HD - East
562 Showtime HD - West
563 Showtime 2 HD - East
564 Showtime 2 HD - West
565 Showtime Showcase HD - East
566 Showtime Showcase HD - West
567 Showtime Beyond HD - East
569 Showtime Extreme HD - East
570 Showtime Extreme HD - West
571 Showtime Women HD - East
573 Showtime Next HD - East
724 Fuse HD
726 Discovery Family HD
727 Sprout HD
728 Nick Jr. HD
731 EVINE Live HD
734 TV One HD
739 WE HD
743 NBC Universo HD
750 LMN HD
753 Cooking Channel HD
754 Nicktoons HD
755 DIY Network HD
757 Disney XD HD
759 Cartoon Network HD
765 Destination America HD
768 Science Channel HD
770 American Heroes Channel
771 Turner Classic Movies HD
774 truTV HD
775 OWN HD
776 FYI HD
785 BBC America HD
794 Fusion HD
796 VICEland HD
799 Nat Geo Wild HD
803 Ovation HD
804 SEC Network HD
805 SEC Network Alternate HD
810 ESPNU HD
818 CBS Sports Network HD
819 MLB Network HD
822 NFL Network HD
841 El Rey Network
849 ReelzChannel HD
853 Sundance Channel HD
854 IFC HD
857 AXS TV
862 EWTN HD
865 FamilyNet HD


Spectrum Gold (in addition to the channels listed above):

591 The Movie Channel HD - East
592 The Movie Channel HD - West
593 The Movie Channel Xtra HD - East
594 The Movie Channel Xtra HD - West
606 Starz HD - East
607 Starz HD - West
608 Starz in Black HD - East
610 Starz Comedy HD - East
612 Starz Cinema HD - East
614 Starz Kids & Family HD - East
616 Starz Edge HD - East
631 Encore HD - East
632 Encore HD - West
633 Encore Action HD - East
635 Encore Classic HD - East
637 Encore Suspense HD - East
639 Encore Black HD - East
671 EPIX HD - East
672 EPIX HD - West
720 UniMás HD
722 FOX Deportes HD
723 Galavisión HD
735 RFD TV HD
763 Smithsonian HD
777 Universal HD
792 BBC World News HD
798 AWE HD
806 Tennis Channel HD
807 Big Ten Network HD
816 ESPN Goal Line/ESPN Buzzer Beater HD
817 ESPNNEWS HD
824 NFL RedZone HD
829 NHL Network HD
832 Outdoor Channel HD
833 Sportsman Channel HD
835 Mav TV HD
858 HDNet Movies
873 MTV Live (formerly Palladia)
878 GAC HD
882 Willow TV HD


Included in Filipino View:

884 ONE World Sports HD


Included in French View:

870 TV5MONDE Info HD
884 ONE World Sports HD
892 TiVi5MONDE HD
893 TV5MONDE HD


Included in German View:

802 RTL International HD
884 ONE World Sports HD


Included in Latino View:

719 ESPN Deportes HD
725 Univisión Deportes
730 TeleFórmula HD
743 NBC Universo HD
757 Disney XD HD
759 Cartoon Network HD
795 Multimedios HD
834 ATRES Series HD
836 Ultra Familia
837 Ultra Kids
838 Ultra Mex
839 Ultra Fiesta
845 Ultra Macho
846 Ultra Docu
847 Ultra Clásico
848 Ultra Cine
852 Mexico 22 HD
855 Súper Canal HD
856 El Garage TV HD
859 Antena 3 HD
860 Estudio 5 HD
861 Tele El Salvador HD
867 Estrella TV HD
868 EWTN en Español HD
871 TV Chile HD
872 Video Rola HD
880 FOROtv HD
881 Azteca America HD
883 GOL TV HD
884 ONE World Sports HD


Included in TV Japan tier:

884 ONE World Sports HD
885 TV Japan HD


Included in South Asian Tier:

882 Willow TV HD
884 ONE World Sports HD
886 TV Asia HD
890 SET Asia HD
891 STAR India PLUS HD


HD Pay-per-view:

958 HD Pay-Per-View
968 Adult PPV HD
970 Adult PPV HD


Other channels:

375-383 MLB Extra Innings/NHL Center Ice HD 1-9

See also:
Charlotte, NC - OTA - general discussion regarding digital TV stations serving the Charlotte area
Charter HDTV - general discussion regarding Charter's HDTV services

HDTV reference on charter.net
 
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#428 ·
New HD local channels on the Hickory headend: WJZY on channel 708 and WMYT on channel 715, and both are on RF channel 113 for those with clear QAM tuners (they will show up as 46-1 and 55-1).


