Sony SXRD Rear Projection Lawsuit - Official Notice June 2010 - AVS Forum
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Did anyone get the email from Sony and from the courts about the multiple lawsuits filed against sony for their rear projection tv's? it seems their SXRD or their 3 chip equivalent to the Texas Instruments DLP chips are going bad and sony has no solution to fix them?????? It seems that even though sony originally extended the warranty they were still having failures even after replacing units. Sony had the courts merge all the lawsuits into 1 class action suit and then offered a compromise to extend the warranty for another year but the original lawyers who filed suit first rejected it since they claim the settlement of simply extending the warranty for another year does nothing since sony still cannot fix the problem.

you get 2 stories from 2 different sources. Sony's website gives 1 version and the email sent by the courts (if your email is on file by registering your TV through sony) you get a far more detailed overview where you can opt out of the settlement........

any feedback from people who got the email??????

Sony's version of announcement:
http://esupport.sony.com/US/perl/new...pl?news_id=402

Court's version of announcement:
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF NEW YORK
IN RE SONY CORP. SXRD REAR
PROJECTION TELEVISION
MARKETING, SALES PRACTICES & PRODUCTS LIABILITY LITIGATION No. 09-MD-2102 (RPP)
ECF CASE
SABRINA CARDENAS, on behalf of herself and all similarly situated persons,
Plaintiff,

v.

SONY CORPORATION OF AMERICA, SONY ELECTRONICS INC., and SONY CORP.,

Defendants. No. 09-CV-8652 (RPP)
A federal court authorized this notice. This is not a solicitation from a lawyer.

YOU ARE NOT BEING SUED. THIS IS NOT A LAWSUIT AGAINST YOU.

YOU MAY BE ENTITLED TO RECEIVE THE BENEFITS OF A CLASS ACTION SETTLEMENT IF YOU PURCHASED OR RECEIVED AS A GIFT A SONY SXRD REAR PROJECTION HIGH DEFINITION TELEVISION MODEL NUMBER KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000/2020/3000, KDS-55A2000/2020/3000, KDS-60A2000/2020/3000, OR KDS-70Q006 (THE TELEVISIONS).
As described in detail below, the Settlement of this class action Lawsuit provides for Sony to offer the following benefits:


1. an extension of the termination date of Sony's limited warranty to provide in-home service on the optical blocks of all KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2, and KDS-70Q006 televisions from June 30, 2010, until August 31, 2010; an extension of the termination date of Sony's limited warranty to provide in-home service on the optical blocks of all KDS-50A2020, KDS-55A2020 and KDS-60A2020 televisions from June 30, 2010, until December 31, 2010; an extension of the termination date of Sony's limited warranty to provide in-home service on the optical blocks of all KDS-50A3000, KDS-55A3000 and KDS-60A3000 televisions from June 30, 2011, until July 31, 2011 (collectively, the Warranty Extension);

2. the refund of expenses incurred to replace the optical block in your Television prior to the expiration of the Warranty Extension for your television outlined above;

3. the refund of money paid after October 1, 2008, for an extended service plan for your Television from Sony or its extended service plan provider, Service Net Solutions, and cancellation of that extended service plan, if you so choose;

4. the refund of money paid to Sony for the exchange of your Television for a different XBR2, A2000, A2020, or A3000 SXRD model television, if you required more than one repair of the optical block in your Television;

5. SOME CUSTOMERS HAVE REPORTED EXPERIENCING MORE THAN ONE FAILURE WITH RESPECT TO THEIR OPTICAL BLOCK AND ITS REPLACEMENT. THERE IS NO GUARANTEE OR REPRESENTATION BY SONY IN THIS SETTLEMENT THAT ORIGINAL OR REPLACED TELEVISION OPTICAL BLOCKS WILL OPERATE ERROR-FREE OR LAST FOR ANY SPECIFIC PERIOD OF TIME. UNDER THIS SETTLEMENT, SONY AGREES TO REPLACE AT NO CHARGE VIA IN-HOME SERVICE ANY OPTICAL BLOCKS THAT FAIL DURING THE WARRANTY TIME PERIODS SPECIFIED FOR EACH TELEVISION MODEL AS EXTENDED. THE LIMITED WARRANTY ON ANY REPLACEMENT OPTICAL BLOCK SHALL HAVE A DURATION OF EITHER (A) THE LIMITED WARRANTY EXTENSION DATE PROVIDED BY THIS SETTLEMENT FOR EACH MODEL OR (B) NINETY (90) DAYS AFTER REPAIR OR REPLACEMENT, WHICHEVER IS LATER; and,

6. The Settlement includes people who purchased or received as gifts the following Televisions: KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000/2020/3000, KDS-55A2000/2020/3000, KDS-60A2000/2020/3000, and KDS-70Q006. However, if the Court determines that those who purchased or received as gifts the KDS-70Q006 television should be taken out of this Settlement, the KDS-70Q006 will no longer be a part of the Settlement or the Class. If those who purchased or received as gifts a KDS-70Q006 television are no longer part of the Settlement, they will not release or give up their rights to pursue legal action against Sony nor will they be entitled to receive the benefits identified in this Notice and under the Settlement.

