We have had Tele-Media since we lived up here and have now been bought by Comcast as most everybody knows.. Decided to try the HD out on my projector so last week I called and got all the pricing and asked what channels were included. I was told that I would get Fox, ABC, CBS ESPN2, HD net, InHD and Discovery HD and probably something I forgot. Anyway, I was most interested in HD movies on demand, Discovery and ABC, CBS, and Fox. Saturday went and waited an hour in line for the box. Got it hooked up and only about 5 channels are working. Call Comcast and they tell me hold on and then all the channels are there. They then tell me that I need to pay an additional $6.95 for the Sports Package to get Discovery HD. I was told prior that if I had a box with digital plus that I would get those channels. I called and went over the channels and pricing twice with Tele-Media and once with Comcast and nobody mentioned this Sports Package until the wonderful supervisor I spoke with today whose attitude was tough. Also in the process we lost 2 channels on our other box that we now have to stay home to wait for a tech to fix. So they are telling me I will have to pay $7.95 for thr HD box + $2.00 more for the second regular box I already have + $6.95 for the sports pack to get the other half of the few HD channels available. OK, My question is, Has anyone else heard of this ? DirectV is looking better and better. While I wass talking to the wonderful supervisor he also could not tell me which channels I was supposed to get just that I needed to pay the $6.95 Take it or leave it too bad and wait another hour down at the office. I guesss when there is only one provider they don't have to have good CS. Just wondering if I am the only one with this story.
"If you choose not to decide, you still have made a choice"