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post #8551 of 8558 Old 06-30-2014, 12:02 AM
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Hi all, we live in West Roxbury and have been Comcast subscribers for many years. We have 3 cable boxes right now, all of which have coaxial outputs. None of the boxes have HDMI outputs. We would like to upgrade to HD and connect to the HDMI ports on our TVs. What should we expect to gain/lose? Are there different boxes available to choose from? What should we ask for?
thanks
Frank
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post #8552 of 8558 Old 07-01-2014, 05:17 AM
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So this seems odd..maybe someone call tell me what I'm missing....

In my current bill there's a note that says that two stations I dont watch -- Hallmark (71, 208 and HD907) and EWTN (56 & 238) -- "will no longer be available on Digital Preferred (what I have) but will continue to be available on Expanded Basic."

Since when are there channels that Expanded basic customers receive that Digital Preferred don't? I dont care about these two channels, only about what this might mean down the road.
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post #8553 of 8558 Old 07-01-2014, 02:27 PM
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Very strange. Maybe wait a week or two and see if you can still get those channels.
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post #8554 of 8558 Old 07-01-2014, 02:30 PM
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Quote:
Originally Posted by ekanenh View Post

Since when are there channels that Expanded basic customers receive that Digital Preferred don't? I dont care about these two channels, only about what this might mean down the road.

To have preferred you must have expanded basic. The only change is you don't have to get preferred if those were the only channels you wanted.
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post #8555 of 8558 Old 07-02-2014, 08:57 AM
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To have preferred you must have expanded basic. The only change is you don't have to get preferred if those were the only channels you wanted.
That makes sense. Just a poorly-worded message, I suppose. I'll see how it shakes out.
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post #8556 of 8558 Old 07-23-2014, 12:49 PM
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A friend with an HD set and an SD-DTA (He only has limited basic) recently asked about the HD-DTA while Comcast was at his house fixing something with the reception.

They said that he didn't need it and refused to give him one
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post #8557 of 8558 Old 07-23-2014, 07:52 PM
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Originally Posted by chitchatjf View Post
A friend with an HD set and an SD-DTA (He only has limited basic) recently asked about the HD-DTA while Comcast was at his house fixing something with the reception.

They said that he didn't need it and refused to give him one
I could understand that he wasn't given one if it wasn't on the order. Most likely he didn't have any extra. Your friend can pick one up at the service center. They have them in stock there.
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post #8558 of 8558 Old 07-23-2014, 08:39 PM
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I could understand that he wasn't given one if it wasn't on the order. Most likely he didn't have any extra. Your friend can pick one up at the service center. They have them in stock there.
I have been saying that to him for quite some time.
The general attitude seemed to indicate that SD is fine.

IMHO SD is NOT fine on an HD set.

I am surprised that Comcast just doesn't go ahead and say (at least in non FIOS communities) that Limited Basic and Digital Economy are SD only tiers.
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