Please read this Notice carefully and in its entirety.
Your rights may be affected by the Settlement of this Lawsuit.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
DO NOTHING You will be included in the Settlement and will receive the extended warranty benefit provided by the Settlement. To obtain additional Settlement benefits, you must submit certain forms and documents described in this Notice.
SUBMIT CLAIM FORM This is the only way to obtain a refund of any expenses you incurred to replace the optical block in your Television or to purchase an extended service plan for your Television from Sony or its extended service plan provider, Service Net Solutions. The deadlines and procedures for the submission of these forms are described in this Notice.
EXCLUDE YOURSELF You will not receive the benefits provided by this Settlement. This is the only option that allows you to be part of an individual lawsuit against Sony about the facts and legal claims in this case. Requests for exclusion must be postmarked on or before July 23, 2010.
BE HEARD OR OBJECT Write to the Court about why you like or don't like the Settlement. Statements in support of or objection to the Settlement must be postmarked on or before July 23, 2010.
GO TO HEARING Attend a hearing before the Court about the fairness of the Settlement, currently scheduled to occur on August 13, 2010.
These rights and optionsand the deadlines to exercise themare explained in this Notice.

The Court has made no determination as to the fairness and reasonableness of the proposed Settlement. Such decision will be made by the Court after the fairness hearing scheduled to be held on August 13, 2010. The full benefits of the Settlement will not be provided unless and until the Court approves the Settlement and the Settlement becomes final according to its terms.
BASIC INFORMATION

1. Why Did I Receive this Notice? A class action lawsuit (the Lawsuit) was filed against Sony Electronics Inc. (SEL), Sony Corporation and Sony Corporation of America (collectively, Sony) concerning an alleged defect in the optical block of the SXRD rear projection high definition television model numbers KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000, KDS-55A2000, KDS-60A2000, and KDS-60A2020, and alleging discolorations in the Televisions' picture display. Discolorations means color anomalies in the picture display of the Televisions described in the Complaint, including, but not limited to, green blobs, yellow stains, green haze, yellow lines, a softer and washed out picture, lack of color uniformity, poorer rendition of dark colors, blotchy rendition of the color black, problems with grayscale, and convergence problems. The Lawsuit included claims against Sony for breach of warranties and violations of various consumer protection statutes; the law on these claims varies from state to state. Sony denies the existence of a defect and maintains it is not liable for the claims brought in the Lawsuit. Nevertheless, in October 2008, Sony announced the extension of the warranties on the KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000, KDS-55A2000 and KDS-60A2000 televisions from the original limited warranty of one year (two years for the optical block) from the date of purchase (which varies among Class Members) to June 30, 2010, approximately four years from the date of product release. In connection with signing a class-wide settlement term sheet with counsel for Plaintiff Sabrina Cardenas, Sony extended the warranties on the KDS-50A2020, KDS-55A2020, KDS-60A2020 televisions from the original limited warranty of one year (two years for the optical block) from the date of purchase (which varies among Class Members) to June 30, 2010, approximately four years from the date of product release, and on the KDS-50A3000, KDS-55A3000 and KDS-60A3000 televisions from the original limited warranty of one year (two years for the optical block) from the date of purchase (which varies among Class Members) to June 30, 2011, approximately four years from the date of product release, and later granted further extensions as part of the final Settlement. This Notice of Settlement relates to warranty extensions in addition to those previously publicly announced by Sony (as described above), as well as other settlement terms described in Paragraph 5 below. A defect in your Sony television may already be covered by these earlier warranty extensions.

You received this Notice because you have been identified from Sony's records as a person who may have purchased a Television or received a Television as a gift. The Court where this Lawsuit is pending directed that you be sent this Notice because you have a right to know about the proposed Settlement of the Lawsuit, and about your options, before the Court decides whether to approve the Settlement (the Settlement or Settlement Agreement). If the Court approves the Settlement and the Settlement becomes final, Sony will provide all of the benefits described below to persons in the Class to settle the claims in the Lawsuit. This Notice explains the Lawsuit, the Settlement, and your legal rights. The Court in charge of the case is the United States District Court for the Southern District of New York, and the case is known as In re Sony Corp. SXRD Rear Projection Television Marketing, Sales Practices & Products Liability Litigation, Case No. 09 MD 2102 (RPP).

2. What Is This Lawsuit About? The Complaint in the Lawsuit asserts that the Televisions contain a characteristic, inherent, and latent defect in a component known as the optical block that causes green blobs, yellow stains, green haze, yellow lines and other Discolorations to be displayed on the screens. Sony denies any wrongdoing in connection with the claims in the Lawsuit and the Court has not made any ruling on the validity of those claims.

