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post #1 of 10 Old 02-10-2011, 05:44 AM - Thread Starter
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A Samsung technician replaced the shattered color wheel and bullb. Now there is a 6 inch shadow across the top of the screen. The picture on the screen and behind the shadow is perfect. Can I fix this? The technician said he needs to remove the entire unit to find the problem.

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post #2 of 10 Old 02-11-2011, 04:55 AM
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Something is blocking the light path. Have you been here yet?;
http://www.avsforum.com/avs-vb/showthread.php?t=1310024

Abundant OTA television is what makes this country different from all others. Lets keep it this way.
The Internet is no place for streaming video.
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post #3 of 10 Old 02-11-2011, 06:40 AM - Thread Starter
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Thanks for your reply. Yes I have been searching through posts at the link. Any suggestions as to what could be blocking light? The service person thought it might be a piece of the shattered color wheel. If so would it be a non technical access?
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post #4 of 10 Old 02-11-2011, 07:28 AM
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Can you post a screen shot?

Abundant OTA television is what makes this country different from all others. Lets keep it this way.
The Internet is no place for streaming video.
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post #5 of 10 Old 02-11-2011, 08:49 AM - Thread Starter
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Thanks for your reply.Picture attached-very bright in room during the day.
LL
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post #6 of 10 Old 02-11-2011, 08:57 AM - Thread Starter
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This is a bit better.
LL
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post #7 of 10 Old 02-11-2011, 09:16 AM
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Find the "R" series thread and post the question there.

Abundant OTA television is what makes this country different from all others. Lets keep it this way.
The Internet is no place for streaming video.
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post #8 of 10 Old 02-11-2011, 01:02 PM - Thread Starter
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Thank you again for your replies-not sure how to find "R" thread-could use help.
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post #9 of 10 Old 02-12-2011, 05:10 AM
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1. Clink on link,
2. Scroll down to specific threads,
3. Find one that covers your series (R) or whatever is close,
4. Clink on link.

Abundant OTA television is what makes this country different from all others. Lets keep it this way.
The Internet is no place for streaming video.
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post #10 of 10 Old 02-12-2011, 12:39 PM - Thread Starter
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Thanks, Samsung said they would send someone else out and if it is a light tunnel problem they will repair it free of charge and if it's another issue it's my charge. Comments appreciated.
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