St. Louis, MO - Charter - Page 31 - AVS Forum
Forum Jump: 
 1Likes
Reply
 
Thread Tools
post #901 of 3591 Old 03-14-2008, 11:47 PM
Senior Member
 
Lucid504's Avatar
 
Join Date: Jan 2007
Location: O'Fallon,MO
Posts: 477
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Does anyone have the TIVO HD Unit? Just wondering hows your experience with it and are the listings better than the ones that Charter gives on the Motorola dvr epgs.

TV: Vizio 32" LCD and Toshiba 42" LCD
Cinema: Onkyo TX-SR304 and Sony STR-K790
HD:Directv HR21-100 and HR21-200 with 1TB External HDD
HD Players:Toshiba HD-A2,Sony BD-350
Remote: Harmony One
Lucid504 is offline  
Sponsored Links
Advertisement
 
post #902 of 3591 Old 03-15-2008, 07:37 AM
Advanced Member
 
Saluki's Avatar
 
Join Date: Apr 2004
Location: St. Louis
Posts: 511
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Quote:
Originally Posted by black_macleod View Post

Oh, btw, everything on your external HD is trash ... cause when you do get a new Moxi, it will erase the HD again once you hook it up. They don't transfer from one Moxi to the other.

Great...
Saluki is offline  
post #903 of 3591 Old 03-15-2008, 10:30 AM
Member
 
bhornberger's Avatar
 
Join Date: Nov 2006
Location: Webster Groves
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
New Charter survey came in the mail today for HD stations.

www.charterhdsurvey.com for those that did not get the mailer
bhornberger is offline  
post #904 of 3591 Old 03-15-2008, 05:46 PM
Senior Member
 
Lucid504's Avatar
 
Join Date: Jan 2007
Location: O'Fallon,MO
Posts: 477
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by bhornberger View Post

New Charter survey came in the mail today for HD stations.

www.charterhdsurvey.com for those that did not get the mailer

I got the mailer but not enough to influence me to stay i just signed up with direct tv and have a set up date on Wednesday morning

TV: Vizio 32" LCD and Toshiba 42" LCD
Cinema: Onkyo TX-SR304 and Sony STR-K790
HD:Directv HR21-100 and HR21-200 with 1TB External HDD
HD Players:Toshiba HD-A2,Sony BD-350
Remote: Harmony One
Lucid504 is offline  
post #905 of 3591 Old 03-16-2008, 07:32 AM
Senior Member
 
phatty's Avatar
 
Join Date: Oct 2004
Location: Valley Park, MO
Posts: 413
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by bhornberger View Post

New Charter survey came in the mail today for HD stations.

www.charterhdsurvey.com for those that did not get the mailer

I got the mail as well and I have to say it is very disappointing to see their default list as you know that is probably companies they already have contracts with/in the works and it is just bandwidth that keeps them turning them all on. They have a spot for write it in but you know write in votes won't get as much as those that just choose from that list.


I want FX HD, USA HD, and TLC HD are probably the next most watched networks that I currently do not have in HD. Of those only TLC (which is for the wife) is on the list.

Going to suck hard if they add all those on the list in the coming year and then start worrying about the write in votes.

-Phatty
phatty is offline  
post #906 of 3591 Old 03-17-2008, 08:58 AM
AVS Special Member
 
aspec2's Avatar
 
Join Date: Jun 2002
Location: Glen Carbon, IL
Posts: 1,178
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by phatty View Post

I want FX HD, USA HD, and TLC HD are probably the next most watched networks that I currently do not have in HD. Of those only TLC (which is for the wife) is on the list.-Phatty

I hope EVERYONE does what I did. Write in CBS as a first choice.

Walt
aspec2 is offline  
post #907 of 3591 Old 03-17-2008, 09:07 AM
Senior Member
 
phatty's Avatar
 
Join Date: Oct 2004
Location: Valley Park, MO
Posts: 413
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by aspec2 View Post

I hope EVERYONE does what I did. Write in CBS as a first choice.

