Repairs to TV MadeDLP Chip # 4719-001997 Replaced
Thanks to this Forum I purchased the great, soon-to-be-discontinued at the time, SamsungHL67A750A rear projection unit with a LED light source (no bulb) that should last a lifetime of 100,000 hours. It developed a small white spot on the screen that grew to two about a month ago.
It has now been three years and as I usually do, had purchased a five year in-home service contract having this unit shipped from Maine to my home in central Indiana. Since it would not cost anything to have checked out I contacted MACK Camera that issued the contract. Their closest service center was about 35 miles from my home.
I was concerned with two issues: they would say it is not bad enough to repair or that no parts are available for repairs. In that case they could replace the TV with a like one, and less face it, you cannot buy anything like this for $1,800!
Anyway the repairman said this is a known issue that one mirror is frozen open being white, and it was a black spot the mirror would be frozen close. There are thousands and thousands of small electronic mirrors controlled on a DLP chip. I took a picture of this chip and it has a small mirror on it!
Long story, DLP chip replaced this week at no charge at a cost of $610.43 to MACK. Not bad since I still have two years left on my Service Contract that cost less than half of this repair.Interesting Comments From Repairman
Sixty (something) old repairman was really cynical about any of the new TVs. He said the only good TVs are the older ones. Guess he is right. My first 55 inch Mitsubishi rear-projector TV was in a solid golden oak cabinet and cost 5K! Sold before moving to my present home after eight years and it never required any repairs and lasted the second owner another four years. My previous Toshiba 65 inch rear-projector that weighed 400 plus pounds, ended up at step-sons home after seven years with no repairs, and cost him $200 to move. He has now given it to his son that lives in a trailer and so even with all the moves it still has a great picture after 10 years! (65 set in a trailer?)
Repairman says it is all about greed and TV manufactures want you to buy a new TV every two years like a computer. He doesn't like any of them and said Mitsubishi is exiting TV manufacturing next year altogether and had made the last rear-projector TV. Sony expensive Bravia TV won't work with own Sony PlayStations and I read they have lost money in their TV division for five years. He did not say any TV manufacture was good! For Samsung, to replace my present large screen with their top-of-the-line 65 inch LCD (downgrade in size) set that lists for over 5K but can be bought for $3,700, would be a step backward. The new Shape 80 inch can be bought for around 3K plus, but repairman said their parts are expensive and they do not stand behind what they sell.
What can I say? Really please with my present Samsung!
Samsung 6300 75", TWO 2013 Hoppers w/Sling, OTA Digital Dongle, My Book Essential 750Gb EXTERNAL hard drive
, ONKYO HT-S9100 THX speakers & ONKYO TX-NR616 A/V receiver, ONKYO DV-BD606 Blu-Ray Disc Player, Harmony ONE Remote, Fire TV
, w 4 other TV's (LCD & LED).