Funny, Samsung agreed to fix my tv under a one time parts and labor warranty. Set me up with a service center to come out to my house which sounded great. About a week later I get a call saying this part is not available and the ticket was cancelled. I talked to Samsung for an hour last night and she told me the only other option was a refund after depreciation...I said ok what I that figure, well turns out they take off 20% yearly so on a 4.5 year old TV the amount was 85 bucks. I said ok that's fine, I will use that towards repair and she said oh no if we send you the money we will come pick up the TV. Ha
I just talked to service center again and they are pursuing replacing all the capacitors on the original ticket instead of replacing the power supply board. Hopefully we can get that done and if that doesn't fix it I will buy a used board or maybe I will go ahead and buy a used board to have on hand. I just hate to trust something that is used.
I have electronics that are older than 50 years and still working. I have a computer from 1979 that is still working with everything original. Your the first Power supply gone bad I have read on this thread. Many leds and some driver boards but no Power supplies that I have seen. Some people never have problems, some people (me) usually get the bad one. Although my TV so far has been good. My central air went out 5 days after the 10 year warrenty. Cost $450 for repair. One thing you can do is put a UPS power supply on the TV. I have one on all my electronics. Prevents spikes and brown outs and voltage variations which can kill electronics.
Contact customer service at Andrews Electronics. They might have it. It's worth a shot. All the parts I researched were available from them. When I ordered from Bestbuy parts thats where they came from.
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UN65ES6500FXZA is themodel they are sending, looks like a 2012 model led lcd....Got to say I am pretty pleased with the help I received from Samsung!
It doesn't get much better than that...great news.
I'm new to this forum, but I have a unique problem with my Samsung HL67A750 DLP. As of yesterday the TV will not turn off either with the remote or at the TV. In addition, i can't access the menu or any other functions other than the volume form the remote or panel. I have to actually unplug the unit from the outlet to turn it off. I'm thinking some type of relay or the main board, but I'm not sure. Anyone with any ideas? Thanks.
I had this same problem a few months ago. Called service and they came to look at it. I disconnected the unit and pulled it out from the wall so the service guy could get to the rear. When he arrived, he turned it on and then off. No problem. I felt like an idiot. He said I should keep an eye on it and call him again if it starts doing it again. Sure, why not pay the guy $110 bucks for doing nothing.
Put everything back together and hooked up. It worked for about 3 days, then I could not turn it off again. Didn't want to call the guy back so soon, so I just hooked the unit up to a switched outlet and turned it on and off with that.
Soon afterward, I was having problems with my STB/DVR not recording the correct channels. I would set it to record a certain program, and instead it would record the last channel I was watching when I last had the unit on. So, I took my STB/DVR to the cable company and exchanged for a new one. Got home and set it back up. While setting it up, I disconnected the powered switch. Well, now it was working again after I set up the new STB. It has continued to work for several months now. So, to make a long story short, the best way to check on your set is to disconnect everything from all the inputs and outputs, then power off (disconnect from power). Plug set back in and turn it on. Now see if it turns off. If you have a problem like I had, it should work now. That would mean that one of your inputs might be bad, like the STB if you have one, or maybe something else. Hope this helps.
Well I got the new TV today as a direct swap. Very impressed again with customer service. I would recommend anyone that is needing A++ service to contact the office of the president at Samsung.
See information to contacts on both links below.
I sure have enjoyed my HL67A750! I hope it lives until 4k OLED in large sizes get into my price range!
I know 3D and these sets have been covered but I ran into a few hiccups when I finally set mine up so thought I would post the information.
- Monoprice dlink glasses - http://www.monoprice.com/Product?c_id=109&cp_id=10909&cs_id=1090903&p_id=9459&seq=1&format=2
- Panasonic BDP500 blu ray - http://shop.panasonic.com/shop/model/DMP-BDT500
- Pioneer VSX-1123 - http://www.pioneerelectronics.com/PUSA/Home/AV-Receivers/Pioneer+Receivers/VSX-1123-K
- Connect the HDMI Sub out from BD to AVR BD IN.
- Connect the HDMI main out from BD to HDMI 3 on TV
- Set V.Off in the HDMI settings on the BD
- Select the checkerboard option in 3D settings on the BD
- Turn 3D effect on in the video settings on TV using Mode 2
That is basically it! No ghosting or crosstalk and the glasses did not once loose sync. One of the best 3D images I have seen. I was worried about it being too dark (set has been calibrated) but it really isn't. I tried Dynamic picture option on the TV just to see the difference but it was too bright for my tastes.
