Join Date: Dec 2006
Location: North Haven, CT
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Hi - N00b to AVS and still looking through all the meaningful threads. Just bought the Sharp Aquos LC-46D62U (and for those who know about it, yes mine has the terrible banding issue, which Sharp has agreed to fix).
I live in North Haven and use the Branford Comcast system.
Anyway, went to get the HD box and ended up with the moto 6412 phase II, not the phase III I requested (phase III has HDMI rather than DVI connection). I realized at home I had the wrong box (stupid me believed they gave me the proper equipment requested...).
So, went back the next day and was told they were all out, probably due to high demand after Christmas. They were expecting a new shipment in on Jan 2 in Branford for anyone curious.
By the way, as far as I know there is no way to contact the Branford office to ask about stock. I called the general 1-800 number and they just made up information I wanted to hear ("oh yeah, they'll have all that stuff in stock!"). It's a 30 minute drive for me so I'm pretty pissed I got the wrong one to begin with, got jerked around on the phone, and traveled a second time only to find out they had none left. I'm taking a stab in the dark and going back on Saturday hoping they have a phase III in stock. Oh, they wouldn't hold one for me and they wouldn't call me when their shipment arrived. Great service...