2009 Mitsubishi Owners Thread (C9/737/837) - Page 377 - AVS Forum
Forum Jump: 
 4Likes
Reply
 
Thread Tools
post #11281 of 11299 Old 10-16-2014, 08:23 AM
AVS Special Member
 
georule's Avatar
 
Join Date: Jun 2007
Location: Twin Cities, MN
Posts: 1,253
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
So I bought a pair of generic lamps for my 60737 (and 65C9) just over a year ago for the price of one official Mits. This morning, the first one blew, loudly. Took it out without problem (no loose debris in the lamp bay), and replaced it with the second one. No problem. Looks great. In retrospect, the older one was starting to darken --hadn't really noticed it until I saw this flamethrower fresh one light up the screen.


I estimate just short of 6,000 hours out of the first bulb (this TV is on 16 hours/day). Not bad at all.


So I went back to Amazon, found my original order, and went back to look at ordering another one to have as a spare now that the second one is actually in the TV. Now they're down to less than $26/each with Prime shipping! Wow. That's *4* of these lamps for less than the cost of one Official Mits (going for $118.90 before shipping as of this morning at Mits site). Ordered another to have a fresh spare on hand (I still have my original Mits lamp still in working condition, but with several thousand hours on it, as my emergency spare). I have two of these TVs (a 60" and 65") so having a fresh spare on hand just seems like a good idea.


I understand the experience with 3rd party lamps is very uneven across the community, but this one has worked out pretty well for me so far.

Last edited by georule; 10-16-2014 at 12:42 PM.
georule is offline  
Sponsored Links
Advertisement
 
post #11282 of 11299 Old 10-16-2014, 09:50 AM
Member
 
khboli's Avatar
 
Join Date: Dec 2003
Posts: 54
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 12
Quote:
Originally Posted by khboli View Post
I bought my set 11/19/09 with delivery several days after that. Currently have a little over 14500 hours on it. I'm on my third bulb (original OEM still my spare). About 1 1/2 weeks ago, my first white dot appeared. I'm now up to 10 with 2 flickering intermittently. Called up Mitsubishi on Friday afternoon. Lady took name, address, model number, serial number and asked questions about if they were still there on different sources. Did not ask how many. Came up with free chip and $200 labor charge. I pointed out that this was a known problem, and that TI was covering the chips. She continued with chip and $200. I asked if there was a supervisor I could talk to. She went on hold for a while, came back with there wasn't a supervisor available, but she could do the chip, a free bulb, with still $200 charge. I explained that I already had a spare bulb and that this was a warranty issue with TI and I didn't see why I was getting charged anything. She went on hold to talk to a more senior person. I expected her to come back and drop the charge to $100, but she came back with free chip and no charge. She did retract the bulb offer. They emailed me a release form (basically saying I wasn't going to sue them). I scanned it and emailed back. Sending chip to local (50 mi) authorized repair shop. Will call for appointment when it arrives. Pretty painless.
An update on my chip replacement. After a couple of weeks waiting to hear from someone, I got a call from Mitsubishi. The closest Authorized Repair Center they could find was in Des Plaines, IL, about 200 miles from me. I was not in their service area, but if I would drop my 82837, they would do the repair in the shop. Wow. The Mitsubishi lady said if I could find someone closer, they would talk to them. I opened up the Mitsubishi web site, looked up Authorized Repair Centers and came up with 7 within 75 miles. I picked one, called him, he knew all about the repair, but needed a repair order from Mitsubishi. Called Mits back, gave them the name and phone number. From there it took less than 2 weeks to get repair completed. Imagine! They can't even find their own Authorized Repair Centers on their own website.

About 5 months before the chip issue, I replaced my bulb with one of the Philips OEM PHI/334. It really had POP! Vibrant color, great brightness, etc. However, after the DMD chip replacement, the picture was a lot darker, less vibrant. I haven't been able to get it dialed back in. Any thoughts?
khboli is offline  
post #11283 of 11299 Old 11-22-2014, 08:57 PM
AVS Special Member
 
georule's Avatar
 
Join Date: Jun 2007
Location: Twin Cities, MN
Posts: 1,253
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Sure would be nice if someone would offer an LED version of the lamp ~ 30W instead of 180W. I'm sure it'd be expensive as hell, but I'd buy two of them (one for each of my 2009 Mits DLP TVs).
georule is offline  
post #11284 of 11299 Old 11-23-2014, 03:07 PM
AVS Special Member
 
Augerhandle's Avatar
 
Join Date: Jan 2009
Posts: 2,743
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 71 Post(s)
Liked: 76
Quote:
Originally Posted by khboli View Post
An update on my chip replacement. After a couple of weeks waiting to hear from someone, I got a call from Mitsubishi. The closest Authorized Repair Center they could find was in Des Plaines, IL, about 200 miles from me. I was not in their service area, but if I would drop my 82837, they would do the repair in the shop. Wow. The Mitsubishi lady said if I could find someone closer, they would talk to them. I opened up the Mitsubishi web site, looked up Authorized Repair Centers and came up with 7 within 75 miles. I picked one, called him, he knew all about the repair, but needed a repair order from Mitsubishi. Called Mits back, gave them the name and phone number. From there it took less than 2 weeks to get repair completed. Imagine! They can't even find their own Authorized Repair Centers on their own website.

