Just wanted to once again thank the fabulous denizens of AVS. I started getting white dots on my almost 4-yo Samsung DLP HLS4266WX/XAA last Thursday. It started with 4, and then the rabbit action happened.
On Friday afternoon, I got on the boards here and figured out what I needed to do. I called Samsung, and after a short hold, before I even asked for this, the CSR told me this would be covered as a one-time issue at their expense. I am looking forward to a call from a local tech on Monday to set up an appt to replace the DMD.
We also have a 50" Samsung DLP which we bought in March 2004, which we still love and is our main TV. We bought it after many hours of studying the AVS Forum. I just replaced the lamp on it two months ago (first time), and it's like a new TV.
The 42" with the current DMD issue had the lamp go bad within the first month in Dec 2006, and Samsung sent a tech with a new lamp immediately.
So, our overall experience with Samsung DLPs has been positive. I still love the look of the DLP better than the other technologies. And when the issues have cropped up, I always know where to go first for help. And, armed with what I learn here, Samsung has stepped up when we needed it.
So thanks to all you guys!
PS: I might be a little sad when the white dots go. It's almost as if there's a secret wormhole into a far away cosmos, and as the dots multiply, I'm getting closer and closer... But that's probably an issue for a different forum.