Model HLT5076SX/XAA - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 2 Old 12-27-2012, 06:55 PM - Thread Starter
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I inherited my Samsung DLP that was purchased 11/07 and the first white dot appeared about a week ago. Within 24 hours the second dot appeared. About 3 days later, the third one showed up and I'm holding at three. A friend told me about the "white dot syndrome" and offered to do the labor if I purchased the part.

I came across this forum while researching the problem. I did not know there had been a class action lawsuit but, alas, my TV was not on the list. I called 800-726-7864 (from one of the earlier postings here). I got a rep immediately and 5 minutes later was through with the call having been told I would receive a call in 1-2 days to set up an appointment--free of charge.

I am very impressed with the service I have received tonight, hopefully this will not change as the repair progresses.

I have never posted on any social forum but just wanted to say thanks to everyone who has contributed information.
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post #2 of 2 Old 12-29-2012, 02:56 AM
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Keep us posted on the return call.

Free, abundant OTA television separates this country from many others. ATSC1 has only been in force since 2009. The wireless industry has enough spectrum. Enough of 'planned obsolesce'.
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