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post #1 of 59 Old 12-22-2006, 02:33 PM - Thread Starter
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This will open a new thread for the just introduced Bay Area U-verse offering. I don't have it, yet. When you get it, please add comments about it here.

The availability seems sparse at this time but it is available in certain neighborhoods of San Jose, Sunnyvale, Santa Clara, Cupertino, Saratoga, San Francisco, Oakland, Fremont, San Ramon and Danville.

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post #2 of 59 Old 12-22-2006, 03:43 PM
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AT&T battles cable, satellite TV services
New bundle uses telephone lines for video, voice, Net
Comparing AT&T and Comcast TV service
- Ellen Lee, Chronicle Staff Writer
Friday, December 22, 2006

AT&T launched a new television subscription service in select Bay Area cities Thursday, as it faces off against cable and satellite carriers and ushers in a new era of competition.

Called U-verse, AT&T's new television service is available in San Ramon, Danville, Cupertino and Saratoga, with plans for the rest of the Bay Area over the next two years.

Like AT&T's high-speed Internet service, U-verse uses telephone lines to send more than 300 television channels into the home. It represents a formidable threat to the cable television business since both can now sell discounted bundled packages, wrapping telephone, Internet and television services in one bill.

"There's a lot of pent-up demand for it," said Robert Serrano, an analyst at JupiterKagan Inc. "A lot of people just want to have that choice of competition."

AT&T's entrance into the Bay Area television market comes as the entertainment industry is undergoing a dramatic shift, with more and more consumers tuning in to the Web and watching video clips on YouTube, "Ugly Betty" on ABC.com or movie downloads from iTunes.

AT&T is spending $1 billion to upgrade its network in California so that it is fast enough for its services.

But the deployment has been delayed as AT&T, which teamed up with Microsoft Corp., Alcatel and Motorola, faced technical problems and local, state and national regulatory roadblocks. Key wins in California and the Federal Communications Commission are expected to lower those hurdles.

The East Bay and South Bay mark the third and fourth markets for AT&T's rollout. Already in San Antonio and Houston, with about 3,000 subscribers, AT&T plans to launch the service in 11 more markets before the year ends.

It expects to make it available to 19 million homes in the next two years.

"We're building as fast as we can," said Melba Muscarolas, vice president and general manager of AT&T's San Francisco Bay Area market. "We're eager to provide consumers with choice."

U-verse is comparable to Comcast's cable service, offering more than 300 channels from HBO to Disney and such features as video-on-demand and picture-in-picture. The price ranges from $44 per month for about 100 channels to $99 for 300 channels.

It also lets customers use the Web to program recordings remotely, something that Comcast doesn't now offer.

The package also includes three Motorola set-top boxes, one with a digital video recorder that can record up to four programs at once.

Because of the system's limitations, however, consumers can only watch one high-definition program at a time; AT&T said it expects consumers to be able to watch two high-definition programs simultaneously on their television sets next year. HD channels cost $10 more a month.

Even as AT&T moves into TV, Comcast is making inroads into AT&T's telephone market. It offers a special, one-year $99 package for telephone, television and Internet services.

AT&T's package costs $109 for similar services, known as the "triple play" in the telecom business.

Comcast said Thursday that AT&T will have to spend years and billions of dollars to catch up to the network it's already built.

"We don't see anything in their playbook that we can't meet or exceed," said Comcast spokesman Andrew Johnson. "We welcome them into the arena."

Though the cable industry has shrunk as consumers moved to satellite, it remains the dominant source for television service. Cable carriers made an estimated $68.2 billion in revenue this year from 67.4 million U.S. subscribers, according to JupiterKagan.

The satellite carriers made $22.7 billion from 29 million subscribers. AT&T is partnering with EchoStar to offer a package of satellite television, Internet and telephone services.

IPTV, or television service through telephone lines such as AT&T's U-verse, however, is only expected to reach 8 million subscribers and $4 billion in revenue by 2010, according to the Multimedia Research Group.

"They have a long way to go before they make a dent into Comcast," said Bob Larribeau, a San Francisco analyst with the Multimedia Research Group.

AT&T is also introducing three tiers of high-speed Internet access: $19.95 for speeds of up to 1.5 Mbps, $24.99 for speeds of up to 3.0 Mbps and $34.99 for speeds of up to 6.0 Mbps.