3. Why Is This a Class Action and Why Is It Being Settled? In a class action, one or more people, called Class Representatives, sue on behalf of people who have similar claims. All of these people are part of the Class (also called Class Members). In a class action, one court resolves the issues raised in a single Lawsuit for all Class Members, except for those who exclude themselves from the Class. The Court has not decided in favor of either side in this case, and Sony has not agreed or admitted that it has done anything wrong. Instead, both sides have negotiated and agreed to the Settlement. That way, they avoid the cost and risk of going to trial and the people affected will get compensation. The attorneys for the Class have extensively investigated and researched the issues in the Lawsuit, and together with the Class Representative, they think the Settlement is best for all Class Members.

4. How Do I Know if I Am Part of the Class? For purposes of the Settlement only, the Court certified a Class of "all end user consumers in the United States who purchased or received as a gift the Televisions" (described above). The Class excludes: (a) Sony, its affiliates, and their employees and immediate family members; (b) persons or entities who purchased or acquired a Television for commercial use or resale; (c) persons or entities who are claims aggregators; (d) persons or entities who claim to be an assignee of rights associated with the Televisions; and (e) persons or entities who exclude themselves from the Settlement as described below.


THE SETTLEMENT BENEFITS WHAT YOU GET


5. What Does the Settlement Provide and How Do I Get It? The full terms of the Settlement are on file with the Court and available for you to review at http://www.sony.com/sxrd2settlement. This is a summary of what Sony will provide to you, and what you need to do to get it, as a result of the Settlement.

1. Warranty Extension. SEL will extend its manufacturer's limited warranty with in-home service on the optical block of all the KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2, and KDS-70Q006 Televisions from June 30, 2010 until August 31, 2010. SEL will extend its manufacturer's limited warranty with in home service on the optical block of the KDS-50A2020, KDS-55A2020 and KDS-60A2020 televisions from June 30, 2010 until December 31, 2010. Finally, SEL will extend its manufacturer's limited warranty with in home service on the optical block of the KDS-50A3000, KDS-55A3000 and KDS-60A3000 televisions from June 30, 2011 until July 31, 2011 (collectively, the Warranty Extension). All other terms of Sony's limited warranty will continue to apply. You do not need to do anything to get this Warranty Extension. If you opt out of the Settlement by requesting exclusion, you will not receive this Warranty Extension, as more fully described below in Paragraph 8.

2. Warranty Fulfillment Benefits. After the Settlement becomes final and until the Warranty Extension is over, SEL will maintain a dedicated information webpage located at the Televisions' model home pages on www.sony.com/tvsupport. For the duration of the Warranty Fulfillment Period, SEL will also maintain a dedicated toll-free telephone number, available at www.sony.com/tvsupport, for Settlement Class members to obtain a telephone diagnosis and, if necessary, warranty repair with respect to the Warranty Extension. SEL will create, train and maintain during the Warranty Fulfillment Period a dedicated team of technical representatives to handle telephone calls to the dedicated toll-free telephone number under the Warranty Extension to: (i) diagnose any necessary repairs over the telephone; (ii) arrange as necessary for parts shipments, including the shipment of optical blocks, if necessary, as soon as practical after the telephone diagnosis; and (iii) arrange in-home service calls. If you contact Sony through the dedicated toll-free telephone number after the Settlement becomes final because you experience Discolorations during your warranty period as extended, and (a) SEL is unable to ship a necessary replacement optical block, if necessary, within 14 days following the initial telephone diagnosis by SEL, or (b) after obtainingor having already obtainedone repair of the optical block require another such repair during the Warranty Extension, you continue to experience Discolorations, SEL will give you the option of another optical block repair or a check as follows as an accommodation: $200 for 50A2000/A2020/A3000; $250 for 55A2000/A2020/A3000; $300 for 60A2000/A2020/A3000; $350 for 60XBR2; $400 for 70XBR2; and $700 for 70Q006. SEL will mail such checks within six to eight weeks after you notify SEL through its dedicated telephone number of the conditions set forth in this paragraph and request payment as opposed to a repair. You can waive the right to receive this money, if you are able to agree with SEL upon alternate terms that are mutually agreeable to both parties. SEL remains bound to all obligations under applicable law to have parts available and timely repair Televisions under the Warranty Extension.

3. Reimbursement of Expenses for Optical Block Repair. If, before the termination date of the Warranty Extension, you paid for a replacement of the optical block in your Television, including any money you paid to ship your Television to an authorized service center to repair the optical block, then SEL will reimburse these expenses.