The new channels are incorrectly labled on Moxi boxes as "QVC HD" (708) and "Animal Planet HD" (715).


Also, Fox Sports Carolinas HD has moved to channel 811.
 
#430 ·

Quote:
Originally Posted by blackcap93 /forum/post/19943104


New HD local channels on the Hickory headend: WJZY on channel 708 and WMYT on channel 715, and both are on RF channel 113 for those with clear QAM tuners (they will show up as 46-1 and 55-1).

Could this mean there's hope that these will soon be available in HD on Dish Network?
 
#433 ·
Oh, how wonderful. I got a letter from Charter yesterday saying that they'll be taking away some of my On Demand content, but for $10 more per month I can have it back. Why don't they just go ahead and demand that cable customers have their paychecks direct-deposited to the Charter bank account and get it over with.
 
#434 ·
Quote:
Originally Posted by cs51762
Oh, how wonderful. I got a letter from Charter yesterday saying that they'll be taking away some of my On Demand content, but for $10 more per month I can have it back. Why don't they just go ahead and demand that cable customers have their paychecks direct-deposited to the Charter bank account and get it over with.
I am not to sure what you are talking about. Could you please clarify for me.


Thanks Seph
 
#435 ·

Quote:
Originally Posted by Umatter2Charter /forum/post/20130413


I am not to sure what you are talking about. Could you please clarify for me.


Thanks Seph

Sure. Here's the letter:



"Dear Valued Customer,


We hope that you are enjoying your Charter TV in Digital service as much as we enjoy providing it for you. It is our commitment to you that drives us to offer more programming, ensure unbeatable technical service and strive to bring you the best in overall customer care.


We're reaching out to customers to inform you that we will be making adjustments to the content available On Demand. Because Charter is now required to provide customers only the On Demand channels that are part of the TV package they subscribe to, we are no longer able to offer some of the On Demand choices you're currently receiving. Between 4/6/11 and 4/27/11, the On Demand options you have access to will be revised to match the TV channels included in your level of service. Please see the reverse for a complete list of affected channels.


Please feel free to contact us if you would like to explore additional Charter TV in Digital packages that will include these On Demand channels you have been enjoying. Charter is extremely proud to offer customers a significant amount of On Demand programming, and we encourage you to explore our vast library of hit TV shows, new release movies, special events and more, all available to start anytime you want. If you upgrade to our Digital View Plus package today, you will be able to keep nearly all of the great channels you've been enjoying for only $10 more per month!


If you have any questions or concerns, or would like more information, please don't hesitate to call us at 1-877-906-9195.


Sincerely,

Your Friends at Charter "



So, all the programs I've been watching (and paying for, I thought) On Demand HDNet, Military Channel, Science Channel, Smithsonian Channel, Planet Green, and Sundance will be gone. A reduction in services provided should result in a reduction of my monthly bill in my view, but we all know that's not going to happen.


Thanks, Seph.
 
#436 ·
New HD channels will be added to Hickory-area lineups on May 3, 2011:


749 Lifetime HD

783 Hallmark Channel HD

788 CNN HD



Also, the following changes will be made to the lineup:

Old New
17 145 TV Guide Channel (moves from analog basic to Digital View Plus)
62 62 Hallmark Channel SD (moves from analog to digital, remains in expanded basic tier and at same channel number)
77 144 GSN (moves from analog to digital, remains in expanded basic tier)
-- 136 WCCB-DT3 (Me TV) (new channel)
76 21 C-SPAN (move from expanded basic to basic, still analog)

All digital channels except Me TV will be encrypted and will require a Charter-supplied CableCARD or converter box and the appropriate subscription.
 
