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post #451 of 846 Old 10-07-2009, 09:35 AM
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Quote:
Originally Posted by impulse0688 View Post

does the dlp chip snap into place or do you have to solder it?

On my HL-S5686W, the chip is a PGA type (similar to the CPU chip on a PC if you have ever replaced one of those) so it is pressed into place. I have never seen anyone else on this thread mention having to solder, so I presume it's the same across their DLP line.

Jim
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post #452 of 846 Old 10-07-2009, 11:37 AM
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I have my mother-in-law's samsung HLS4266wx with a million white spots.i don't know yet if is pb01 or pb02. i will try and find that out. i found the article on how to repair the dlp tv and hope it works for me. how can i be sure what the part number is? any help would be appreciated. thanks everyone.
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post #453 of 846 Old 10-07-2009, 12:47 PM
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Quote:
Originally Posted by gswebb View Post

I have my mother-in-law's samsung HLS4266wx with a million white spots.i don't know yet if is pb01 or pb02. i will try and find that out. i found the article on how to repair the dlp tv and hope it works for me. how can i be sure what the part number is? any help would be appreciated. thanks everyone.

If you have one of these models, you will need to check the version listed on the right side of the TV:
HLS**86WX/XAA
HLS**65WX/XAA
HLS**66WX/XAA <---- (This would be you. )

If you have a Version PB02 the DLP part # should be 4719-001981.
If you have a Version PB01 the DLP part # should be 4719-001968.

Checking the version is the only way I know that doesn't involve taking the whole thing apart.
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post #454 of 846 Old 10-09-2009, 05:32 PM
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I also have the HL-S4676. The chip pops in -- just align it properly and apply pressure. I was surprised by how relatively easy this step was, and took the chip out and repeated the step just to double-check my work. No other fastening application is needed.
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post #455 of 846 Old 10-11-2009, 07:41 AM
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I have a Samsung DLP TV, model HLT6189S and today we noticed our first white pixel appear.

Now after reading through this thread, I'm hopeful I can get some advice from the experienced people here.

We just passed the two year point of ownership.

1. Is this issue fixable in my model range as I've read some have had success in the HLS model range?

2. Is there any information I can get on specifics concerning my model and the pixel problem?

3. Are there any part's and part numbers that I can replace for my model?

4. Any other steps to take in this troubleshooting headache of a defective part that clearly belongs with the manufacturer and not the consumer?

5. Any advice or guidance concerning this?

Thanks,
Brad
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post #456 of 846 Old 10-12-2009, 10:38 AM
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I have been looking for the solution to a few problems that I am having with my 3 or 4 year old Samsung DLP HLS5687WX/XAA. The problem is that the image now has a strobe effect and the tv used to shut off the image while the sound continued. I have replaced the bulb as well as the color wheel. The new color wheel has been in for three days and the first day it was in it continued to shut off and play sound but the last two days it hasn't so I'm not sure that that problem is fixed. The picture is still fluttering/strobing. I was told by a local tv repair person that if the color wheel didn't fix it then it was the DMD module; is this true and if so what is the part number?
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post #457 of 846 Old 10-13-2009, 07:02 AM
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thanks, will keep the forum posted as I repair it.
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post #458 of 846 Old 10-15-2009, 05:02 AM
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OK I have the White spots too, after reading numerous pages I have figured out I need this chip, I have the part number and everything.. My problem now is there is so much information on here i cannot find the step by step instruction on how to change it or where it is even located at on the television, If someone could please point me in the right direction to find these step by step instructions I would be very happy, thanks for all the help.. Mynisi
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post #459 of 846 Old 10-15-2009, 05:54 PM
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Service manual stuff I have from my HLS5086W is here:
http://drop.io/hls5680w (disassembly reassembly.pdf has the directions...)

MattZTexasU documented his repair with pictures here:
http://supremeoverlordoftheinternet....my-dlp-tv.html
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post #460 of 846 Old 10-15-2009, 05:59 PM
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Quote:
Originally Posted by Bradallen43 View Post

I have a Samsung DLP TV, model HLT6189S and today we noticed our first white pixel appear.

Now after reading through this thread, I'm hopeful I can get some advice from the experienced people here.

We just passed the two year point of ownership.

1. Is this issue fixable in my model range as I've read some have had success in the HLS model range?

2. Is there any information I can get on specifics concerning my model and the pixel problem?

3. Are there any part's and part numbers that I can replace for my model?

4. Any other steps to take in this troubleshooting headache of a defective part that clearly belongs with the manufacturer and not the consumer?

5. Any advice or guidance concerning this?

Thanks,
Brad

Looks like the DLP chip that samsungparts.com lists for your set is part number 4719-001997.

HLT models are a little different, but apparently still doable. See MattZTexasU's web page that just linked above... he did his repair on an HTL5675S.
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post #461 of 846 Old 10-15-2009, 07:16 PM
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em633

Sent you a PM for some info about Consrmer Protection.My 5688 goes from a good picture to about 200 scattered white pixels and my warranty just ran out I spent 3500 when they first came out. I had to change the DMD board about 18 months ago.Now I cant find any anywhere.