How Can I Get This Reimbursement? To get your reimbursement for these repair expenses, you must submit a valid proof of claim within 180 days after the Settlement becomes final. To submit a valid proof of claim, you must send the settlement administrator: (i) a completed proof of claim form, in the form attached to this Notice, including your name, address, the serial number of your Television, and a written promise that you personally paid the charge for which you are seeking reimbursement and that this charge has not already been reimbursed by SEL; and (ii) a legible copy of receipt(s) showing the shipping and/or repair charge. The settlement administrator's mailing address is listed on page 13 of this Notice. SEL will mail a reimbursement check to you within six to eight weeks after receipt of a valid proof of claim or six to eight weeks after the Settlement becomes final, whichever is later.

4. Refund of Certain Extended Service Plan Purchases. If, after October 1, 2008, and before the Settlement becomes final, you paid money to Sony or its extended service plan providers, Service Net Solutions, LLC or Service Net Solutions of Florida, LLC (collectively Service Net Solutions), for an extended service plan (sometimes called extended warranty) covering your Television, then you are entitled to receive a refund for what you paid and to cancel the plan. You can maintain your extended service plan, if you prefer, but then you will not be able to receive a refund.

How Can I Get This Refund and Cancel My Sony Extended Service Plan? If you purchased an extended service plan from Sony or Service Net Solutions during the time frame described above, then within five (5) weeks after the Settlement becomes final, SEL will mail to you a request for confirmation that you wish to cancel your extended service plan and receive a refund of money you paid to purchase that plan. To receive this refund, you must mail the signed request for confirmation to the settlement administrator within nine weeks after the Settlement becomes final. (The actual date by which the signed request for confirmation must be mailed to the settlement administrator will be printed on the request for confirmation). SEL will mail your refund check within six to eight weeks after receipt of your signed request for confirmation and will arrange to cancel your extended service plan upon the mailing of such a check. If you wish to keep your extended service plan, and not get a refund, don't do anything when you receive the request for confirmation.

5. Reimbursement of Expenses For Certain SXRD Upgrades or Exchanges. If you require more than one optical block repair in your Television before the Settlement becomes final, SEL will reimburse you for any money you paid to Sony prior to the Settlement becoming final in connection with Sony's customer service staff accommodating an exchange/ upgrade of your Television for a different XBR2, A2000, A2020, or A3000 SXRD television. SEL has records of such payments, and will automatically refund any money that may be owed to you by mailing a check to you within six to eight weeks after the Settlement becomes final, or your warranty extension terminates, whichever is later.

6. Release of Sony. You are a member of the Class unless you elect to be excluded (as described below). If you do not request to be excluded from the Class and if the Settlement is approved by the Court, you will be entitled to the benefits described above, you will be bound by the final judgment in the Lawsuit, and you will also be releasing and discharging all Sony affiliated companies, including SEL (Sony Electronics Inc.), Sony Corporation and Sony Corporation of America, their employees, affiliates, parents, subsidiaries, predecessors, successors and assigns, with respect to any and all claims, demands, damages, debts, liabilities, accounts, costs, attorneys' fees, expenses, liens, actions, causes of action, suits, and losses of every kind and nature whatsoever, whether now known or unknown, suspected or unsuspected, which you now have, own or hold, or at any time before ever had, owned or held, or could, shall or may hereafter have, own or hold, arising or which could be claimed to arise out of or in connection with, or related in any way to the optical block in your Television, the picture quality of your Television, or the Discolorations in the picture display of the Televisions described further in the Settlement Agreement, including but not limited to the allegations in the Complaint filed in the Lawsuit, including but not limited to claims based on any contract, fraud, agreement, common law rule, or state or federal statute. If you elect, under the terms of the Settlement, to retain your extended service plan instead of claiming a refund of the money paid to purchase that plan, you do not release your rights under the extended service plan purchased either from Sony or Service Net Solutions against SEL (Sony Electronics Inc.), Sony Corporation and Sony Corporation of America. Excepting the limited circumstance of retaining your rights under the extended service plan, you will otherwise not be allowed to start or participate in any lawsuit asserting claims about the optical block in your Television, the picture quality of your Television, or about the Discolorations in the picture display of the Televisions described further in the Settlement Agreement.

CALIFORNIA RESIDENTS

As a part of this release, you will be deemed to have expressly waived all rights under California Civil Code § 1542 (or any similar statute or common law rule), and to have done so understanding the significance of that waiver. Section 1542 provides: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.