Couple problems I ran into:
- for some reason passthrough on the AVR was not working so the 3D effect on the TV was always greyed out. Hence the connection direct to the display
- without setting the BD to V.Off all I got out of the BD HDMI Sub was downconverted Stereo (yuck!). With V.Off back to full lossless.
The packaging was removed when it was delivered.
I will be moving it with a pickup truck. I don't see a good way to transport it vertically.
Is there any problem in laying it flat on a well padded surface (several layers of corrugated cardboard and blankets) in the truck bed?
Thanks for any comments.
Also, in order to drive the speakers I must use an external amplifier, right. I could not find any speaker terminals on the back control panel.
Also, I'm having two issues with my 67a750.
First one is I've got a slight shadow on the left edge of the screen that goes from top to bottom and is about 1 or 2 inches deep. From my reading people have described this as something to do with light tunnel. I also remember reading how to possibly fix this myself, but I can't seem to find the guide/post or thread about doing so Does anyone have a link for that info?
Here's a pic from another post... my issue again isn't nearly as bad, but very similar to this:
Secondly, I blew out some dust the other day and now have a slight "light distortion" now... Here's a pic from another thread...
My issues isn't nearly as bad, but I do have two overlapping circles towards the far lower right of the screen... again... only two circles... not the hundreds in the photo.
Any tips on correcting this issue as well? I've already ensured that the mirrors and lens are clean and are not the issue so the problem lies on the inside of the lens or deeper... and since this started just after blowing out some dust I suspect it's a dust issue or I blew something lose.
I've had my HL67A750 since about 2008. It has worked great. I have never replaced anything or had any issues...until today.
I come home and hit the power button. I hear the Samsung jingle as if it is starting. The green "LED" light flashes and then the T.V. reboots. The T.V. never shows a picture. I took the boards out today thinking it could be a bad cap but I did not see any bulges or otherwise. The manual did not show any error with only a blinking "LED".
Before I order some new parts does anyone know what the problem could be?
In any case, I am rearranging my living room with new furniture and unfortunately, this set just won't fit. I'm upgrading to a flat-panel display that I can wall-mount that will fit my new room layout much better. As much as I hate to do it, I need to get rid of and hopefully sell the HL67A750 for a fair price.
This is NOT a classified ad, but I am wondering what the consensus is as far as whether there is any market for this set (used but perfect) and if so, what kind of reasonable price (ballpark) should I ask?
I'd really appreciate any comments y'all might have. Thanks!
---- Arthur C. Clarke's 3rd law
Last edited by JaySound55; 07-10-2014 at 05:18 PM.
My TV (5 years old) developed a shadow line about 1 inch wide on the left of my TV. I checked the blogs and there was a lot of discussion about replacing the light tunnel etc. But one post noted that the TV just needs an alignment adjustment. So I tried this.
Unplug the TV. Take the bottom back panel off the TV. (see attached picture). Note the power supply in on the left and could still have a charge so be a bit careful. Just to the right of the power supply unit is the light engine chassis. The front of this is the DMD board and just behind that are 2 black knobs that are very hard to see even when viewing from the far left. Some posts I read said they just slipped their hand behind this to turn the horizontal knob (lower of the 2) and one person did this with the TV on. I'm too cautious for that. I couldn't see the knobs or feel them anyway so I undid the two screws holding the light engine chassis in and slid it out a few inches. I could then see the knobs and reach them easily. I turned it a few times about a 1/8th of a turn each time anti-clockwise to get the picture aligned. Each time I slid the chassis back (without the screws) make sure the chassis sits right with the 2 alignment pins that are next to the screw holes. Then plugged it in (without the cover) and checked the picture. The black shadow line is now gone.
Note it is was confusing from the picture to see where the knobs were as they aren't shown, only their relative position behind the DMD board. But it is behind the DMD board (highlighted) and nothing needs to be removed to get to these knobs, just slide out the chassis a few inches. Maybe on the bigger TV's there is more room.
I had to replace the motherboard and fans on my unit (I have a 61 & a 67) and have not been able to get the picture re-aligned - I can get to the calibration screens, but am unable to figure out how to get everything aligned. So my 61 has just been sitting unused Now the DLP chip in my 67 is going out and I figure I might as well try spending $200 to replace it, as opposed to spending ~$3k on a new tv.
Can anyone provide specific instructions (or videos) on how to properly align these sets? I have a copy of the service manual (thanks for the link in an earlier post!), but I just can't seem to figure things out
Thanks SO much for any assistance!
Sorry, should have posted this in the Settings thread (doing that now - apologies for the cross-post)
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