2012 Mitsubishi 3D DLP Owners Thread (C12/642/742/842 series) - Page 34 - AVS Forum
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post #991 of 1236 Old 04-15-2013, 07:27 AM
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Quote:
Originally Posted by BrianHerb View Post

Hi Fletch,

If you go back a few pages, you will see my posts for this same exact problem. According to the local Southern California Mitsubishi authorized repair company this is a MAJOR DEFECT that Mitsubishi has not or will not acknowledge. Many owners will never notice it, which I'm sure Mitsubishi is praying for. But if you are a person like you or I who watch letterbox content, it makes the experience very bad. Want real fun? Just TRY watching the first fifteen minutes of INCEPTION BluRay. I dare you. I double-dog dare you. Now that you've noticed it, you will see this issue whenever there is high contrast images with a dark background in the top 3rd of the screen.

Bought mine from Paul's, they swapped it out. I told them I was willing to try a 3rd unit, but the rep told me that they have been receiving other complaints for this issue and will exchange or refund the purchase. I'm now waiting for the 65" Panasonic GT plasmas to come in stock to get exchanged.

Some notes-
This replaced a Sony RPTV, I know what to expect.
My son has an older Mits, and used to sell Mits & he told me the first evening that my new TV was defective. His has no similar issue.
When I spoke to the Mitsubishi customer rep, he said the TVs 'shouldn't do that.'
Went to Mathis Brothers store with my son- nice display wall o' TVs. They had most of the Mits models on display from 73 - 92". The rep let me play the Digital Essentials calibration DVD- EVERY NEW MITS HAS THIS ISSUE.

This frustrates me incredibly because the image quality when full screen without dark/light contrast is great.

Since Mitsubishi is not doing anything about this you will need to make the decision on whether you can live with this issue or not.

See the quote above for BrianHerb's experience with this issue. He's written several other posts on this thread about this and has had many techs come out, as well as gone to the store to inspect other units and saw the same issue on every other unit there. I'll do what you guys are suggesting and check the lamp assembly but I doubt the cause is as trivial as this.
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post #992 of 1236 Old 04-15-2013, 07:35 PM
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Ok after doing some research online I found these threads about this issue dating back to 2009:

http://www.avsforum.com/t/1139317/mitsubishi-wd-73835-light-bleeding
http://forum.blu-ray.com/showthread.php?t=95325

Lots of complaints and ideas but no solution... can't believe this is something that so many people don't notice or don't care about. Still hoping there's a way to fix this!
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post #993 of 1236 Old 04-16-2013, 05:55 AM
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Originally Posted by kostya00 View Post

Ok after doing some research online I found these threads about this issue dating back to 2009:

http://www.avsforum.com/t/1139317/mitsubishi-wd-73835-light-bleeding
http://forum.blu-ray.com/showthread.php?t=95325

Lots of complaints and ideas but no solution... can't believe this is something that so many people don't notice or don't care about. Still hoping there's a way to fix this!

I've noticed it to some degree from every DLP set I've owned since 2005 and every DLP set I've ever seen in the store. Although the Mitsubishis I looked at in December seem to be the most noticeable. Including the 82642 I own.

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post #994 of 1236 Old 04-16-2013, 12:55 PM
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Mitsu owners,

I just purchased a WD-73842 last month (found the last one at Paul's in my area!). The TV was an open box and did not come with a remote. Should I purchase a replacement one?

Best place to find a replacement?

BTW, I have an iPhone and have downloaded the Mitsubishi app. It appears that I have to purchase the wireless dongle for the TV before the iPhone app will work. Do I have to buy the Mitsubishi AWNU231 one or will any work?
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post #995 of 1236 Old 04-17-2013, 07:22 PM
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Originally Posted by aaronwt View Post

I've noticed it to some degree from every DLP set I've owned since 2005 and every DLP set I've ever seen in the store. Although the Mitsubishis I looked at in December seem to be the most noticeable. Including the 82642 I own.