IF YOU ARE A CITIZEN OF CALIFORNIA, AND YOU PURCHASED OR RECEIVED AS A GIFT A SONY KDS-R60XBR2, KDS-R70XBR2, KDS-50A2000, KDS-55A2000 OR KDS-60A2000 MODEL TELEVISION YOU SHOULD BE AWARE THAT THERE IS A PENDING CLASS ACTION LAWSUIT IN CALIFORNIA STATE COURT (WEAVER V. SONY ELECTRONICS, INC., SAN DIEGO SUPERIOR COURT CASE NO. 37-2009-00086048-CU-BT-CTL). YOU WILL BE EXCLUDED FROM, AND FOREGO ANY RIGHTS YOU MIGHT HAVE UNDER, THE CALIFORNIA CLASS ACTION UNLESS YOU OPT OUT OF THIS LAWSUIT. THE CALIFORNIA CLASS ACTION SEEKS RELIEF UNDER CALIFORNIA CODE THAT MAY NOT BE AVAILABLE THROUGH THE CARDENAS OR MESEROLE ACTIONS. THE COURT IN THAT CASE HAS DENIED SONY'S MOTION TO DISMISS AND THE CASE IS NOW IN DISCOVERY.

The complete version of the Release is contained in the Settlement Agreement.


THE LAWYERS REPRESENTING YOU


6. Do I have a Lawyer in This Lawsuit? The Court appointed the law firm of Federman & Sherwood, who negotiated the settlement, as class counsel to represent members of the class. These lawyers are called Class Counsel. You will not be charged for these lawyers. If you want to be represented by your own lawyer, you may hire one at your own expense, but it is not necessary.

7. How Will the Lawyers be Paid? Class Counsel will ask the Court for payment of their attorneys' fees and the expenses that they have incurred in this Lawsuit, of up to $625,000.00 (Attorney Fees). After the parties reached agreement on the terms of this Settlement, the amount of attorneys' fees was mediated with the assistance of the Honorable Glen Ashworth (Retired) in Dallas, Texas. SEL has agreed to pay up to this amount, which will not reduce the benefits made available to the Class under the Settlement. The Court, however, may award less than this amount. These Attorney Fees and reimbursement of expenses will only be paid by SEL if the Court grants final approval of the Settlement.

EXCLUDING YOURSELF (OPTING OUT) FROM THE SETTLEMENT

If you don't want the right to receive the benefits from this Settlement, but instead want keep the right to sue or continue to sue Sony, on your own, about the facts and legal issues in this Lawsuit, then you must take steps to get out of this Lawsuit and Settlement. This is called excluding yourself, or is sometimes referred to as opting out of the Class. If you are a resident of California, see the section titled California Residents on page 7.


8. How Do I Get Out of the Settlement? To exclude yourself from the Class, you must mail a written request to Federman & Sherwood at the address listed below. The request for exclusion must state: (a) your full name and address; (b) the serial number of your Television (located at the rear of the Television); (c) the name of the Lawsuit, In re Sony Corp. SXRD Rear Projection Television Marketing, Sales Practices & Products Liability Litigation; and (d) a statement that you wish to be excluded from the Settlement Class. You must mail your exclusion request postmarked no later than July 23, 2010, to:

Federman & Sherwood
Attn: Sony SXRD II Settlement
10205 N. Pennsylvania Ave.
Oklahoma City, OK 73120

If you ask to be excluded, you will not get the benefits that Sony is making available in the Settlement, and you cannot object to the Settlement. You will not be legally bound by anything that happens in this Lawsuit. You may be able to sue (or continue to sue) Sony for the same facts and legal issues alleged in this Lawsuit in the future, but there is no guarantee that you will win any benefit in such lawsuit. If you have a pending lawsuit against Sony, speak to your lawyer in that lawsuit immediately. You must exclude yourself from this Class to continue your own lawsuit.

Remember, any request for exclusion must be postmarked no later than July 23, 2010.

THE RIGHT TO BE HEARD OR OBJECT

You can also tell the Court how you feel about the Settlement.


9. How Can I Tell the Court if I Like or Object to the Settlement? If you remain in the Class and wish to support or object to the Settlement or fee request, you may do so by mailing to the Clerk of the Court, as well as Class Counsel and Counsel for Sony, a written statement describing the specific reasons for your support or objection, together with any evidence or legal authority you believe supports your position. The statement should also contain the name of the action (In re Sony Corp. SXRD Rear Projection Television Marketing, Sales Practices & Products Liability Litigation), your name, address, and the serial number of your Television (located at the rear of the Television). Your statement of support or objection must be postmarked on or before July 23, 2010, and sent to:

Clerk of the Court
United States District Court for the Southern District of New York
500 Pearl Street
New York, New York 10007



Class Counsel

Counsel for Sony
Federman & Sherwood
Attn: Sony SXRD II Settlement
10205 N. Pennsylvania Ave.
Oklahoma City, OK 73120
John S. Purcell
Richard I. Werder, Jr.
K. McKenzie Anderson
Quinn Emanuel Urquhart & Sullivan, LLP
51 Madison Ave., 22nd Floor
New York, New York 10010


10. What's the Difference Between Objecting and Excluding? Objecting is simply telling the Court that you don't like something about the Settlement. You can object only if you stay in the Class. Excluding yourself is telling the Court that you don't want to be part of the Class, or have anything to do with the Lawsuit or Settlement. If you exclude yourself, you have no basis to object because the Lawsuit no longer affects you.

