Samsung white dots - AVS Forum | Home Theater Discussions And Reviews
Forum Jump: 
Thread Tools
post #1 of 1 Old 07-20-2012, 03:25 PM - Thread Starter
kcmhr's Avatar
Join Date: Jul 2012
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I have model HLS5687WX/XAA. I bought the set Dec. 2006. I called the store where we bought the TV and they gave us their repair store phone #. The repair store said this should be covered, but after contacting Samsung the repair was refused.

Apparently I am another victim of "normal wear and tear".

I called 1-800-samsung and was informed that their "engineers" determined that other sets are being repaired free of charge for defective parts, but my model # is not included in what is covered.. Apparently the set's model number has more to do with what is defective than the part itself.

Any suggestions?
kcmhr is offline  
Sponsored Links
Reply Rear Projection Units

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page

Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off