Comparing AT&T and Comcast TV service

Comcast

350 channels

25 HD channels

7,500 video-on-demand titles

$45 to $105 per month for television service only

$99 for unlimited local and long distance telephone, 100 television channels, 6 Mbps Internet access for 1 year, $129 thereafter

$5 per month for HD channels

Not available

AT&T

300 channels

25 HD channels

Declined to state, except to say "hundreds of hours" with more on the way

$44 to $99 per month for television service only

$109 for unlimited local and long distance telephone, 100 television channels, 6 Mbps Internet access, with a $15 monthly discount for bundling three services

$10 per month for HD channels

Remote access via Internet to digital video recorder

For more information: uverse.att.com

E-mail Ellen Lee at elee@sfchronicle.com.

http://sfgate.com/cgi-bin/article.cg...NGI6N4GNA1.DTL]
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post #3 of 59 Old 12-22-2006, 03:44 PM
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UPDATED: Web Posted: 12/21/2006 03:03 PM CST
Sanford Nowlin
Express-News Business Writer

San Antonio-based AT&T Inc. has for the second time scaled back early rollout plans for U-verse, the video service it's offering to compete with cable companies.

The phone giant, which once said it expected to introduce U-verse in 15 to 20 U.S. markets by year-end, today said it will reach just 11. In October, officials said the company would reach 15 in that time frame.

The company which today announced it's offering U-verse in San Jose and California's Bay Area said it's slowing the expansion to tweak the technology it uses to deliver video signals over its Internet lines. It's sticking with earlier projections that it will reach 19 million homes by the end of 2008.

We're continuing to fine-tune the software and the systems based on the markets where we've had rollouts, spokesman Marty Richter said. We want to provide the best customer experience we can. We'll be announcing additional markets in early 2007.

AT&T made U-verse available in San Antonio in June and in Houston in late November. The launches in San Jose and the Bay Area brings the total number of markets to four.

Le Keough, a Frost Bank telecom analyst in Austin, said he's not alarmed by the company's decision to slow the initial stages of its expansion as long as it doesn't reverse course over the long term.

They can afford to wait, but they can't afford to fail in one of their launches due to a technical glitch, Keough said. The pace of the rollout may have slowed, but we're not seeing them turn in the other direction.

snowlin@express-news.net
http://www.mysanantonio.com/news/met....2fd77f26.html
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post #4 of 59 Old 12-22-2006, 03:45 PM
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AT&T U-verse TV Hits Northern Calif.
By Todd Spangler 12/21/2006 12:30:00 PM

Launching into Northern California, AT&T announced Thursday that its U-verse TV service is now available in limited areas of Silicon Valley and San Francisco.

The service, which offers about 25 HD channels, is available in certain neighborhoods in the cities of San Jose, Sunnyvale, Santa Clara, Cupertino and Saratoga. Further north, U-verse TV services will be available in limited areas across the San Francisco-Oakland-Fremont metropolitan statistical area, including parts of the cities of San Ramon and Danville

"AT&T U-verse gives Bay-area customers a better television option and will change the way they experience communications and entertainment," Melba Muscarolas, AT&T vice president and general manager for the San Francisco market area, said in a prepared statement.

U-verse TV has only been available in two Texas markets. AT&T initially launched the service in San Antonio in June and began offering it in limited areas of Houston last month. The company said in October that it expects to start selling U-verse TV in a total of 15 markets by year-end.

AT&T also announced a promotion running through March 31 that offers new customers free U-verse TV subscriptions, including HBO and Cinemax, for the first two months when they choose the U300 or U400 programming package.

http://www.multichannel.com/index.as...leid=CA6402030
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post #5 of 59 Old 12-22-2006, 03:46 PM
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Uverse Available in San Jose Area

Press Release Source: AT&T Inc.


