I guess you can't believe anyone at Verizon. My wife turns on the TV this morning and release 1.9 was up and running. I really don't think these phone techs know anything - they are at the mercy of the upper level techs. I'll have to test out some hard drives tonight. Be careful not to put in a drive with data - the drive will most likely be reformatted to fit Fios' format and your old data will be lost. By the way, I'm in the Braintree area.
Samsung UN78KS9800, Samsung UN78HU9000, Samsung SEK3500u, Universal Remote MX-980 Programmable Remote, Denon X7200WA, Paradigm Persona 3F (2), Paradigm Prestige 55C, Paradigm Monitor Sub 12, Definitive Technology Mythos Gem XL(2 - Atmos), Definitive Technology Mythos XTR-20BP(2- Atmos), Dune HD Smart D1 media player, Qnap TS-639 Pro NAS (20TB), Oppo UDP-203 4K UHD Blu-Ray Player.