THE COURT'S FAIRNESS HEARING

The Court will hold a hearing to decide whether to approve the Settlement (the Fairness Hearing or Hearing).

11. When and Where Will the Fairness Hearing Take Place? The Court will hold the Fairness Hearing at 9:30 a.m. on August 13, 2010, at the United States District Court for the Southern District of New York, 500 Pearl Street, New York, New York, in Courtroom 24A. At this Hearing the Court will consider whether the Settlement is fair, reasonable, and adequate. If there are objections, the Court will consider them. The Court may also decide how much to pay Class Counsel. After the hearing, the Court will decide whether to approve the Settlement. We do not know how long these decisions will take. The Court reserves the right to reschedule the Hearing without further notice to the Class.

COUNSEL FOR THE ORIGINAL PLAINTIFFS OBJECT TO THIS SETTLEMENT

This case is one of several cases filed against Sony that have been consolidated into a single action. The original case was filed on October 20, 2008, by the law firms Lax LLP, Milberg LLP, and Lange & Koncius, LLP. Those firms have filed additional identical complaints on behalf of the other plaintiffs, also in the Southern District of New York. Another firm, Reese Richman LLP, filed a near identical complaint in the Eastern District of New York on March 6, 2009. Counsel for Ms. Cardenas filed an almost identical complaint on June 18, 2009, in the Eastern District of Texas, and sought initially to represent only the residents of Texas. All related cases were transferred by MDL panel to the Southern District of New York for case management purposes. The attorneys who filed the original case do not support this Settlement, and have asked the Court to decline to approve it based upon their opinion that the Settlement is procedurally and substantively unfair to class members. The original attorneys and plaintiffs base their objection to the Settlement upon the fact that it was not negotiated with the counsel for plaintiffs who have been most involved in these proceedings, and also upon their opinion that the substantive terms of the Settlement are unfair because, among other things, they have formed the opinion that Sony's repairs to the Optical Block have not been shown to permanently correct the defect alleged in this case, and that the length of the warranty extension is insignificant and of insufficient value to justify ending this lawsuit. As a result, counsel for the original plaintiffs recommend that you carefully consider your options either to object to this Settlement by following the procedures in ¶9 or to exclude yourself from this Settlement by following the procedures set out in ¶8. Counsel opposing the Settlement will be heard at the Fairness Hearing scheduled for August 13, 2010, after which the Court must determine whether or not to approve the Settlement. You may discuss your options with Lax LLP, Milberg LLP, and Lange & Koncius, LLP, by calling (800) 320-5081.

The original complaint filed in this case by the law firms of Lax LLP, Milberg LLP, and Lange & Koncius LLP, was dismissed for, among other things, failure to plead facts demonstrating that Sony was aware of defects in the optical block in the models of televisions that are the subject of this lawsuit and because the warranty period had expired. In their amended complaint, counsel alleged that two confidential witnesses, former Sony employees, had stated that Sony was aware of the defects when it sold the models that were the focus of the amended complaint. When their testimony was taken, however, these confidential witnesses' testimony did not support the statements attributed to them. The confidential witnesses also denied that they had knowledge that Sony knew of the defects in these models. When Sony challenged the accuracy of these allegations, they were withdrawn. Counsel for Meserole and the plaintiffs they are representing have since filed a new amended complaint, which does not contain these allegations but contains other allegations.

12. Do I Have to Come to the Hearing? No, you do not need to come to the Hearing. Class Counsel will answer questions the Court may have. If you send an objection, you don't have to come to Court to talk about it. As long as you mailed your written objection on time, the Court will consider it. You may, however, come to the Hearing at your own expense. You may also pay your own lawyer to attend, but it is not necessary.

13. May I Ask to Speak at the Hearing? You may also ask to speak at the Hearing, either by yourself or through a lawyer at your own expense. If you or your lawyer intend to appear at the Hearing, you or your lawyer must notify the Court and include any other written materials to be presented to the Court, at: (a) the Clerk of the Court; (b) Class Counsel; and (c) Counsel for Sony, at the three addresses listed above. These materials must be postmarked on or before August 3, 2010. Remember, you cannot speak at the Hearing if you exclude yourself.

IF YOU DO NOTHING

If you do nothing you will be part of this Settlement and entitled to the full benefits it provides. You will also be bound by the release of legal claims described above.

GETTING MORE INFORMATION

This Notice is only intended to provide a summary of the Settlement. You may obtain the complete text of the Settlement at http://www.sony.com/sxrd2settlement, by writing to Class Counsel (at the address listed above), or from the court file, which is available for your inspection during regular business hours at the Office of the Clerk of the United States District Court for the Southern District of New York, 500 Pearl Street, New York, New York, under the Civil Action Number 09 Civ. 8652 (RPP).