AT&T Introduces U-verse in San Jose Area
Thursday December 21, 10:08 am ET
High Definition Programming and Other Compelling Features Make AT&T U-verse TV the Most Advanced Video Offering in the Market
Through March 31, New Customers May Receive Two Months of Free TV with 60-Day Money Back Guarantee


SAN RAMON, Calif., Dec. 21 /PRNewswire-FirstCall/ -- A new world of communications and entertainment is now available to Bay Area residents. AT&T Inc. today announced the initial launch of AT&T U-verse(SM), which utilizes AT&T's fiber-rich network that extends optical connections deeper into neighborhoods. U-verse services are initially available in limited areas across the San Jose-Sunnyvale-Santa Clara metropolitan statistical area (MSA), including parts of the cities of Cupertino and Saratoga. AT&T plans to expand to additional areas on an ongoing basis.
AT&T U-verse offers customers a combination of next-generation digital television -- including more than 25 High Definition (HD) channels -- and high speed Internet access. The award-winning AT&T U-verse TV includes cutting-edge features that are unmatched in the market, while the new U-verse enabled AT&T Yahoo!® High Speed Internet builds on AT&T's position as the nation's leading provider of broadband DSL.

"AT&T U-verse gives Bay Area customers a better television option and will change the way they experience communications and entertainment," said Melba Muscarolas, AT&T vice president and general manager for the San Francisco Market Area. "It's fitting Bay Area residents, known around the world as early adopters of new technology, are among the first to receive our innovative U- verse services."


Beginning today, AT&T U-verse TV will offer Bay Area residents:

-- A compelling variety of TV packages with more than 300 channels,
including digital music, local, and premium movie and sports
programming.
-- HD technology that produces images more than twice as detailed as
standard analog TV delivering rich, realistic video and multi-channel,
movie theater quality sound. AT&T U-verse offers customers access to a
growing lineup of more than 25 HD channels, more than the local cable
provider. New HD customers can receive two months of free HD service
($10 per month thereafter).
-- Web remote access to digital video recorder (DVR), which allows
customers to schedule recordings using their AT&T Yahoo!® Internet
account. This feature is unique to AT&T among local providers.
-- The ability to record up to four programs at once using a DVR receiver,
another exclusive feature unmatched in the marketplace.
-- Built-in picture-in-picture functionality that allows subscribers to
"channel surf" on any television without leaving the program they're
watching.
-- Specially designed set top boxes, manufactured by Motorola, all of
which are HD-capable and include universal remote controls that provide

backlit buttons and one-touch access to video-on-demand, DVR, and other
services.
-- A premium Spanish-language package featuring novelas, movies, news,
sports, children's programming, talk shows and more. New customers can
receive the package at no charge for the first two months ($10 per
month thereafter).
-- A growing video-on-demand library with one-touch access to movies and
events.
-- Fast channel-changing, eliminating the delay experienced with other
digital broadcast services.
-- The ability to search for programs using title or actor's name.
-- Three TV receivers - one with a DVR, which allows customers to pause,
rewind, replay and record live TV - at no extra charge with most
programming packages. (Customers may add more receivers for $5 each per
month.)


AT&T plans to continue adding more channels and interactive applications in the future.

Customers can choose from five TV and three Internet packages to customize their entertainment experience. In addition to the popular U300 and U400 packages, AT&T also offers U-family, a market-leading family-friendly programming option. Current AT&T U-verse TV offers start as low as $44 per month, depending on the selected programming and Internet packages (other monthly charges apply).

Now through March 31, qualified new customers can join AT&T U-verse and receive free TV service, including HBO® and Cinemax®, for the first two months when they choose the U300 or U400 programming package (other monthly charges apply). Thereafter, customers will continue to receive recurring monthly discounts when they subscribe to a bundle of TV and Internet service. In addition, AT&T will offer new customers a 60-day money-back guarantee.

Three packages of AT&T Yahoo! High Speed Internet U-verse Enabled will be made available to AT&T U-verse customers:


-- Elite: Downstream up to 6.0 Mbps, upstream up to 1.0 Mbps.
-- Pro: Downstream up to 3.0 Mbps, upstream up to 1.0 Mbps.
-- Express: Downstream up to 1.5 Mbps, upstream up to 1.0 Mbps.

All high speed Internet packages offered as part of AT&T U-verse include wireless home-networking at no charge, giving users the freedom to access online photos, streaming video, games and other information using a wireless- enabled laptop or other device. Subscribers also receive virtually unlimited e-mail storage and powerful anti-virus and anti-spam software.