#437 ·
The follwing channels have been added today (the channels marked with * will be available at the beginning of the regular season):


307 Big Ten Network SD

322 NFL Network SD

324 NFL RedZone*

789 CNBC HD

807 Big Ten Network HD

822 NFL Network HD

824 NFL RedZone HD*

874 MTV HD
 
#439 ·
I went to my Grandmother's house in Lenoir today and I hooked up her new HDTV. When I scanned for QAM channels, I noticed that she had all of the same local channels in HD and SD from the Charlotte DMA that we have in Boone/Blowing Rock. However, I also noticed several out-of-market channels that only appear to be available on QAM. I definitely saw WXII in HD on 106.2 and another CBS station in HD on 106.1, which I believe is WFMY. I also saw WLOS in SD, This Carolina (WXII-DT2), and The Country Network (WXLV-DT2 or possibly WMYA-DT3).


In Boone/Blowing Rock, we do have four stations from the Johnson City DMA, but none of them are in HD. Also, nearly all of the QAM channels are available with a digital or HD box (except TBN and Univision). From what I can tell, the Hickory area lucked out getting all of those out-of-market stations through QAM, and they also have WSPA on their basic lineup. Can anyone in the Hickory area list their full QAM lineup, or at least all of the network stations including the ones in SD?
 
#440 ·
Clear QAM channels on Charter's Hickory-area systems (SD unless otherwise indicated):


81-1 WBTV Charlotte (CBS)

81-3 WCNC Charlotte (NBC)

81-4 WJZY Belmont (CW)

81-5 WCCB Charlotte (FOX)

81-6 Charter Classifieds

81-8 WSOC Charlotte (ABC)

81-9 HSN

81-10 WAXN Kannapolis


82-1 Government Access

82-2 C-SPAN

82-3 WSPA Spartanburg (CBS)

82-4 UNC-TV (PBS)

82-5 WMYT Rock Hill (My Network TV)

82-7 WHKY Hickory

82-8 QVC

82-9 WTVI Charlotte (PBS)


96-5 TV Guide Network


98-5

thru

98-50 Music Choice (will require a Charter-supplied cable box beginning October 19)


105-9 PPV Previews


106-1 WFMY-DT1 Greensboro (CBS HD)

106-2 WXII-DT1 Winston-Salem (NBC HD)

106-3 UNC-KD

106-4 WXII-DT2 (ThisTV)

106-5 UNC-EX

106-6 WXII-DT3 (The Country Channel)


109-1 On Demand Previews (upper right corner of screen)


113* WCCB-DT 18-1 (FOX HD)

113* WCCB-DT 18-3 (MeTV)

113* WJZY-DT 46-1 (CW HD)

113* WMYT-DT 55-2 (My Network TV HD)


114* WBTV-DT 3-1 (CBS HD)

114* WBTV-DT 3-2 (ThisTV)

114* WCCB-DT 18-1 (FOX HD)

114* WCNC-DT 36-1 (NBC HD)


115-1 INSP

115-2 C-SPAN 2

115-3 TBN

115-9 ReelzChannel

115-12 Univision


116* WBTV-DT 3-3 (Bounce TV)

116* WSOC-DT 9-1 (ABC HD)

116* UNC-KD 17-1

116* UNC-TV 17-2

116* UNC-EX 17-3


The exact subchannel numbers will vary on some QAM tuners, due to the way they handle gaps in subchannel numbering.


* - Channels 113, 114, and 116, when programmed, will remap to the sub-channel numbers shown. After programming, tune to these channels using the remapped numbers.


The 106-x channels are Triad locals for the Wilkesboro system, an out-of-market system fed from the Hickory headend.


WSPA is carried on all systems at basic cable channel 16 for all systems except Lincolnton and Wilkesboro.


The 81-x and 82-x channels are used by cable boxes with digital-only tuners.
 
#441 ·
I appreciate the quick reply! It would be nice if we had WSPA as well, but I can pick it up over-the-air with an indoor antenna anyway.



On channel 81-2, I saw a commercial for ABC programming with the WLOS "13" logo in the corner. The same commercial was also shown on WSOC (81.8), but it didn't have a logo bug (unless you count the ABC logo!). Am I correct in assuming that WLOS is also part of the lineup? I know Lenoir used to have it on cable over 15 years ago before it was replaced by WTBL.


Speaking of that, I have wondered something for a long time. On analog channel 13, why does Lenoir have WTBL while Hickory has WTVI? I've never watched either station that much, but I've still been curious about it!
 
#442 ·
Apparently, each system served by the headend has a slightly different of local channels sent out in digital; for example, while you've got WLOS in Lenoir on 81-2, there's no 81-2 in Hickory or Lincolnton.