THE FULL BENEFITS, CHECKS AND FEES DESCRIBED ABOVE WILL BE MADE AVAILABLE AND DISTRIBUTED ONLY IF THE COURT APPROVES THE SETTLEMENT AND THE SETTLEMENT BECOMES FINAL ACCORDING TO ITS TERMS. FOR CURRENT INFORMATION ON WHEN THE SETTLEMENT WILL BE FINAL ACCORDING TO ITS TERMS, GO TO WWW.SONY.COM/SXRD2SETTLEMENT OR CONTACT CLASS COUNSEL AT THE ADDRESS LISTED ABOVE.


ANY QUESTIONS YOU MAY HAVE REGARDING THIS NOTICE, THE LAWSUIT, OR THE SETTLEMENT SHOULD BE DIRECTED IN WRITING TO CLASS COUNSEL AT THE ADDRESS LISTED ABOVE.

PLEASE DO NOT CONTACT THE COURT WITH ANY QUESTIONS.

CLICK HERE FOR CLAIM FORM

YOU MUST FILL OUT AND SUBMIT THIS FORM TO OBTAIN REIMBURSEMENT FOR EXPENSES YOU INCURRED TO HAVE THE OPTICAL BLOCK IN YOUR TELEVISION REPLACED OR REPAIRED
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Seriously, you're just now getting word of this.


Do you read any of the other threads on this forum?
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post #3 of 19 Old 06-05-2010, 01:08 PM
 
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If you want to opt out and be excluded from this settlement, please read
Paragraph 8 very carefully. Your letter must include all the information specified in that paragraph to sucessfully opt out.
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post #4 of 19 Old 06-17-2010, 08:18 PM
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Why would you want opt-out? Bringing your own lawsuit?

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post #5 of 19 Old 06-18-2010, 11:09 AM
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Hello,

When my XBR1 50" failed, I first did not know what was happening. It slowly turned greenish and I kept tweaking the colors until this year it became intolerable. When I called BB for repair, they quoted $1500 for the optical block. When I Googled this, I discovered all of the lawsuits. I did not discover this until early May of this year and so I was very late to the game, 4 1/2 years after I purchased my set.

I called Sony to complain. They offered me a FREE EXCHANGE TELEVISION. They gave me several choices, which included the 52" EX700, an upper-end LED edgelight, 1080p, 120 hz, internet gizmos, etc. A $2,000 set. All I had to pay $325 for the exchange and they shipped it to my door. It arrived a week after I sent them the information they requested. Needless today it included a release.

I believe I got a fantastic response from Sony.

Don't settle for a warranty extension or an optical block replacement. These are failing and Sony does not know why. Your TV might last only a couple of years and you have the same issue.

Contact "Sony Exchange." Hopefully, they are still doing this. Once the class action settlement is approved, I suspect all you will get is the repair and not a new TV.
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post #6 of 19 Old 06-18-2010, 05:18 PM
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Quote:
Originally Posted by _Avarice_ View Post

Why would you want opt-out? Bringing your own lawsuit?

well, you don't really get any benefit from the class settlement so why not?

and yes, i will bring a small claims action if it proves necessary

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post #7 of 19 Old 06-18-2010, 08:18 PM
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Quote:
Originally Posted by mr. wally View Post

well, you don't really get any benefit from the class settlement so why not?

and yes, i will bring a small claims action if it proves necessary

I did a little more reading on the subject and now understand why it may be to my (our) benefit to opt out of the class-action. Small claims court seems like an especially attractive option for somebody like yourself, as California has a strong precedent.

Still trying to get a reasonably priced exchange out of Sony and put this
A2000 fiasco behind me

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post #8 of 19 Old 06-18-2010, 10:44 PM
 
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[quote=_Avarice_;18797362]I did a little more reading on the subject and now understand why it may be to my (our) benefit to opt out of the class-action. Small claims court seems like an especially attractive option for somebody like yourself, as California has a strong precedent.

Still trying to get a reasonably priced exchange out of Sony and put this
A2000 fiasco behind me.

So would I, but as an owner of an XBR top of the line Sony,
I expect a quality replacement with a full one year warranty.

I'll take my chances in Smalls Claims court rather than a crappy
exchange.

