My apologies if I've inappropriately inserted my query into what seems to be a single thread of posts and if mine is somewhat long winded
My frustration with Cox Communications is at an all time high. I can't get a consistent response from any two of their reps. My situation is this:
I have a Tivo HD unit with no cablecards. I have expanded cable without digital cable service. All that I've read leads me to believe that, using the Tivo HD unit to receive clear QAM channels, I should be able to manually tune into those digital channels (e.g. 72-1, 77-5). Additionally, if those digital channels are broadcasting HD (e.g. CBS, ABC, etc.), I should be able to send that HD output to the component or HDMI input of my HDTV.
So far, I am able to do a channel scan with the Tivo unit which does detect many of these channels and indicates strong signals for most of them. The Tivo second level support folks agree that I should be able to view those channels with the given configuration, yet all I am able to display is a grey screen. As a second-to-last ditch effort (last would be to replace the Tivo unit), I thought I might try adding a cablecard.
On the other hand, the last Cox rep has indicated that I not only need the cablecard, but also need their digital cable service (additional $5/month for the service and $2/month for the card) for channels below 80. I also have the option to add an additional digital package including a few more digital channels like BBS, Discovery, etc. with its associated fee. Additional frustration: this rep indicated that this is for HDTVs only. i.e. I couldn't use the Tivo with cablecards to output to a SDTV via the composite connections. What's scary is that this same rep didn't seem to know the difference between an ATSC and QAM tuner.
So my question: Is there anyone out there who is using a similar config without
the digital cable service and able to tune in clear QAM channels?
Any help would be greatly appreciated. Thanks.