Matt

HL-R5688/HL-S5687
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post #462 of 846 Old 10-16-2009, 02:16 PM
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Well, I guess I have the same problem.

I have HLS4266wx/xaa PBO2

White dots all over, guess I need the dmd board.

Anyone know where to get it and then step by step directions on how to put it in?

thanks
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post #463 of 846 Old 10-16-2009, 02:19 PM
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If you have one of these models, you will need to check the version listed on the right side of the TV:
HLS**86WX/XAA
HLS**65WX/XAA
HLS**66WX/XAA

If you have a Version PB02 the part # you need is 4719-001981.
If you have a Version PB01 the part # you need is 4719-001968.

Places to buy parts online:
http://www.samsungparts.com/
http://www.partstore.com/
http://www.encompassparts.com/

Manuals and documentation are here:
http://www.drop.io/HLS5086W
You will mainly need "disassembly reassembly.pdf"

MattZTexasu posted an awesome write-up with pictures when he repaired his HLT5675S: http://supremeoverlordoftheinternet....my-dlp-tv.html
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post #464 of 846 Old 10-16-2009, 02:23 PM
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Do I need the dmd board or the dlp chip?

66wx...pbo2

directions also please!
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post #465 of 846 Old 10-16-2009, 02:25 PM
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thanks
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post #466 of 846 Old 10-16-2009, 02:52 PM
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But....some say I need the dmd board, some say I need the dlp chip?

Which is it?

Or, do I just need the part number you told me for the white dot problem?

thanks again!
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post #467 of 846 Old 10-16-2009, 07:42 PM
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Quote:
Originally Posted by unol311 View Post

But....some say I need the dmd board, some say I need the dlp chip?

Which is it?

Or, do I just need the part number you told me for the white dot problem?

thanks again!

The part numbers that I gave are for the DLP chip, sometimes also called the DMD panel.

If you have white spots (and most likely a few black spots a maybe even a couple that flicker,) then you need a new DLP.
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post #468 of 846 Old 10-18-2009, 03:07 PM
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Hello, well as you can tell yes i am the proud owner of a paper weight

Samsung HLS5086WX
Vers PBO2
Bought at Sears
after a issue with it shutting down, sears sent repair man to fix
worked for 2weeks then shut down called , sent repairman again
replaced
lamp, lamp engine, PCB board,.
warr expired
NOW i have the white dot plague,
called Samsung, got runaround, was told was due to me (playing) video games(wii,PS3,Xbox360) on it ...it caused early failure ?
so question ? think after all the parts that were replaced, they missed or didnt replace the DmD chip/processer ? if i get the chip will i get my gaming TV back? or am i off to pick up a new TV ?
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post #469 of 846 Old 10-18-2009, 06:37 PM
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I only had ONE white spot but it was annoying. Replaced the chip and now its gone.

I do have one other (new?) problem. When the screen is totally dark I can see two circles in the middle of the screen. I didn't notice this before I replaced my bulb and chip. Did I do something wrong? You can only see it on very dark sections when they are in the middle.

Help?
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post #470 of 846 Old 10-19-2009, 06:20 AM
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Quote:
Originally Posted by PissedGamer View Post

Hello, well as you can tell yes i am the proud owner of a paper weight

Samsung HLS5086WX
Vers PBO2
Bought at Sears
after a issue with it shutting down, sears sent repair man to fix
worked for 2weeks then shut down called , sent repairman again
replaced
lamp, lamp engine, PCB board,.
warr expired
NOW i have the white dot plague,
called Samsung, got runaround, was told was due to me (playing) video games(wii,PS3,Xbox360) on it ...it caused early failure ?
so question ? think after all the parts that were replaced, they missed or didnt replace the DmD chip/processer ? if i get the chip will i get my gaming TV back? or am i off to pick up a new TV ?

Usually, the "engine" refers to the entire projection unit... including the DLP chip. When was that replaced? Recently, or has it been a while?
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post #471 of 846 Old 10-19-2009, 09:48 AM
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So, has anybody got anything out of Samsung yet? I can't believe when there are this many people with the same problem that they won't do anything about it. It would be great if they would at least pay for the replacement part.

I ordered my part they other day from Samsung Parts and it is on back order. Don't worry they will have some in about 4 weeks!!

I've got over 100 white dots now and I go to the bedroom to watch tv on my non-hdtv now.
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post #472 of 846 Old 10-19-2009, 10:39 AM
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I called Samsung to complain about my HLS4266WX/XAA which was purchased in December 2006. I have over 100 white dots and told them they should pay because this is obviously a design flaw or bad parts on their part. I referenced this thread and was told if I have a real question other than talking about what I heard on the internet, to call back! They were downright rude. I'm firing off a letter to them now, as if that helps. No more Samsung products for me!
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post #473 of 846 Old 10-20-2009, 08:24 AM
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Called 800-SAMSUNG earlier this morning, and I got the same story as most of you no matter how much I argued. Their positon is the set is "out of manufacture warranty period" "there's nothing we're going to do about it". This is ridiculous! I was hoping to go on here and post a update saying all of you are wrong, Samsung is standing behind their product - but THEY ARE NOT!! Our TV was purchased in Dec 2007 for just under $1000 - this is beyond a warranty issue, it is a defective product issue!