The deployment of next-generation video services reflects AT&T's strategy to become customers' preferred communications and entertainment provider and to deliver a video solution through its traditional footprint that provides greater value, flexibility and simplicity than competitors' offerings. AT&T U- verse TV represents a critical new service in the company's video portfolio, which today includes AT&T . DISH Network and AT&T Homezone(SM) service, which integrates AT&T . DISH Network and AT&T Yahoo! High Speed Internet. AT&T U- verse TV also underscores the company's strategy to deliver integrated services to the three screens many consumers say are most valued today: the PC, the TV, and the wireless phone.

Customers seeking additional information on AT&T U-verse -- or to find out if it's available in their area -- can visit uverse.att.com. The site will be regularly updated over the coming weeks as AT&T expands to additional areas. Additionally, AT&T will soon begin direct marketing in the areas where the service is initially available.
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post #6 of 59 Old 12-22-2006, 03:48 PM
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Added a few articles specific to AT&T U-verse in the SF bay area courtesy of bgooch and others in the below general info thread.

http://www.avsforum.com/avs-vb/showt...12#post9248512
AT&T U-Verse (Project Lightspeed) - AVS Forum
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post #7 of 59 Old 01-06-2007, 07:30 AM
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Thread added to the Thread Index. Please keep the first post updated with current info.
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post #8 of 59 Old 01-06-2007, 08:01 AM
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So has anyone actually gotten this service yet?

With a 2-month money back guarantee, what is the risk?
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post #9 of 59 Old 01-06-2007, 09:12 AM - Thread Starter
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Quote:
Originally Posted by wco81 View Post

So has anyone actually gotten this service yet?

With a 2-month money back guarantee, what is the risk?

There seems to be little risk. It's just finding out which neighborhoods have been lit up and letting the people in those neighborhoods know that it's available.

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post #10 of 59 Old 01-11-2007, 10:33 AM
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Quote:
Originally Posted by wco81 View Post

So has anyone actually gotten this service yet?

With a 2-month money back guarantee, what is the risk?

Nope. Although the press release says it's available in San Ramon, when I go to the AT&T U-Verse availability site, it says "We're Sorry U-verse is not yet available at the address you entered."

$300 HDMI cables? P.T. Barnum would have been proud.
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post #11 of 59 Old 01-13-2007, 09:35 PM
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The Bay Area is still not listed as being available under the current "locations", https://uverse1.att.com/launchAMSS.do.
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post #12 of 59 Old 01-14-2007, 07:31 AM - Thread Starter
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Originally Posted by warrenh View Post

The Bay Area is still not listed as being available under the current "locations", https://uverse1.att.com/launchAMSS.do.

While it doesn't show availability, the press releases from at&t say it is available in some areas of the Bay Area, specifically, certain neighborhoods of San Jose, Sunnyvale, Santa Clara, Cupertino, Saratoga, San Francisco, Oakland, Fremont, San Ramon and Danville.

When you get a little deeper into the URL you provided they list the channel selection available in those areas.

https://uverse1.att.com/OmsNavigateMenuAction.do

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post #13 of 59 Old 01-16-2007, 11:43 AM
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Quote:
Originally Posted by bobby94928 View Post

When you get a little deeper into the URL you provided they list the channel selection available in those areas.

The link didn't work for me. Anyone know what Bay Area locals they have in HD?

EDIT: Found it -- Fox, NBC, ABC, CBS. No CW.
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post #14 of 59 Old 01-23-2007, 01:43 PM
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So does anybody in the Bay Area ACTUALLY have U-verse or is this smoke and mirrors from AT&T ??

Laters,
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post #15 of 59 Old 01-23-2007, 04:35 PM - Thread Starter
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Seems like S&M at this point. It's still early in the game, so I guess we need patience.

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post #16 of 59 Old 01-26-2007, 09:26 PM
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Well today, according to the WSJ, AT&T in a press conference after its quarterly earnings announcement said that deployments of U-Verse were stalling due to issues with MS software for the IPTV.

They didn't elaborate but just characterized it as expected issues with deployment of new tech, not some unforeseen obstacle.
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post #17 of 59 Old 01-26-2007, 09:50 PM
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Unforeseen? With Microsoft? The undisputed kings of the software patch? Go figure...
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post #18 of 59 Old 06-26-2007, 05:01 PM - Thread Starter
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It looks like we have our first taker for the area. I'm hoping he'll respond over here. I'll remind him.

http://www.avsforum.com/avs-vb/showt...1#post10888931

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post #19 of 59 Old 06-26-2007, 05:31 PM
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Definitely, I'm sure we're all curious how his experience goes.
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post #20 of 59 Old 06-26-2007, 07:26 PM
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I have Comcast and DirecTV as well so it'll be interesting to see which of the three is better. Alas, no 1080p display. I haven't gotten the 5LNB dish yet from D* and I use an OTA antenna. Alas, U-Verse doesn't support the use of an OTA antenna.

