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post #2731 of 2748 Old 02-18-2015, 01:31 PM
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No Part Available

Still no parts availability for my MITS TV. Last price on light engine was around $2800, but I think that is a bit redundant if the part is no longer produced. Keep the dust away and cross your fingers, because WHEN it breaks, it is at this point unrepairable.
CPS Warranty is a joke. BBB should shut them down. Nothing but a huge scam. Great attitude they have. "If we can't repair it for any reason we'll give you back part of your premium". How can they lose????

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post #2732 of 2748 Old 02-18-2015, 02:24 PM
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Quote:
Originally Posted by raccoondad View Post
Still no parts availability for my MITS TV. Last price on light engine was around $2800, but I think that is a bit redundant if the part is no longer produced. Keep the dust away and cross your fingers, because WHEN it breaks, it is at this point unrepairable.
CPS Warranty is a joke. BBB should shut them down. Nothing but a huge scam. Great attitude they have. "If we can't repair it for any reason we'll give you back part of your premium". How can they lose????
I'm not sure, but I think the CPS extended warranty contract is also covered under The Magnuson-Moss Act. Whether or not their "no-lose" clause is legal is another question. In either case, it does seem immoral. If they can't repair, maybe ask for a comparable 75" hdtv. Probably won't be as good as the LV, but much better than $300.
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post #2733 of 2748 Old 02-18-2015, 03:23 PM
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Quote:
Originally Posted by raccoondad View Post
Still no parts availability for my MITS TV. Last price on light engine was around $2800, but I think that is a bit redundant if the part is no longer produced. Keep the dust away and cross your fingers, because WHEN it breaks, it is at this point unrepairable.
CPS Warranty is a joke. BBB should shut them down. Nothing but a huge scam. Great attitude they have. "If we can't repair it for any reason we'll give you back part of your premium". How can they lose????
It might be worthwhile to contact your state attorney general's office to see if there's anything they can do to get you a better (as in fair) settlement. At least in Massachusetts, it wouldn't cost you anything to do this and has been known to actually get results. The warranty company shouldn't be able to just give you a partial refund on the cost of the warranty and walk away. That defeats the purpose of a warranty.
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post #2734 of 2748 Old 02-18-2015, 05:33 PM
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Originally Posted by raccoondad View Post
Still no parts availability for my MITS TV. Last price on light engine was around $2800, but I think that is a bit redundant if the part is no longer produced. Keep the dust away and cross your fingers, because WHEN it breaks, it is at this point unrepairable.
CPS Warranty is a joke. BBB should shut them down. Nothing but a huge scam. Great attitude they have. "If we can't repair it for any reason we'll give you back part of your premium". How can they lose????

Hey Raccoondad. If you are in need of a light engine, I purchased one for my a91 as a backup when the last light engine went. Unfortunately the light source went and I was unable to source the part anywhere new or salvaged. I still have the engine, but have no way of testing it. If you want it pm me as I ended up junking the Mitsubishi and went to my backup Samsung.


EJ
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post #2735 of 2748 Old 02-18-2015, 05:57 PM
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Quote:
Originally Posted by gsr View Post
It might be worthwhile to contact your state attorney general's office to see if there's anything they can do to get you a better (as in fair) settlement. At least in Massachusetts, it wouldn't cost you anything to do this and has been known to actually get results. The warranty company shouldn't be able to just give you a partial refund on the cost of the warranty and walk away. That defeats the purpose of a warranty.
One agreed to those terms when one purchased the warranty, so nothing can be done.

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post #2736 of 2748 Old 02-18-2015, 06:35 PM
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Well, it has happened again. I was watching a program, and the L75-A91 just went dark. The power light just flashes amber. I have looked at the error table, but since the light just flashes steadily and continuously, I have counted over 100, well beyond the highest value on the table. No breaks in the flashes and no other colors, just amber. I have tried unplugging and replugging, and I have tried the system reset described in the manual. No luck. When this happened last time, 2 years ago, a couple of weeks later the TV just started working again. I had called CPS (extended warranty), and they told me to do something, but it recovered before I did anything. I filed another claim tonight, as I still have a few months on the extended warranty (for what it is worth, which appears to be little judging from others' experiences with CPS—we will see). If anyone has any suggestions, I'd be most appreciative.

Thank you.