Yeah I've had 3 Mitsubishi DLPs over the years dating back to 2006... I never noticed the issue before getting the 65642... it's WAY worse on these new sets to the point of being intolerable at times.
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post #996 of 1236 Old 04-17-2013, 09:05 PM
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You should try to get ahold of mits customer service and see if they can get you a remote.

Also you can look into a nice Logitech harmony remote.. 650 I bet is nice.. I have had a Harmony One for years and it will control everything and can even learn older remotes if needed. The only thing I don't like about the One is the fact that it has plastic hard buttons instead of the normal soft buttons like the 650.

http://www.logitech.com/en-us/harmony-remotes

Amazon has the 650 cheaper. http://www.amazon.com/Logitech-Harmony-Remote-Control-Silver/dp/B004OVECU0/ref=sr_1_1?ie=UTF8&qid=1366257599&sr=8-1&keywords=harmony+remote

http://www.amazon.com/Logitech-Harmony-Advanced-Universal-Remote/dp/B005FO43OU/ref=sr_1_3?ie=UTF8&qid=1366257599&sr=8-3&keywords=harmony+remote

Let me add that your phone should work with it... do you have a network cable plugged into the back of the tv?
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post #997 of 1236 Old 04-18-2013, 02:27 PM
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darkeclypse,

Thanks for the info! Will look into the harmony remote.

I don't have access to a network hardwire, so will just use the wireless adapter. That was the second part of my original question. Will any adapter work or do I have to use the AzureWave AW-NU231??

Cheers!
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post #998 of 1236 Old 04-29-2013, 12:27 PM
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Originally Posted by aaronwt View Post

I've been flipping back and forth about an extended warranty. If you have a Costo membership you can get a 3 year(takes effect after manufacturer warranty ends) squaretrade waranty for under $100.

But I think now I am going to go with the 5 year Squaretrade warranty from Amazon. It covers the four years after the manufacturers 1 year warranty expires. If I was already a member of Costco I would just go with their warranty, but since I'm not, I'm going to opt for the longer warranty even though there is a higher upfront cost.

Sorry I know your post is from a couple months back but I just wanted to let you know that I've called Squaretrade several times and they have let me know that warranty's sold on Amazon are only for TVs purchased directly on Amazon. Hopefully thats where you got yours, but if not then I would look over your contract amazon emailed you. If it says the coverage is only for new TVs bought on Amazon.. like the reps from squaretrade have told me it only covers then I would cancel the coverage and get the refund.

Squaretrade always lets you purchase warrantys for anything but if its against the terms you only find out that you are SOL when they deney you service. For example you can buy a warranty for a refurb TV from costco but their terms say any "NEW" tv from any US dealer, so if you ever have to make a claim you are screwed.. if you don't have to make a claim then you paid for a warranty that you were never truely covered for win win for Squaretrade. And I don't want anyone to get me wrong I use and like squaretrade for warranty's you just got to be careful.
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post #999 of 1236 Old 04-30-2013, 01:03 PM
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Changing the subject. I am thinking about getting a 73" Mitsubishi. Sears has a Refurb Wd73C12 for $897, free shipping. I have seen local electronics stores with the WD73642 for $1399 new. Is the 3D ability and video calibration worth it? or is the refurb to much of a risk?
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post #1000 of 1236 Old 04-30-2013, 02:05 PM
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I have the 73642 and have never used the 3D feature. It does have 3 HDMI inputs though, not 2 like the other model. I wouldn't worry about a refurb, but hopefully you will get an extended warranty in case you have any trouble with it. I run the audio through my Home Theater so it doesn't matter to me what the sound quality is on the tv . . I heard it isn't that great.
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post #1001 of 1236 Old 04-30-2013, 02:05 PM
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Originally Posted by Phoeniix View Post

Sorry I know your post is from a couple months back but I just wanted to let you know that I've called Squaretrade several times and they have let me know that warranty's sold on Amazon are only for TVs purchased directly on Amazon. Hopefully thats where you got yours, but if not then I would look over your contract amazon emailed you. If it says the coverage is only for new TVs bought on Amazon.. like the reps from squaretrade have told me it only covers then I would cancel the coverage and get the refund.