There's some great info here about part numbers, and how to replace the DLP thing, but hey.... don't you all agree that this is a SAMSUNG issue to repair - there is clearly a defective component in the television that is causing hundreds of consumers grief. A $1K television should last more than 22 months... period.

OUR PAPERWEIGHT SPECS:
MODEL: HLS4266WX/XAA
SERIAL: B19V3CELA07920K
VERSION: PB02
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post #474 of 846 Old 10-22-2009, 08:56 AM
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I joined the facebook group for Samsung owners with the "white dots on screen" problem.

Samsung really needs to step up to the plate here. Issue a recall and offer repairs. There are hundreds of affected consumers out here.
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post #475 of 846 Old 10-22-2009, 01:39 PM
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Bought my HLS4266 back in November 2006 and this past May started to get the white spots. I read this thread thoroughly and odered the part and replaced it back to perfection. I originally went to Samsug and got the same frustrating response as everyone else. Then I went the BBB route only to be denied a claim but provided a suggestion to contact the STATE OFFICE OF CONSUMER PROTECTION 124 Halsey Street Newark, NJ 07102. (you can submit an online form). THIS WORKED! Samsung has so many days to make an acceptable offer before the NJ Atty General sends it to arbitration. A very nice lady contacted me from Samsung and immediately made an offer of about the price of the part. I liked that, but I negotiated for a warranty extension. Got that too! My 2006 tv is now warranted through March 31, 2010. Not happy I had to go through this but I do feel a bit better than I did when I saw that first white dot!

PS - Thanks to Pez and all the folks that contributed here!
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post #476 of 846 Old 10-23-2009, 06:30 AM
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Quote:
Originally Posted by roofrack View Post

Bought my HLS4266 back in November 2006 and this past May started to get the white spots. I read this thread thoroughly and odered the part and replaced it back to perfection. I originally went to Samsug and got the same frustrating response as everyone else. Then I went the BBB route only to be denied a claim but provided a suggestion to contact the STATE OFFICE OF CONSUMER PROTECTION 124 Halsey Street Newark, NJ 07102. (you can submit an online form). THIS WORKED! Samsung has so many days to make an acceptable offer before the NJ Atty General sends it to arbitration. A very nice lady contacted me from Samsung and immediately made an offer of about the price of the part. I liked that, but I negotiated for a warranty extension. Got that too! My 2006 tv is now warranted through March 31, 2010. Not happy I had to go through this but I do feel a bit better than I did when I saw that first white dot!

PS - Thanks to Pez and all the folks that contributed here!

Good on you roofrack! That is encouraging. Most states have a Consumer Protection office (under a variety of titles). Corporations have a certain distaste for class action suits and will go to considerable lengths to avoid those. Still, it does require legwork and persistence by the consumer.

ÂOne of the few good things about modern times: If you die horribly on television, you will not have died in vain. You will have entertained us.Â
- Kurt Vonnegut
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post #477 of 846 Old 10-23-2009, 10:51 AM
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well got the dlp chip in today.... god lets hope it fixes the problem!!!! now just waiting on the capacitors to decharge
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post #478 of 846 Old 10-23-2009, 02:52 PM
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Quote:
Originally Posted by roofrack View Post

Bought my HLS4266 back in November 2006 and this past May started to get the white spots. I read this thread thoroughly and odered the part and replaced it back to perfection. I originally went to Samsug and got the same frustrating response as everyone else. Then I went the BBB route only to be denied a claim but provided a suggestion to contact the STATE OFFICE OF CONSUMER PROTECTION 124 Halsey Street Newark, NJ 07102. (you can submit an online form). THIS WORKED! Samsung has so many days to make an acceptable offer before the NJ Atty General sends it to arbitration. A very nice lady contacted me from Samsung and immediately made an offer of about the price of the part. I liked that, but I negotiated for a warranty extension. Got that too! My 2006 tv is now warranted through March 31, 2010. Not happy I had to go through this but I do feel a bit better than I did when I saw that first white dot!

PS - Thanks to Pez and all the folks that contributed here!

I'm going to try this through the Michigan Consumer Protection Office. Thanks!
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post #479 of 846 Old 10-23-2009, 03:49 PM
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Hello I'm new to Avsforum hopefully someone can help me diagnose the problems I'm having. I have a Samsung HLR6178WX it just shut off, the stand-by/temp light started blinking as I tried to turn it on, I called Samsung they suggested it might be the bulb, or the color wheel, I replaced the bulb, and it would not light.

Any ideas or suggestion would be greatly appreciated.
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post #480 of 846 Old 10-23-2009, 05:13 PM
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I got my part in today and installed it. I sat down in front of the tv and turned it on and started praying!! It worked! No more staring at over 100 white dots! I did have one helluva hard time getting that damn clip off though. It probably took me 30 minutes just to figure that out. It just took a lot of elbow grease!

I'd like to thank Joe for starting this thread and Pez for all of his input. There were quite a few people that gave very insightful information. Thanks to everyone. I'll be back in another 2.5 years when this chip goes bad!
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