David Jones
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post #2737 of 2748 Old 07-27-2015, 12:10 PM
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Hey guys, been reading the AVS forums here and there for years but never had a reason to post until this weekend when I became the happy new owner of an L65-A90!

I've always liked the picture of DLP's and have owned a few so when I saw this on craigslist I jumped on it. The good news is that the colors and contrast are phenomenal and there are no white dots on the screen. The bad news is that while the bottom of the picture is perfectly focused, it gets progressively out of focus moving up. On the overscan test image in the service menu the lines are razor sharp at the bottom but easily 3/16" wide at the top and clearly out of focus.

My technical knowledge of these sets is limited but I can't help but think this is a mechanical alignment issue. I've downloaded the service menu but haven't found anything helpful in there. I've removed the back panels to vacuumed out all the dust and while I was in there i very carefully checked both the flat and parabolic mirror and neither seems loose or gives any indication of being "out of whack".

I'm slowly making my way through all 92 paged of this thread but if anyone has any ideas it would be much appreciated.

William.
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post #2738 of 2748 Old 07-28-2015, 11:49 AM
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I was messing around with it last night and it seems I've gone two steps forward and one step back.

I removed the front plastic cap on the output lens and noticed there was a locking collar so I loosened it and turned it slightly, sure enough the whole screen got worse, turned it slightly the other direction and things were getting better, a little farther and the bottom and upper left were now in focus, a little farther and now the upper left was out of focus again. The best I could find is now with 3 quadrants in focus but the upper right still blurry. That made a huge improvement to the point the wife thinks it looks perfect. +2

Before I started messing with it, on the overscan test screen, the red rectangle was fully visible and other than being blurry at the top looked really good. Then I did a MENU-123-ENTER initialization. I don't know, I saw it in the service manual and thought it might help me to "start fresh". Well, now on the overscan screen the red rectangle is gone and I've jumped to roughly 6% overscan. Not really happy about that and can't figure out how do get it back to where it was. -1

I think the solution is a combination of that ring on the lens and adjusting the parabolic mirror but I'm not sure what exactly that ring does at it doesn't seem to be just focus. I'll mess with it some more in a couple days but if anyone has any suggestions I'm all ears.

William.
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post #2739 of 2748 Old 07-28-2015, 12:19 PM
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Hello, I have the same TV, bought it new years ago and it still works great. How did you get the rear off ? Where did you get a manual ? Mine has to bee over 10 years old and I would love to get the accumulated dust out of there to prolong its life. The 65 has a rotating front screen and there are 4 bolts that hold it from moving while in transport. They are located on the back in the corners. There are little covers that hide them. Make sure they are removed.
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post #2740 of 2748 Old 07-28-2015, 12:48 PM
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Hello, I have the same TV, bought it new years ago and it still works great. How did you get the rear off ? Where did you get a manual ? Mine has to bee over 10 years old and I would love to get the accumulated dust out of there to prolong its life. The 65 has a rotating front screen and there are 4 bolts that hold it from moving while in transport. They are located on the back in the corners. There are little covers that hide them. Make sure they are removed.
Thanks for your input, I'm jealous you have one that works great. Hopefully I will too soon, and I only paid $250 lol.

Before I picked it up I downloaded the owners manual and new about the transport screws. I installed them before moving and removed them before firing it back up.

The set comes apart really easily. Here's the service manual that will walk you through the service adjustments and dis assembly:

*** EDIT - I don't have a high enough post count to post a link

For cleaning, after you remove the back cover I would remove the fans at the top. This will give you much better access to the inside of the light engine assembly. Pay particular attention to the heat exchangers for the lasers. There about in the middle, aluminum with a bunch of fins and metal tubes running through them. I used one shop vac pushed up against the grills from the outside and a second reversed to blow air aimed in from the top. This push-pull arrangement worked really well and got all the dust out without getting it everywhere.

Hopefully it goes without saying but all this should be done with the TV unplugged, not just off.
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post #2741 of 2748 Old 07-28-2015, 12:52 PM
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Well I don't have enough posts to PM you the links either so hopefully someone more privileged will chime in and help you out.
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post #2742 of 2748 Old 07-28-2015, 02:22 PM
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Originally Posted by wsmeyer View Post
I was messing around with it last night and it seems I've gone two steps forward and one step back.

