Like many, I noted Mitsubishi's service got really good once they had those dreaded DMD board issues. A complete 360.
I thanked them for DLP technology over the years and the value it presented for our family. 3 since 2007, one warranty swapped, 2 still have.
They have come through once again,
2 day shipping,
no rma required for bulb anymore.
Free replacement with 11 days left in MFG warranty.
Only downside, 47 minute wait.
queued for callback. Very friendly and understanding.
It's just very dull looking lately, no brightness or pop even in "torch" mode aka Brilliant, . I usually use the bright setting though.