Walt

I have been filling out the survey at just about every PC I touch, could prob keep filling up if I cleared the cookies...

Anyway around though I actually have more interest in the FX, USA and such than I do in CBS.. Granted if I had CBS I would start watching more shows on that network again but I basically stopped watching anything CBS when it dropped off Charter's lineup.

-Phatty
phatty is offline  
post #908 of 3591 Old 03-17-2008, 11:08 AM
Member
 
bailorg's Avatar
 
Join Date: Jun 2005
Location: St. Louis, MO
Posts: 189
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by aspec2 View Post

I hope EVERYONE does what I did. Write in CBS as a first choice.

Walt

One important point (for me anyway), I can get CBS-HD OTA, I can't say the same for the other options.

I voted for TBS-HD as my first choice due to their baseball coverage. In addition to some regular season games, they also now have the rights to the Division Series and NLCS.
bailorg is offline  
post #909 of 3591 Old 03-17-2008, 02:42 PM
Member
 
bhornberger's Avatar
 
Join Date: Nov 2006
Location: Webster Groves
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by aspec2 View Post

I hope EVERYONE does what I did. Write in CBS as a first choice.

Walt

And everyone here that has kids and is subjected to hours of hanna montana, I hope Disney HD was picked as a choice. That has to be one of the worst looking SD pictures on an HD tv.
bhornberger is offline  
post #910 of 3591 Old 03-20-2008, 12:50 AM
Senior Member
 
Lucid504's Avatar
 
Join Date: Jan 2007
Location: O'Fallon,MO
Posts: 477
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Just got Direct TV installed never turning back to charter im fed up with their rude customer service love blaming everything on you like my dvr kept restarting they wanted to blame it on my wiring and then they was really rude when i canceled and told me false facts about direct tv and kept trying to win me back even though i had already had direct installed and been signed to a 2 year contract....and i even stated that.Going to direct saved me 35 a month.

TV: Vizio 32" LCD and Toshiba 42" LCD
Cinema: Onkyo TX-SR304 and Sony STR-K790
HD:Directv HR21-100 and HR21-200 with 1TB External HDD
HD Players:Toshiba HD-A2,Sony BD-350
Remote: Harmony One
Lucid504 is offline  
post #911 of 3591 Old 03-24-2008, 09:55 AM
Member
 
siuengr's Avatar
 
Join Date: Jul 2006
Location: St. Louis, MO
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I was frustrated with the stations on the survey and decided to email Charter with my comments. Here are the email and response that I received.

Quote:
Steve,

I was very impressed today when I received the HD survey card in the mail. I am happy to see the Charter is making an effort to see what channels their customers actually what to see in HD. The problem is that two of the channels I keep waiting for Charter to offer, FX and Sci-Fi Channel, were not even on the list. I know both are available and offer a lot of HD content. I was disappointed when The Weather Channel HD was added, because they offer almost no HD programming and I don't really care if I see the weather in HD. There are other channels on your survery list that fall into this category of channels that don't offer much HD programming or programming that doesn't matter if it is in HD, such as CNN HD or Wealth HD. I am sure they are popular channels, but do they benefit from HD?

Thank you for your time

Quote:
I am responding on behalf of Steve Trippe. Thank you for your note.

We chose the networks on the survey based on the agreements we currently have with programmers. Our corporate office is working on contracts with the owners of FX and Sci-Fi Channel and I'm confident we will be able to add them in the future. We will use the results of this survey to add programming chosen by our customers. This will not be the last of the channels we'll add in 2008.

Thanks again for your note. We appreciate hearing from you.