I removed the front plastic cap on the output lens and noticed there was a locking collar so I loosened it and turned it slightly, sure enough the whole screen got worse, turned it slightly the other direction and things were getting better, a little farther and the bottom and upper left were now in focus, a little farther and now the upper left was out of focus again. The best I could find is now with 3 quadrants in focus but the upper right still blurry. That made a huge improvement to the point the wife thinks it looks perfect. +2

Before I started messing with it, on the overscan test screen, the red rectangle was fully visible and other than being blurry at the top looked really good. Then I did a MENU-123-ENTER initialization. I don't know, I saw it in the service manual and thought it might help me to "start fresh". Well, now on the overscan screen the red rectangle is gone and I've jumped to roughly 6% overscan. Not really happy about that and can't figure out how do get it back to where it was. -1

I think the solution is a combination of that ring on the lens and adjusting the parabolic mirror but I'm not sure what exactly that ring does at it doesn't seem to be just focus. I'll mess with it some more in a couple days but if anyone has any suggestions I'm all ears.

William.

Hi William, I think these early laserviews are the most trouble free. My only issues are with a kind of bright area at the bottom middle of the screen, you see it when the image is really dark, and banding in the shadows of dark images. It might be the content or the DVD/BluRay player I use. Been that way since new though an I have had a couple of different disk players. Thanks for letting me know about the dust removal. When I open it up I will look at what you described and see if I get what you meant. Downloaded the manual, 55 pages. shows how to preform some image corrections that might help you.
And if yours works out, $250 was a great price. I paid around $5000


Doug

Last edited by douglaser; 07-28-2015 at 03:05 PM. Reason: add to quote
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post #2743 of 2748 Old 08-17-2015, 08:35 PM
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I've only been talking about getting it done for a year, but the GeekSquad is coming tomorrow to look at my dull looking Laservue.
It seems pretty obvious I have a dust problem. Brighter scenes start to loose in the brightest and darkest areas and mid-bright scenes look like they are behind fog.

I'm only dealing with Best Buy's GS because of the extended warranty. Does anyone have experience with them? Will they know what they're doing or should I print out jasonmichaelh's cleaning guide? Heck, are they open to suggestions like that?

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post #2744 of 2748 Old 08-17-2015, 10:52 PM
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I've only been talking about getting it done for a year, but the GeekSquad is coming tomorrow to look at my dull looking Laservue.
It seems pretty obvious I have a dust problem. Brighter scenes start to loose in the brightest and darkest areas and mid-bright scenes look like they are behind fog.

I'm only dealing with Best Buy's GS because of the extended warranty. Does anyone have experience with them? Will they know what they're doing or should I print out jasonmichaelh's cleaning guide? Heck, are they open to suggestions like that?

Print out the guide, but don't expect much, as from what I understand the geek squad is a joke.

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post #2745 of 2748 Old 08-18-2015, 01:00 PM
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Oh you are NOT kidding, Augerhandle.

One guy showed up. I asked where the other one was to help him move the TV. His answer was if he has to move it, he's got to call for help.
It took him a half hour on the phone to his office... the A96 was not in their computer. No service manual, no trouble shooting guide, nothing. The Geek was trying to talk the office into scraping the TV at that point.

The office finally got Mitsubishi on the phone and they sent a the manual. The troubleshooting says to replace the chassis (not dust it out). I assume they mean the main board.

So supposedly they are scheduled to return a week from now and GeekSquad THINKS they will be placing an order for a replacement part... which we know isn't likely to exist.

So because of dust, they're probably going to buy a new TV for us. Chimps.

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post #2746 of 2748 Unread Today, 02:51 PM
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An update. GeekSquad called and says Mitsubishi told them the part is back ordered until the second week of September.

I don't believe that for a second, but I do want to drag this out a bit. This year's Vizio P 80" isn't out yet and neither is the Sony x910c 75". I'd like to see reviews of them before picking a replacement since that part likely doesn't exist. (I doubt Mitsubishi is knocking out new ones.)

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post #2747 of 2748 Unread Today, 03:11 PM
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If there are parts being made wouldn't that be a kick in the pants to everyone that submitted to buyout offers.

Like you said, it does seem doubtful, but do please keep us posted.
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post #2748 of 2748 Unread Today, 03:22 PM
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If there are parts being made wouldn't that be a kick in the pants to everyone that submitted to buyout offers.

Like you said, it does seem doubtful, but do please keep us posted.
To be fair, we have an A96, and most people seem to have the A94 and earlier.
There may be some differences in the components since the TV weighs more than 10 lbs more.

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