About 5 months before the chip issue, I replaced my bulb with one of the Philips OEM PHI/334. It really had POP! Vibrant color, great brightness, etc. However, after the DMD chip replacement, the picture was a lot darker, less vibrant. I haven't been able to get it dialed back in. Any thoughts?
Anything like this? Anyone Have Picture Problems after Mitsubishi DMD Chip Replacement?

"The wise understand by themselves; fools follow the reports of others"-Tibetan Proverb
 
Augerhandle is offline  
post #11285 of 11299 Old 11-24-2014, 12:06 PM
AVS Special Member
 
bori's Avatar
 
Join Date: Sep 2006
Posts: 2,918
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 59 Post(s)
Liked: 83
Is this an issue that would eventually effect my 65C9?
bori is offline  
post #11286 of 11299 Old 11-28-2014, 02:57 PM
Newbie
 
Join Date: Nov 2014
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 1
HDMI problem

Hi,

I've an issue with all my HDMI ports, the picture goes in and out with vertical lines and snow.

It's only with the HDMI, everything else are ok.

I've replace the mainboard twice, and nothing changed.

Anyone have an idea about this issue ?

Thank you
lexross is offline  
post #11287 of 11299 Old 11-29-2014, 04:18 AM
Newbie
 
Join Date: Nov 2014
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 1
Quote:
Originally Posted by lexross View Post
Hi,

I've an issue with all my HDMI ports, the picture goes in and out with vertical lines and snow.

It's only with the HDMI, everything else are ok.

I've replace the mainboard twice, and nothing changed.

Anyone have an idea about this issue ?

Thank you
(The model are WD60C9)
lexross is offline  
post #11288 of 11299 Old 12-08-2014, 05:42 PM
Advanced Member
 
pacofortacos's Avatar
 
Join Date: Apr 2009
Posts: 742
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 21
Do you have a front (or side) HDMI port? Is it also affected if you do?
pacofortacos is offline  
post #11289 of 11299 Old 12-08-2014, 05:43 PM
Advanced Member
 
pacofortacos's Avatar
 
Join Date: Apr 2009
Posts: 742
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Liked: 21
I am assuming you tried a different cable and several sources?
pacofortacos is offline  
post #11290 of 11299 Old 12-11-2014, 08:47 AM
Newbie
 
Join Date: Nov 2014
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 1
Quote:
Originally Posted by pacofortacos View Post
I am assuming you tried a different cable and several sources?
Hi pacofortacos,

I've tried different sources , cables without success...but i received yesterday an used power supply and all hdmi ports works now.

Thank you for your help
old corps likes this.
lexross is offline  
post #11291 of 11299 Old 12-11-2014, 09:35 PM
Member
 
mikehd's Avatar
 
Join Date: Sep 2002
Location: Lacomb, Oregon
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Hi all,

Our 73736 has developed the grainy blacks problem I think is related to the DLP but am struggling to understand. Seems like people have been successful in getting Mits to repair with little to no cost even out of warranty.

I've tried searching the forum and have come up with other sets that have had the issue, but am looking here for confirmation that our set is susceptible to the DLP failure (if it is that).

Basically, I don't want to replace the set at this time so am looking for the solution to the drastic reduction in image quality. I am getting one single white dot in a black field as well.

thanks for any help and tips,

mikehd

...there is no place like home...for theater
My equipment is not listed here... move along...
mikehd is online now  
post #11292 of 11299 Old 12-11-2014, 11:23 PM
AVS Special Member
 
Augerhandle's Avatar
 
Join Date: Jan 2009
Posts: 2,743
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 71 Post(s)
Liked: 76
Quote:
Originally Posted by mikehd View Post
Hi all,

Our 73736 has developed the grainy blacks problem I think is related to the DLP but am struggling to understand. Seems like people have been successful in getting Mits to repair with little to no cost even out of warranty.

I've tried searching the forum and have come up with other sets that have had the issue, but am looking here for confirmation that our set is susceptible to the DLP failure (if it is that).