U-Verse has lots of HD but lacks FSNBA-HD, KBCW-HD, KRON-HD, KQED-HD (and other subchannels), and KBWB-HD.

As I said in my posting, I'm very close to the remote-CO. Supposedly, the DVR can record *4* programs as once. Given I have two HDTVs (DLP + HR10 and LCD + HR20), I wonder if the non-DVR units can suck from the DVR. I'm sure the installer will be happy I already have a home network (GigE).

For those who care, I'm getting U400 Elite for free for two months and then I get to pick which service plan I really want.
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post #21 of 59 Old 06-26-2007, 07:36 PM - Thread Starter
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What I've heard is that U-Verse, at this time, cannot play more than one HD program at a time. That is supposed to be corrected later this year, or perhaps early next year. I'm looking forward to hearing all of your comments about this service.

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post #22 of 59 Old 07-08-2007, 07:30 PM
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I'm getting U-Verse this coming Saturday with u300 package. I have Comcast at this time. I was told that you cannot watch more than one HD channel at this time. The u300 gives you 240 digital channels and 31 premium movie channels like Showtime,Starz,Encore, The Movie Channel & Flix. Also I was told it could take about 5-8hrs to set up U-Verse at my house.

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post #23 of 59 Old 07-09-2007, 07:10 AM - Thread Starter
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I'm getting U-Verse this coming Saturday with u300 package. I have Comcast at this time. I was told that you cannot watch more than one HD channel at this time. The u300 gives you 240 digital channels and 31 premium movie channels like Showtime,Starz,Encore, The Movie Channel & Flix. Also I was told it could take about 5-8hrs to set up U-Verse at my house.

Cool, let us know about your installation experience as well as the more important part, the service.

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post #24 of 59 Old 07-10-2007, 12:37 PM
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The tech came out today to check the lines. He told me that I'm more than 3000ft from the neighborhood box and the supervisor will call me with other choices.

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post #25 of 59 Old 07-10-2007, 02:35 PM
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Quote:
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The tech came out today to check the lines. He told me that I'm more than 3000ft from the neighborhood box and the supervisor will call me with other choices.

(Comcast, DirecTV, Dish) Just kidding.

So if you're more than 3000' from the box/switch U-Verse is not an option?

BTW, I'd hardly consider 3000' to be a "neighborhood box", he must be talking about the local switch/DSLAM.
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post #26 of 59 Old 07-11-2007, 12:33 PM
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Got the call from the supervisor and was told I'm to far from the box/switch for U-Verse at this time. They are working on this problem.

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post #27 of 59 Old 07-12-2007, 02:00 PM
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Alas, AT&T lost my order. So I reordered and have install set for Wednesday morning. I wonder if I can get him to switch my NIU to one with a RJ11 for my side...
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post #28 of 59 Old 07-12-2007, 02:16 PM
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Originally Posted by bobby94928 View Post

What I've heard is that U-Verse, at this time, cannot play more than one HD program at a time. That is supposed to be corrected later this year, or perhaps early next year. I'm looking forward to hearing all of your comments about this service.

When I was redoing my order, I asked this and she said that 3 HD streams can be active at the same time.
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post #29 of 59 Old 07-12-2007, 03:02 PM - Thread Starter
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I'll be interested to see how that works. I think you can have 3 streams at one time and one of them can be HD, but we'll see.

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post #30 of 59 Old 07-19-2007, 08:23 AM
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Yep, the installers confirmed that yesterday but hope to lift that restriction by the end of the year. Here's a summary:

After a 12-hour install(!), i finally have U-verse. Fighting broken pairs, a complicated home network, failures to register, and other problems.

The good: 6Mb/s down, 1Mb/s up and actually get that. lots of channels

The bad: the installation assume a simple network setup. connecting to the boxes is either HPNA over coax or ethernet over rj45. and if you thought the HR20 or HR10-250 were slow to boot you haven't seen anything yet.
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