Larry Hart
Sales & Marketing Manager
Charter Communications

siuengr is offline  
post #912 of 3591 Old 03-24-2008, 10:04 AM
Senior Member
 
phatty's Avatar
 
Join Date: Oct 2004
Location: Valley Park, MO
Posts: 413
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Can't say I am surprised as I suspected that list was short for that very reason. It makes since if they already have the contracts in place with them that they would want to shove them down our throats... Problem is they have a lot of fluff/stupid channels on that list that probably pays Charter to carry them because they know they are pointless in HD like CNN, Weather, and History.
phatty is offline  
post #913 of 3591 Old 03-24-2008, 03:27 PM
Member
 
chuckparr's Avatar
 
Join Date: Feb 2006
Posts: 93
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
You mean you don't enjoy watching cold fronts, high pressure systems etc. in glorious HD? Imagine how empty your life was until you started getting Weather Channel in HD. Who needs Sci Fi or even CBS for that matter?
chuckparr is offline  
post #914 of 3591 Old 03-24-2008, 06:01 PM
Advanced Member
 
popweaverhdtv's Avatar
 
Join Date: Sep 2006
Location: Weaverville, NC
Posts: 871
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Read #7 in this article as it pertains to Charter and speculation (emphasizing "speculation") of a possible buyer if its properties are ever sold due to the current standing of the Economy:

http://www.247wallst.com/2008/03/big-mergers-f-1.html

RIP My Cable Service with Charter (3/15/2002-8/13/2009); 2nd Tour with Basic Only On Charter Cable: 10/2011-Present
popweaverhdtv is offline  
post #915 of 3591 Old 03-25-2008, 09:55 AM
AVS Special Member
 
aspec2's Avatar
 
Join Date: Jun 2002
Location: Glen Carbon, IL
Posts: 1,178
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I am more worried about #1. I am a Ford retiree and I have lost much in the market. Now my pension is at risk.

Walt
aspec2 is offline  
post #916 of 3591 Old 03-29-2008, 10:05 AM
Member
 
bailorg's Avatar
 
Join Date: Jun 2005
Location: St. Louis, MO
Posts: 189
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
For those who have emailed Steve Trippe, steveGM@chartercom.com, how long does it typically take to get a response?

I had a particularly bad experience with a Charter sales rep who basically lied about the contents of a promotional package he offered due to my current promotional package expiring. The sales rep downgraded me from the "Biggest Value" TV package to the "Bigger Value" TV package despite my specifically confirming that my TV package would remain the same.
bailorg is offline  
post #917 of 3591 Old 03-29-2008, 10:07 AM
Member
 
charlesrshell's Avatar
 
Join Date: Dec 2006
Location: O'Fallon, Illinois
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by bailorg View Post

For those who have emailed Steve Trippe, steveGM@chartercom.com, how long does it typically take to get a response?

I had a particularly bad experience with a Charter sales rep who basically lied about the contents of a promotional package he offered due to my current promotional package expiring. The sales rep downgraded me from the "Biggest Value" TV package to the "Bigger Value" TV package despite my specifically confirming that my TV package would remain the same.

I usually hear back in a couple of days. He usually has someone on his staff answer your email.

Dish 1000+/Dish 500/SIRIUS Radio/OTA Terrestrial Digital DB4/26 dB PreAmp
119 / 110 / 61.5 / 118.7 / 129
DPP44 / Duo Nodex2 / HWSx4 / Joeyx1
Slingbox 500

charlesrshell is offline  
post #918 of 3591 Old 03-31-2008, 12:40 AM
Newbie
 
tomnappo's Avatar
 
Join Date: Jan 2007
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Does anyone know if Charter will carry the "up to 10 games a week in HD" that InDemand offers as part of their MLB Extra Innings package?

Also, does anyone know how the channels on Charter match up with the Indemand Channels? I see my hometown Tigers listed as playing on "Channel 10" tomorrow, but no one at Charter could tell me what that was on their service. No programming info on the Moxi either.