WTBL's presence on the Lenoir system is most likely because it's a local station in that area carried on a "must-carry" basis, or there may be sufficient viewer demand to justify its carriage there.
 
#443 ·

Quote:
Originally Posted by blackcap93 /forum/post/21031676


Apparently, each system served by the headend has a slightly different of local channels sent out in digital; for example, while you've got WLOS in Lenoir on 81-2, there's no 81-2 in Hickory or Lincolnton.


WTBL's presence on the Lenoir system is most likely because it's a local station in that area carried on a "must-carry" basis, or there may be sufficient viewer demand to justify its carriage there.

Thank you once again for the quick reply. It's nice to have someone on here who knows what's going on at Charter in this area! Do you know what goes on with the Boone system as well (the one I have)?
 
#444 ·
Charter does not carry any Charlotte channels in the Greenville-Spartanburg area, but I do believe some of the Clt channels are still carried on cable in Gaffney. Years ago, WBTV was carried in Spartanburg and Asheville, and WSOC and WBTV were both offered in Hendersonville. And I believe both Clt and GSP stations are currently carried in Morganton. Such selective cable carriage is why I prefer OTA antenna for local/regional channels, and cable/sat for the specialty networks. I like to watch WBTV, WSOC, and WCNC in addition to WYFF and WSPA.
 
#445 ·
Here on Charter in Watauga County, we have most of the Charlotte stations on basic cable (except WNSC and WTVI), but WHKY was just added in the last couple of years. We didn't have WCNC until about the mid 2000s when they dropped WXII. For some reason, our cable company used to replace WXII's feed with WCYB's during most NBC programming, but that was stopped by the late 1990s. We used to have WGHP as well, but it was replaced with HSN in late 1995 not long after WGHP switched to FOX. I also remember we used to have WUNG here instead of WUNE, but I guess it didn't really matter since both stations are exactly the same!


Also, we have four stations from the Johnson City, TN DMA (WCYB, WJHL, WKPT, and WLFG). WKPT and WLFG had been on cable in Avery County before we got them (back when both systems were called High Country Cable), but they didn't have WGHP (when we had it) or WXII. In January 1997, the Watauga and Avery County lineups were merged and we got WKPT for the first time. I don't believe they added WLFG to our lineup until later, but I could be wrong. I'm not sure when Avery County got WXII, but it was eventually replaced by WCNC there as well.


I distinctly remember seeing that 1997 lineup on our Community Bulletin Board channel in late 1996 before it went into effect, and it showed us keeping WCCB while Avery County was going to replace it with WEMT. Not long after that, the lineup on that same channel was changed to show WCCB staying on both systems. That could somehow relate to why WCCB is available on Charter in Johnson County, TN instead of WEMT.
 
#447 ·
This month's bill from Charter states that on December 6, Golf Channel and Versus are moving to the digital tier. Also, VH1 is moving from channel 65 to 70 in my area, but it doesn't state if it will remain on analog or move to digital. On my system, the last analog channel is on 67 and the first QAM channel is on 69. I wouldn't think they would be adding more analog channels since I thought that was a thing of the past. But, they must be moving VH1 for some reason since it is currently positioned next to MTV and CMT. I figured I would post this just to see if Charter customers in other areas got the same notice.
 
#448 ·

Quote:
Originally Posted by mcy919 /forum/post/21195183


This month's bill from Charter states that on December 6, Golf Channel and Versus are moving to the digital tier. Also, VH1 is moving from channel 65 to 70 in my area, but it doesn't state if it will remain on analog or move to digital. On my system, the last analog channel is on 67 and the first QAM channel is on 69. I wouldn't think they would be adding more analog channels since I thought that was a thing of the past. But, they must be moving VH1 for some reason since it is currently positioned next to MTV and CMT. I figured I would post this just to see if Charter customers in other areas got the same notice.

Good afternoon,


VH1 will remain on the analog tier when it moves from 65-70. Was there anything else that we can assist with today?


George
 
#451 ·
Before I went to sleep late last night, all of the channels below 100 on Charter in Boone (except the digital-only Hallmark Channel) were still in analog on my digital box. This morning, I woke up and discovered that nearly ALL of the channels are now in digital! The only one still in analog is QVC on channel 711, but it is in digital on channel 12. I also have a separate cable hooked up directly to my TV and all of those analog channels are still there as well. But, Charter customers with digital boxes (at least in my area) now get an added bonus!
 
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