Just remember, it costs Sony a signficant amount to fight separate,
individual lawsuits, and the more of us that pursue that avenue, just like
the cost of multiple ob replacements,
the more Sony has to make concessions due the ever
rising cost of fighting this disaster.
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post #9 of 19 Old 08-24-2010, 05:39 PM
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SONY'S APPARENTLY NEW POLICY: Just got off the phone with Sony support. Monday, a tech will come to assess that there is an Optical Block problem with the REPLACEMENT optical block. After they say, "yep, green everywhere", they will contact Sony. Then, Sony will decide if they will slap another refurbished optical block in or if they will offer some sort of replacement TV at a discount. I HAVE NO SAY IN WHAT THEY OFFER: REPAIR or REPLACE. I get another optical block just-waiting-to-fail if Sony decides that is what is best for me. Is anyone else astounded and offended? BTW, the extended warranty ends the day after this.
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post #10 of 19 Old 08-25-2010, 10:05 PM
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I got this email from soemone on Facebook:

"We've actually had very good luck. They contacted us back from our facebook comment and asked us to email them. We did and got a response right away. They have since had us send them pictures of our TV/picture and the end result is that we are getting a new/refurbished TV! I think my husband is pretty happy overall. Even though it's a refurbished TV it's a 2009 model (can't remember which one...Bravia). "

I discussed this with folks at the magic number. No way that things are near this easy for my case. It appears to be a sin to own a KDS 60A2000. After yet another repaire attempt next week, if I do the research ahead of tieme, I might be able to request a replacement. When I request it, only THEN will I find out the cost, and I will need to have choice number 2 and 3 at hand, since if the model I would like is NOT in stock, then I can't have it. At all. Ever.

It really is not Sony's fault; it is the pesky class action suit. I know. They told me. I have talked to 6 people now. All the otheres have no clue. The guys at this number do have a clue.

BTW, if you opt for the repair, you have a FULL 30-day warranty on the new (I'm sorry, refurbished) optical block that failed from the design defect that your old one failed from.

I have NEVER seen such stupidity and arrogance.

If things do not improve, I shall never buy Sony again. And I will make sure that the number of sales I kill in the future at least matches all the slaes I have helped these guys make back from the days of the ProFeel sets, which preceded the XBR series.

Do not trust anything you are told if you work with these guys; document everything. And don't let them work on your set if you can avoid it.

Good luck; things may work out for you. Or not. At all.
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post #11 of 19 Old 12-23-2010, 07:13 AM
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joined the forum just to let everyone know the sony exchange is still taking place for the green tint/optical block issue. i called last week (12/16/10) and was offered several choices including a free of charge high end 46" which i opted for. i spent 3,500 3.5 years ago so sony is still getting off easy giving out tvs at cost. was about to buy a new tv when i ran across this info on avs forum. thanks!
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post #12 of 19 Old 12-23-2010, 11:18 AM
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The facebook site "I have a defective Sony TV" is probably the reason for Sony's discount program. Check it out, as it has a lot of info and lists the different deals people are getting from Sony. Thousands of posters.
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post #13 of 19 Old 12-25-2010, 06:39 AM
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I was at my In-Laws last night for Christmas Eve and they have a Sony KDS-R50XBR1 that is almost all green/yellow. I came across this thread last night. What department of Sony do they call?

Thanks!

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post #14 of 19 Old 12-25-2010, 11:02 AM
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Quote:
Originally Posted by ThePrisoner View Post

I was at my In-Laws last night for Christmas Eve and they have a Sony KDS-R50XBR1 that is almost all green/yellow. I came across this thread last night. What department of Sony do they call?

Thanks!

All the information you need will be in this thread for XBR1 owners. Start at the last page instead of the 1st.
That's where most of the current information is.

http://www.avsforum.com/avs-vb/showthread.php?t=584936
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post #15 of 19 Old 12-25-2010, 12:49 PM
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Thank you

Panasonic 60GT30
Denon X4100
Oppo BDP-103
Definitive Technology BP-8060ST CS-8060HD SR-8040BP ProMonitor 800 (front heights)
SVS 2x PC12-NSD
Dolby Atmos 5.2.2
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post #16 of 19 Old 06-17-2013, 07:42 PM
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Should I telll sony my tv has been having these symptoms for a long time or they just begun?
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post #17 of 19 Old 01-28-2014, 09:04 AM
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My 2007 KDS-50A2000 just went green last week.  I called SONY and they were willing to either give me a contact number for a SONY repair center in my area where I would be responsible for all charges or they offered a 15% off coupon to by another SONY TV.  Stand behind their products??  I don't think so!  I will NEVER buy another SONY TV (I own three) and will boycott this company and all of their products just on principle. Buy on price as buying on Quality and reputation no longer means anything with this company.  I hear Samsung and Panasonic make very good TVs for less money and will likely last more the 6 years!

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post #18 of 19 Old 01-28-2014, 08:06 PM
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I would call Sony back and ask to speak with a supervisor, and if they offer you the same crummy deal, go further up the ladder. I would keep complaining,
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post #19 of 19 Old 03-28-2014, 02:03 AM
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Quote:
Originally Posted by taichi4 View Post

I would call Sony back and ask to speak with a supervisor, and if they offer you the same crummy deal, go further up the ladder. I would keep complaining,


I recently just tried this today... I was able to get up to 3 people. Each rep said they had no one higher than them at National Customer Relations.

 

Any ideas on who to contact about that load of BS? Does Sarah at Sony Listens still respond?

 

Frank

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