Originally Posted by MarkEHansen
I have a WD65737, purchased in 2009 and it started showing dead (white) pixels a few weeks ago. It didn't progress quite a quickly as I've read it can - after a few weeks it was only up to 10.
We called Mitsubishi and try as we might to get a better deal, the best we could get was a free replacement chip and we pay the $200 for the service company to come out and replace it. We asked if they could throw in a replacement lamp, but no deal.
So, the service guy just came out and replaced the chip. He said he has to send the old one back so he couldn't let us keep it. He did clean the TV out and it's back in service. Easy, but did run us $200.
FYI for anyone that's about to go through the same thing.
I have to admit - that's a tough call on a 5-6 year-old TV, but I'm one of those that gets something set up to work a certain way and don't like to change it. I just really don't want to have to buy a new TV right now.
It is a tough call, but (knock wood) overall the picture on these DLP sets is still right up there with current sets, and sometimes I think it's better when compared to those sets that look like they're showing handycam movies.
Prices have come down on a lot of sets, but if you have a WD65737, your next set will most likely be bigger LOL, and those are still pricey. I bought my original Mits 62" DLP way back when, and in 2009, It crapped out and Mits replaced it with the 65737, so I lost the pip feature but the picture was even better than my original set. I negotiated with Mits on the phone, it cost me $200 and they paid the local authorized factory service guy to deliver, set up the new set, then remove my old one. How could I complain?
I'm going thru some home theater speaker bs right now, trying to figure out how to revert back to TV speakers with sound being fed via HDMI. Going to try and sell my Bose cubes/sub/rear speakers on CL and start fresh. But I love this TV.