Squaretrade always lets you purchase warrantys for anything but if its against the terms you only find out that you are SOL when they deney you service. For example you can buy a warranty for a refurb TV from costco but their terms say any "NEW" tv from any US dealer, so if you ever have to make a claim you are screwed.. if you don't have to make a claim then you paid for a warranty that you were never truely covered for win win for Squaretrade. And I don't want anyone to get me wrong I use and like squaretrade for warranty's you just got to be careful.

I ended up getting a 5 year extended warranty from MACK for my 82642.

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post #1002 of 1236 Old 04-30-2013, 02:10 PM
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Originally Posted by mcarring View Post

Changing the subject. I am thinking about getting a 73" Mitsubishi. Sears has a Refurb Wd73C12 for $897, free shipping. I have seen local electronics stores with the WD73642 for $1399 new. Is the 3D ability and video calibration worth it? or is the refurb to much of a risk?

If 3D is important to you then it might be. I have an 82642 and I use 3D on it at least six hours every week. For me the 3D was well worth it. But I also only paid around $1550 for my 82642. But 3D with the built in converver was also one of the reasons I got the TV. Since my old 67" DLP needed a 3D external converter. So I figured I would put the $500 toward a new DLP Tv instead that had the converter to the 3D checkerboard pattern built in.

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post #1003 of 1236 Old 04-30-2013, 09:11 PM
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What are you watching in 3D that many hours per week?
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post #1004 of 1236 Old 04-30-2013, 09:41 PM
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I've tried getting into 3D on my WD-82642 and I just can't handle it.

The effect looks pretty cool, but it just downgrades the rest of the overall viewing experience.

It darkens things up and kinda degrades the PQ overall.

Wearing glasses is kind of a hassle also.

That's just been my experience with my family and I though.

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post #1005 of 1236 Old 05-01-2013, 05:15 AM
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Originally Posted by mcarring View Post

What are you watching in 3D that many hours per week?

I typically rent several 3D BD titles each week. And I purchase two or three 3D BD titles each month. And I'll also watch some 3D streaming from VUDU and Netflix.

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post #1006 of 1236 Old 05-01-2013, 05:20 AM
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I've tried getting into 3D on my WD-82642 and I just can't handle it.

The effect looks pretty cool, but it just downgrades the rest of the overall viewing experience.

It darkens things up and kinda degrades the PQ overall.

Wearing glasses is kind of a hassle also.

That's just been my experience with my family and I though.

I have my TV adjusted for 2D and also for 3D. The manual recommends using the ADV1 setting for 3D viewing and ADV 2 for 2D viewing. So I change to my settings on ADV 1 when I view 3D.
Plus viewing 3D with the active Blue Toooth glasses I use with my 82642 Mitsubishi are so much better than using the passive glasses I use with my LG 3D LCD TV. For some reason my eyes get fatigued very quickly using the passive glasses while it takes much longer to get fatigued using the active glasses with my Mitsubishi. But I also never see any Ghosting on my Mitsubishi while I'll see ghosting on occasion with my LG.

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post #1007 of 1236 Old 05-02-2013, 06:42 AM
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I'm like you, i use ADV1 for 3D viewing.

But that's where it ends. I fully expect a 3D movie to wow me with 3D and all too many fail miserably at that. Frankly many of them are no better than using the 2D to 3D (depth) conversion the 73642 I have will do.

Couple that with the fact that for me, the active glasses make me very slightly nauseous and it has to be freaking great 3D to put up with it. But I don't regret paying the xtra money to get the 73642 over the C12.

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post #1008 of 1236 Old 05-02-2013, 07:45 AM
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I'm like you, i use ADV1 for 3D viewing.

But that's where it ends. I fully expect a 3D movie to wow me with 3D and all too many fail miserably at that. Frankly many of them are no better than using the 2D to 3D (depth) conversion the 73642 I have will do.

Couple that with the fact that for me, the active glasses make me very slightly nauseous and it has to be freaking great 3D to put up with it. But I don't regret paying the xtra money to get the 73642 over the C12.