Thanks!
tomnappo is offline  
post #919 of 3591 Old 04-01-2008, 09:58 AM
Member
 
MegaTrain's Avatar
 
Join Date: Aug 2005
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Last couple of days HD-Net (770) and HD-Net Movies (771) have been extra super pixelated and stuttery. Other HD channels seem ok.

Anyone else seen this issue, or is it likely just my connection?
MegaTrain is offline  
post #920 of 3591 Old 04-02-2008, 01:20 AM
Member
 
bballcards's Avatar
 
Join Date: Nov 2006
Location: Kansas City, MO
Posts: 88
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by bailorg View Post

For those who have emailed Steve Trippe, steveGM@chartercom.com, how long does it typically take to get a response?

I had a particularly bad experience with a Charter sales rep who basically lied about the contents of a promotional package he offered due to my current promotional package expiring. The sales rep downgraded me from the "Biggest Value" TV package to the "Bigger Value" TV package despite my specifically confirming that my TV package would remain the same.

Emailing Steve does indeed lead to results (quickly!). I had a billing issue after I had two cable cards installed while also returning an HD set-top box. Charter continued to bill me for the box I had returned for 3 months....I argued with a CSR on the phone for almost an hour with no results, but one email fixed the issue in less than 2 days. Kudos to Charter for actually exceeding my expectations!
bballcards is offline  
post #921 of 3591 Old 04-02-2008, 04:37 AM
Member
 
charlesrshell's Avatar
 
Join Date: Dec 2006
Location: O'Fallon, Illinois
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I emailed Steve Trippe and asked him when the Internet speed is suppose to increase to 16/2 in my area. Some areas in Missouri are starting to get it. I sent email in the AM and got answer in the PM. That is fast. Here is the response.

Steve Trippe shared your Email query with me. Our current expectation is to have this service available in your area sometime after June 30, 2008. This is provided there are no unforeseen hold ups in equipment being shipped to us, etc. Our engineering team is very excited to bring this service up and make it available to our customers.

Best Regards,
STL Metro
Broadband Customer Care Manager

Dish 1000+/Dish 500/SIRIUS Radio/OTA Terrestrial Digital DB4/26 dB PreAmp
119 / 110 / 61.5 / 118.7 / 129
DPP44 / Duo Nodex2 / HWSx4 / Joeyx1
Slingbox 500

charlesrshell is offline  
post #922 of 3591 Old 04-03-2008, 11:07 AM
Senior Member
 
PWSHER's Avatar
 
Join Date: Feb 2005
Location: St. Charles, MO
Posts: 428
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by bhornberger View Post

New Charter survey came in the mail today for HD stations.

www.charterhdsurvey.com for those that did not get the mailer

Looks like you can now vote again:
www.charterhdsurvey.com
PWSHER is offline  
post #923 of 3591 Old 04-03-2008, 11:53 AM
Member
 
charlesrshell's Avatar
 
Join Date: Dec 2006
Location: O'Fallon, Illinois
Posts: 107
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by PWSHER View Post

Looks like you can now vote again:
www.charterhdsurvey.com

Thanks for the survey. I can't believe the Speed Channel is not on there.

Dish 1000+/Dish 500/SIRIUS Radio/OTA Terrestrial Digital DB4/26 dB PreAmp
119 / 110 / 61.5 / 118.7 / 129
DPP44 / Duo Nodex2 / HWSx4 / Joeyx1
Slingbox 500

charlesrshell is offline  
post #924 of 3591 Old 04-05-2008, 09:59 AM
Member
 
CF4L's Avatar
 
Join Date: Apr 2007
Location: House Springs, MO
Posts: 15
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Has anyone been having issues accessing all google.com domain sites lately?

Just yesterday it started happening with me, I couldn't hit google.com

However, I was able to hit it from a different ip address google has (starting with 74) so I thought it was a DNS issue with Charter so I called them and of course then were worthless

Then I ran for spyware checks and everything (even though I know I didn't have any problems with that because I'm not a moron with computer stuff in terms of keeping it clean) and it was clean.

