A Samsung technician replaced the shattered color wheel and bullb. Now there is a 6 inch shadow across the top of the screen. The picture on the screen and behind the shadow is perfect. Can I fix this? The technician said he needs to remove the entire unit to find the problem.
Thanks for your reply. Yes I have been searching through posts at the link. Any suggestions as to what could be blocking light? The service person thought it might be a piece of the shattered color wheel. If so would it be a non technical access?