I have to agree with you on the quality of 3D movies. It seems like only James Cameron can make good 3D movies? I'm lucky that I never get nauseous no matter what type of 3D glasses I use. smile.gif I know this is off subject but out of curiosity, anyone get to see the Jurassic Park 3D movie and give us your reaction?

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post #1009 of 1236 Old 05-02-2013, 10:13 AM
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I have to agree with you on the quality of 3D movies. It seems like only James Cameron can make good 3D movies? I'm lucky that I never get nauseous no matter what type of 3D glasses I use. smile.gif I know this is off subject but out of curiosity, anyone get to see the Jurassic Park 3D movie and give us your reaction?

A co-worker saw it in 3D at the theater and said it was pretty good. I plan on renting the 3D BD soon. I would purchase it if the price were lower but $35 is alot for a twenty year old movie. Heck it's alot for a new movie too.

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post #1010 of 1236 Old 05-02-2013, 11:03 AM
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A co-worker saw it in 3D at the theater and said it was pretty good. I plan on renting the 3D BD soon. I would purchase it if the price were lower but $35 is alot for a twenty year old movie. Heck it's alot for a new movie too.

Where can you rent 3D BD's?

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post #1011 of 1236 Old 05-02-2013, 11:43 AM
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Where can you rent 3D BD's?

http://www.3d-blurayrental.com/

Here is the AVS thread

http://www.avsforum.com/t/1322117/http-www-3d-blurayrental-com

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post #1012 of 1236 Old 05-02-2013, 11:59 AM
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Thanks but $8.00 for a rental? I think I'll wait until the purchase price goes down...

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post #1013 of 1236 Old 05-02-2013, 12:02 PM
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Thanks but $8.00 for a rental? I think I'll wait until the purchase price goes down...

I have the subscription plan. A flat monthly fee and you can have one, two, or three titles out at a time.

So I'm on the three out plan. My price per disc is typically between $2.40 and $3 since I typically rent 12 to 15 titles per month.

They also rent 2D titles but so far I've only rented 3D titles from them and get 2D titles from Netflix and Redbox.

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post #1014 of 1236 Old 05-02-2013, 04:04 PM
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I have the subscription plan. A flat monthly fee and you can have one, two, or three titles out at a time.

So I'm on the three out plan. My price per disc is typically between $2.40 and $3 since I typically rent 12 to 15 titles per month.

They also rent 2D titles but so far I've only rented 3D titles from them and get 2D titles from Netflix and Redbox.

Let us know how you like Jurassic Park in 3D...

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post #1015 of 1236 Old 06-09-2013, 06:01 AM
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It's gotten mighty quiet around here.
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post #1016 of 1236 Old 06-09-2013, 06:13 AM
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I've been enjoying my 82642. Especially watching 3D Blu-ray Discs.

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post #1017 of 1236 Old 06-09-2013, 07:01 AM
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Well, I can't do much bragging about how my 73742 looks since it shot craps! frown.gif

Still waiting for the tech to show up 'sometime next week' to troubleshoot it, and then of course wait a bit more to actually get it fixed. To say I'm not too happy with Mitsi right now would be an understatement! frown.gif

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post #1018 of 1236 Old 06-09-2013, 08:05 AM
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Originally Posted by lparsons21 View Post

Well, I can't do much bragging about how my 73742 looks since it shot craps! frown.gif

Still waiting for the tech to show up 'sometime next week' to troubleshoot it, and then of course wait a bit more to actually get it fixed. To say I'm not too happy with Mitsi right now would be an understatement! frown.gif

What happened?

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post #1019 of 1236 Old 06-09-2013, 09:48 AM - Thread Starter
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Let us know how you like Jurassic Park in 3D...

I have this and have yet to watch it. I will take a look this evening and see how it is too.

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post #1020 of 1236 Old 06-09-2013, 01:30 PM
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What happened?

Blinking green light and no video.

Tech that will come had me try a lamp but said he didn't think that was it, and it wasn't.

So now I'm just in a holding pattern watching TV on my 24" (yechhhh) Sony PS3 3D display. frown.gif

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