I just don't understand what is going on.

If I flush the dns from the cmd console, it works again, but eventually starts timing out again

Any thoughts?
CF4L is offline  
post #925 of 3591 Old 04-05-2008, 01:41 PM
Newbie
 
tchumley's Avatar
 
Join Date: Jul 2007
Location: University City, MO
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by CF4L View Post

Has anyone been having issues accessing all google.com domain sites lately?

Just yesterday it started happening with me, I couldn't hit google.com

However, I was able to hit it from a different ip address google has (starting with 74) so I thought it was a DNS issue with Charter so I called them and of course then were worthless

Then I ran for spyware checks and everything (even though I know I didn't have any problems with that because I'm not a moron with computer stuff in terms of keeping it clean) and it was clean.

I just don't understand what is going on.

If I flush the dns from the cmd console, it works again, but eventually starts timing out again

Any thoughts?

I was having this problem yesterday as well. I just changed my DNS servers on my router to 4.2.2.1 and 4.2.2.2 rather than worrying about it though.
tchumley is offline  
post #926 of 3591 Old 04-05-2008, 05:47 PM
AVS Special Member
 
Robert Simandl's Avatar
 
Join Date: Mar 2000
Location: St. Peters, MO
Posts: 2,789
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 18 Post(s)
Liked: 19
If you're gonna change the DNS servers on your router, just go all the way and change them to 208.67.222.222 and 208.67.220.220. This uses opendns.com instead of Charter's DNS servers. Go to http://www.opendns.com for details. Trust me, you'll never use Charter's DNS servers again.

Bob Simandl ... somewhere near St. Louis
Robert Simandl is offline  
post #927 of 3591 Old 04-05-2008, 06:38 PM
Member
 
CF4L's Avatar
 
Join Date: Apr 2007
Location: House Springs, MO
Posts: 15
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by Robert Simandl View Post

If you're gonna change the DNS servers on your router, just go all the way and change them to 208.67.222.222 and 208.67.220.220. This uses opendns.com instead of Charter's DNS servers. Go to http://www.opendns.com for details. Trust me, you'll never use Charter's DNS servers again.

Yep, I did that this morning and seems to be working well so far
CF4L is offline  
post #928 of 3591 Old 04-05-2008, 09:30 PM
Senior Member
 
elgibby's Avatar
 
Join Date: May 2005
Location: St Louis
Posts: 434
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 10
Quote:
Originally Posted by Robert Simandl View Post

If you're gonna change the DNS servers on your router, just go all the way and change them to 208.67.222.222 and 208.67.220.220. This uses opendns.com instead of Charter's DNS servers. Go to http://www.opendns.com for details. Trust me, you'll never use Charter's DNS servers again.

I tried this and it hasn't made a difference. Google doesn't work for a while, all of a sudden it works, then next time I try, no go.
elgibby is offline  
post #929 of 3591 Old 04-07-2008, 11:33 AM
Advanced Member
 
Saluki's Avatar
 
Join Date: Apr 2004
Location: St. Louis
Posts: 511
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Quote:
Originally Posted by elgibby View Post

I tried this and it hasn't made a difference. Google doesn't work for a while, all of a sudden it works, then next time I try, no go.


Sounds like Paul Allen must be trying to influence Microsoft's purchase of Yahoo...hmmmmmm.

I was having the same issue with Google yesterday. It is not pretty when my 12 year old daughter can not check her gmail account!
Saluki is offline  
post #930 of 3591 Old 04-07-2008, 11:45 AM
Member
 
siuengr's Avatar
 
Join Date: Jul 2006
Location: St. Louis, MO
Posts: 23
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I have talked to a few of my friends using Charter, and we have all been having trouble accessing any of the Google services, search, Gmail, Reader, anything Google related.
siuengr is offline  
Reply Local HDTV Info and Reception

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off