Originally Posted by vtek63
has anyone gotten any answer from surewest yet about the decrease in HD picture quality after switching to mediaroom?
Upgraded to the Media Room on Friday from the ADB boxes. The interface was a huge step forward, however PQ took an equal step back.
I have two TVs installed. One Samsung 61" A750 LED DLP set and the second a Visio Plasma 32". Watching the sharks playoff games up to Friday on the older ADB boxes, and then watching the next game that night on media room was a dissapointment. Compression artficats were very noticable especially on the chicago red uniforms, player shadows, and stadium details (especially the logos and barriers when the cameras moved). When watching non sports related you can see the difference in the details, especially with skin tones.
I noticed the difference right away on the 61" but kept quiet to see what my wife would say. She's noticed the same PQ loss within a few minutes and was dissapointed as well. We both have some personal experience with digital compression, I with physical media to digital for streaming and my wife with Digital photography, but I believe anyone could see those problems.
The SD channels in addition also took a PQ hit, almost as if I'm watching TV on a 80's set due to the interlacing and compression artficats. I could still see the compression issues on the smaller visio, but obviously more noticable on the larger tv.
I messed around with TV settings on both sets to see if I could improve the quality with no success. I have a case opened with second level for followup after going through some troubleshooting steps with level one with no change. I had already gone through confirming resolutions for both setups and etc to exclude a config issue.
To exclude the placebo affect I reattached my OTA antenna to compare the sharks game this evening. It was very noticable switching between the two inputs.
I'm hoping my problem is unique, but based on the few reports that had both I'm concerned this may be the norm.