I called about the $2.99 fee on the internet connection. I asked them to take it off because I can do the home networking myself I don't need their help so I shouldn't be paying for a service I don't use. No, can't do, I'm paying for the right to use it in the future should I want to. Thanks!
The price of Digital TV also went up by $2. Funny how that works, I am under a contract for a few more months. To me a contract is a guaranteed price for a fixed term. I was explained that only the discount that I get is guaranteed. Aha! So, I can sign a contract today and get $20 off or whatever then the next day they can go raise the base price by $200 and that's OK, it's not a breach of contract!
How come no regulatory agency is watching these guys for pulling this stuff on their customers. Come on, we're not that dumb!
I'll be sure to look for a different provider once my contract expires. And if they are all the same, then I'm fine with rabbit ears, building an HTPC and watching TV online. This is just getting ridiculous, raising prices all the time in this economy when wages are going down, assuming you're lucky to even have a job!