Official LaserVue Owners thread - Page 91 - AVS Forum
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post #2701 of 2714 Old 09-23-2014, 07:30 AM
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Originally Posted by gsr View Post
<div class="quote-container" data-huddler-embed="/t/1108686/official-laservue-owners-thread/2640#post_24815105" data-huddler-embed-placeholder="false"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>jpetrol251</strong> <a href="/t/1108686/official-laservue-owners-thread/2640#post_24815105"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif"></a><br><br>
so my a91 now has some issues with dots that come and go. I called mits and after putting up a fight they agreed to fix for free (parts and labor). But they want me to sign a release. CONFIDENTIAL SETTLEMENT AND R E L E A S E. The tv is over 2 years old. I brought up the buybacks and they said No. Any advise?</div>
</div>
Any idea if the repair is expensive or not? If not, I'd tell them to stick that document where the sun doesn't shine. If it is expensive, I still might tell them to do that. If you sign the document, where does that leave you if the repair doesn't work? On the one hand, it's nice that they're agreeing to fix something that's out of warranty, but on the other hand it's the right thing to do (except for the signing your life away part).<br><br>
Not that it's a factor at this time because they don't currently sell anything I want, but I can't see myself every buying a Mitsubishi product again seeing how they've been handling these issues.
Just go to shopjimmy.com and buy and replace the DLP chip. I just did this myself and the difference in the picture is amazing, its back to the super bright and vibrant colors I saw when I first purchased the L65-A90 in 2009. There is nothing on the market like this TV even 5 years later. The chip is less than $200 so its well worth the small investment, trust me!
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post #2702 of 2714 Old 09-23-2014, 02:58 PM
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^ I'm pretty sure the above quoted text was not written by me...
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post #2703 of 2714 Old 09-26-2014, 09:46 AM
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I ran across some specs for the Laservue yesterday that said it supports xvYCC / X.V. Color. Is that literally true?
That is will a BD player that supports it pass the wider colors properly or is this just marketing hype?

Is there a specific setting to enable it?

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post #2704 of 2714 Old 09-26-2014, 03:49 PM
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I ran across some specs for the Laservue yesterday that said it supports xvYCC / X.V. Color. Is that literally true?
That is will a BD player that supports it pass the wider colors properly or is this just marketing hype?

Is there a specific setting to enable it?
Quote:
xvYCC is not supported by DVD-Video but is supported by the high-definition recording format AVCHD and PlayStation 3.

On January 7, 2013, Sony announced that it would release "Mastered in 4K" Blu-ray Disc titles which are sourced at 4K and encoded at 1080p.[5] "Mastered in 4K" Blu-ray Disc titles can be played on existing Blu-ray Disc players and will support a larger color space using xvYCC.[5][6]

On May 30, 2013, Eye IO announced that their encoding technology was licensed by Sony Pictures Entertainment to deliver 4K Ultra HD video.[7][8] Eye IO encodes their video assets at 3840 x 2160 and includes support for the xvYCC color space.[7][8]
http://en.wikipedia.org/wiki/XvYCC

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post #2705 of 2714 Old 09-26-2014, 10:14 PM
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The point being?

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post #2706 of 2714 Old 09-27-2014, 08:47 AM
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Agreed, esp. given that I paid around 5K for the Laservue (the 2cd gen 75" model had just come out that year - early adopteritus I guess). I do wish there was a way I could have gotten a check from them to apply towards a purchase thru Chris at Cleveland Plasma, who have had great pricing on the 84" LG, but I could only get this deal via in-store credit (no surprises there really). They wouldn't come down to Cleveland Plasma's price, but the amount they did come down plus the money back for the Laservue put the LG price well below what I could reasonably have expected anyone else to match. So I feel this was quite fair.

And yes, I sure hope this set lasts longer than the 4 years of the Laservue (which I will still miss; oh that color when it was in its prime...)
If you don't mind my asking, where and when did you buy your LaserVue?
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post #2707 of 2714 Old 09-27-2014, 09:00 AM
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Originally Posted by EmerJency View Post
Any of you folks know if the later models a94/96 light source can be used in the a91? Want to see if Mits will sell me one from a newer set since they should still have these parts. Part numbers are slightly different but I need something to hope for haha.

EJ
You need the exact part for your model. Unfortunately, laser assemblies are not interchangeable among model years.
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post #2708 of 2714 Old 10-01-2014, 08:00 AM
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If you don't mind my asking, where and when did you buy your LaserVue?
Don't mind your asking at all.
This was in 2010 around June or July I want to say (going by memory), through "Big Sandy Superstore" a local furniture/appliance store that happened to be a Mitsubishi dealer at the time.

I was actually looking at purchasing through you, as you definitely had the better price, however this set was apparently pretty sensitive to delivery rough-housing and it seemed quite a few folks were having issues, not with you, but with the delivery in general. I kept hearing about geometry issues, the infamous corner-tab on inside of the rp screen etc. etc. and got nervous. It's a wonder I went ahead purchased at all lol.

These days I'm not quite as leery as purchasing these sorts of items online or having them shipped. In fact, had I been able to purchase the LG 84UB9800 for a lesser price through Cleveland Plasma (accounting for whatever I could get back on the LaserVue through either Mits or some other means), I would have done that, as they've had some really good pricing on that set.

P.S., I actually spoke with repair tech for Big Sandy who was going to receive the deceased LaserVue. They didn't sell a ton of these but of those they did, a large percentage had came back (according to him). He indicated they would likely just scavenge it for parts. Presumably they get some recompense from Mitsubishi and/or the insurance company they buy their warranties through, however that works. He/they are based out of Portsmouth OH.
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post #2709 of 2714 Old 10-01-2014, 08:06 AM
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Originally Posted by Augerhandle View Post
It was indeed supposed to support this, however I never had any luck actually getting it to work.
I have 3 "Mastered in 4K" titles with the expanded color and none of them would play properly. Tested with two different brands (Panasonic and Samsung) that both support XvYCC and neither would work unless I turned that feature off.

