Got some good news today. I can't wait!!!!
Thank you for your inquiry.
Surewest is indeed planning on release a brand new HD DVR in there very
near future. However, a firm launch date for the new DVR has not been
officially announced yet, but I do have some news which serves as pretty
good indicators that we are very rapidly approaching a launch date.
First and foremost, the reports are in and our beta tester are
absolutely thrilled about the new DVR. With all the strongly positive
feedback, we can probably rule out any delays on the product development
side of the house. With all the positive feedback I would not be
surprised if the hardware and software teams have given the go ahead for
production of the new DVRs and if they are not already rolling off of
the manufacturing lines.
The second bit of good news comes directly from our CEO, Steve Oldham,
who recently disclosed to the Sacramento Bee, "A soft launch of the new
DVRs could happen by Thanksgiving." This of course is one of the most
positive signs yet and is inline with what the company has stated in the
past about hoping that we would have this new product rolled out in
time for the holiday season.
At this time I have not been given any details that can be released
regarding whether or not the new DVR will be available this week or not.
I wish I could offer you a firm and precise date, but I will personally
follow-up to this email as soon as anything firm and official is
announced and I am given the go ahead to release this information.
Please rest assured that Surewest is very excited about the new DVRs and
we are eagerly looking forward to making these new DVRs available to our
customers. There is a lot of demand for a more robust DVR and we can't
wait to make these available to our customer as soon as possible.
Thank you for your time, patience, and enthusiasm.