Basically, I don't want to replace the set at this time so am looking for the solution to the drastic reduction in image quality. I am getting one single white dot in a black field as well.

thanks for any help and tips,

mikehd
It will look like this eventually. 2009 Mitsubishi Owners Thread (C9/737/837)

Mits will fix this. Be polite, but firm. they will offer you a free chip with $200 labor, and then when you hold your ground they will offer to throw in a free lamp as well (good deal). If you stick to your guns you may get the whole repair free, but no free lamp (best deal).

"The wise understand by themselves; fools follow the reports of others"-Tibetan Proverb
 
Augerhandle is offline  
post #11293 of 11299 Old 12-12-2014, 07:20 AM
Member
 
mikehd's Avatar
 
Join Date: Sep 2002
Location: Lacomb, Oregon
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Quote:
Originally Posted by Augerhandle View Post
It will look like this eventually. 2009 Mitsubishi Owners Thread (C9/737/837)

Mits will fix this. Be polite, but firm. they will offer you a free chip with $200 labor, and then when you hold your ground they will offer to throw in a free lamp as well (good deal). If you stick to your guns you may get the whole repair free, but no free lamp (best deal).
Thanks for the quick reply. Is there a key description or phrase to use in describing the issue? Specific part to request? My white dot level is one right now, not a field of stars as you shared. However the graininess is atrocious and makes it difficult to enjoy.

...there is no place like home...for theater
My equipment is not listed here... move along...
mikehd is online now  
post #11294 of 11299 Old 12-12-2014, 01:42 PM
AVS Special Member
 
Augerhandle's Avatar
 
Join Date: Jan 2009
Posts: 2,743
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 71 Post(s)
Liked: 76
Quote:
Originally Posted by mikehd View Post
Thanks for the quick reply. Is there a key description or phrase to use in describing the issue? Specific part to request? My white dot level is one right now, not a field of stars as you shared. However the graininess is atrocious and makes it difficult to enjoy.
The graininess might be something else entirely. Can you post pictures?

"The wise understand by themselves; fools follow the reports of others"-Tibetan Proverb
 
Augerhandle is offline  
post #11295 of 11299 Old 12-12-2014, 01:53 PM
AVS Special Member
 
Augerhandle's Avatar
 
Join Date: Jan 2009
Posts: 2,743
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 71 Post(s)
Liked: 76
Oh, and DON'T do what Summer St. Johns did... The Defective Mitsubishi DLP TV Owners Thread

(it may already be too late)
mikehd likes this.

"The wise understand by themselves; fools follow the reports of others"-Tibetan Proverb
 
Augerhandle is offline  
post #11296 of 11299 Old 12-12-2014, 02:12 PM
Member
 
mikehd's Avatar
 
Join Date: Sep 2002
Location: Lacomb, Oregon
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
I'll post photos later today. Thanks for the help.

...there is no place like home...for theater
My equipment is not listed here... move along...
mikehd is online now  
post #11297 of 11299 Old 12-12-2014, 05:48 PM
Senior Member
 
MarkEHansen's Avatar
 
Join Date: Jun 2009
Location: Sacramento, CA
Posts: 396
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 13
How many dots do you have to have before they will send you a replacement chip? I have two now with a few others that come and go). A couple days ago it was worse, then there was just one, now two (seems it can't make up its mind if it wants to get better or worse )

Can we just install the chip ourselves, or will they insist on sending it to a repair facility?
MarkEHansen is offline  
post #11298 of 11299 Old 12-12-2014, 08:00 PM
Member
 
mikehd's Avatar
 
Join Date: Sep 2002
Location: Lacomb, Oregon
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Quote:
Originally Posted by Augerhandle View Post
The graininess might be something else entirely. Can you post pictures?
Ok here are some images. It looks the same regardless of HDMI input. These are from the Amazon Fire TV Stick search page.
Attached Thumbnails
Click image for larger version

Name:	20141212_175431_Green Mountain Dr.jpg
Views:	22
Size:	169.2 KB
ID:	418610   Click image for larger version

Name:	20141212_175350_Green Mountain Dr.jpg
Views:	23
Size:	158.1 KB
ID:	418618  

...there is no place like home...for theater
My equipment is not listed here... move along...
mikehd is online now  
post #11299 of 11299 Old Today, 11:09 AM
Member
 
mikehd's Avatar
 
Join Date: Sep 2002
Location: Lacomb, Oregon
Posts: 60
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 10
Quote:
Originally Posted by mikehd View Post
Ok here are some images. It looks the same regardless of HDMI input. These are from the Amazon Fire TV Stick search page.
Well I'm an idiot. I have a 73736, not the 73737. I'll post in the other thread.

...there is no place like home...for theater
My equipment is not listed here... move along...
mikehd is online now  
Reply Rear Projection Units

Tags
Mitsubishi

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off