Not sure if I was doing anything wrong, but I no longer have any issues playing those BD's on my new set w/ XvYCC enabled.
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post #2710 of 2714 Old 10-01-2014, 10:29 AM
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Originally Posted by Hagenstein View Post
It was indeed supposed to support this, however I never had any luck actually getting it to work.
I have 3 "Mastered in 4K" titles with the expanded color and none of them would play properly. Tested with two different brands (Panasonic and Samsung) that both support XvYCC and neither would work unless I turned that feature off.

Not sure if I was doing anything wrong, but I no longer have any issues playing those BD's on my new set w/ XvYCC enabled.
According to the Laservue Owners value, you need to use Category 2 (High Speed) HDMI cables, and set the Picture Mode to to Bright or Natural.

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post #2711 of 2714 Old 10-01-2014, 10:51 AM
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According to the Laservue Owners value, you need to use Category 2 (High Speed) HDMI cables, and set the Picture Mode to to Bright or Natural.
Hmm that's interesting. I normally used the two ADVanced 1 & 2 settings calibrated for 3D and non-3D content (as opposed to day and night) and never thought to try that (or read that part of the manual apparently). Good tip for those still using their LaserVue.

I continue to be interested in the LaserVue tech even without owning one anymore, now that projector mfgr.'s like Epson are starting to roll out laser light-source projectors. Wondering how the longevity (or lack thereof?) of the lasers will compare between these devices, even if it's really an apples-to-oranges comparison. Guess time will tell.

And I don't wish to misrepresent the LaserVue even if it's now defunct as a model... Perhaps my issues were not as commonplace as I think and there are many owners out there quietly still enjoying theirs.
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post #2712 of 2714 Old 10-01-2014, 02:34 PM
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Originally Posted by Augerhandle View Post
According to the Laservue Owners value, you need to use Category 2 (High Speed) HDMI cables, and set the Picture Mode to to Bright or Natural.
Ah, that makes sense. My BD players supposedly automatically uses the expanded color when available. I just wonder if there is anyway to tell if it is being used then.

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post #2713 of 2714 Old 10-04-2014, 03:16 PM
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Originally Posted by Hagenstein View Post
Don't mind your asking at all.
This was in 2010 around June or July I want to say (going by memory), through "Big Sandy Superstore" a local furniture/appliance store that happened to be a Mitsubishi dealer at the time.

I was actually looking at purchasing through you, as you definitely had the better price, however this set was apparently pretty sensitive to delivery rough-housing and it seemed quite a few folks were having issues, not with you, but with the delivery in general. I kept hearing about geometry issues, the infamous corner-tab on inside of the rp screen etc. etc. and got nervous. It's a wonder I went ahead purchased at all lol.

These days I'm not quite as leery as purchasing these sorts of items online or having them shipped. In fact, had I been able to purchase the LG 84UB9800 for a lesser price through Cleveland Plasma (accounting for whatever I could get back on the LaserVue through either Mits or some other means), I would have done that, as they've had some really good pricing on that set.

P.S., I actually spoke with repair tech for Big Sandy who was going to receive the deceased LaserVue. They didn't sell a ton of these but of those they did, a large percentage had came back (according to him). He indicated they would likely just scavenge it for parts. Presumably they get some recompense from Mitsubishi and/or the insurance company they buy their warranties through, however that works. He/they are based out of Portsmouth OH.
I can tell you with a high degree of certainty that -- at least as things stand now -- retailers will receive no compensation from Mitsubishi. As far as an extended warranty claim, normally the owner would need to file the paperwork and cash any check that might be issued (in lieu of repair, as parts are no longer available). Unless your dealer had you sign over your extended warranty claim via an "assignment of interest" (which is a legal document that would be hard for you to miss) in return for the purchase credit they are giving you, then this transaction was most likely a total loss for them. They are as much a victim here as you are, since general liability insurance normally doesn't cover a retailer's product refunds.
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post #2714 of 2714 Old 10-05-2014, 11:21 AM
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Know when to hold 'em. Know when to fold 'em.

I was an early A91 adopter. I went through all the pains many others did and posted them here. After my personal experiences and deep study, working with the dealer, authorized techs, and Mits corporate US HQ, I can say with absolute confidence:


1. If your Laservue is working fine, by all means enjoy it as long as possible and don't be too eager to ditch it for a new flat screen.
2. If you have an A91 and have a problem you can't easily fix, give up. Keep hammering Mits in California until you get a fair buy-out offer. This model has inherent design flaws that will come back to haunt you, even if you manage to find the assembly you need to fix it. The parts available are all used and you're taking a chance, even at a fraction of the price they used to cost new.
3. Keeping the outside dust free gets you nowhere. It's the dust that gets through the vent holes and clogs the heat exchanger near the fans that causes the lasers to overheat and fail in the A91. The only remedy is applying low restrictive furnace air filter to all air inlet areas, and vacuuming the heat exchanger with the cover removed.


IMHO laser technology was an intriguing concept at the time, but poorly executed by Mitsubishi. The product came out before it was ready, and by the time the kinks got ironed out with the A94 the market had shied away from the expensive technology. Building Laservues was labor intensive and required careful handling during the entire delivery chain due to the delicate mirror alignment. Mits saw the immergence of OLED as destroying any hope for long-term market growth for their product line.


It's sad, but Mits and all their Laservue customers took a chance that, except for a brief shining moment, was doomed. Enjoy your set as long as you can. If you can't enjoy it, trust me I've been there... it's time to fold 'em and move on.
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