Originally Posted by EliteData
you know, after reading this entire thread, i now understand why i get the "crazies" calling my business.
they dont get anywhere with their extortion threatening demands with samsung, so samsung gives them our telephone number where they try an extort a threatening lawsuit gonna sue you and i want a free repair when we are just an ASC for samsung.
now i understand where the phone calls are coming from.
you know, i feel for all of you that have had troubles, but one year manufacturers warranty is just that, one year.
to tell you the truth, samsung is generous by sometimes extending the warranty past one year, sometimes 90 days past, they are generous to cover parts but not labor.
as far as i can tell, i dont know of any other electronics goods company that does this, but yet, people seriously abuse these generous offerings from samsung.
i would not be surprised if samsung decides that being generous to a bunch of hungry wolves is no longer a good thing to back up their product in the faith of consumer loyalty.
people expect too much.
they expect perfection when perfection is not possible at the current price.
would you buy an authentic bentley or a replica made in china ?
with that said, maybe the people who hate samsung televisions should go buy an "insignia" or some other made in china tv that looks and operates fancy, but for an affordable price, this way, there is no customer support or parts or anything, just throw it in the garbage when it breaks.
my point is:
nothing is made the way it used to be.
everything is affordable because no one wants to pay.
electronic goods have to be made cheaper in order to be price effective to the picky consumer and to compete with massive competition.
when electronic goods are made cheaper, they fail sooner.
you have no one to thank but our economy for having commodities outsourced for cheap labor and cheap components.
everyone is out to make a buck, the cheapest way possible.
you can pay $10K for that plasma, it makes no difference.