continued Hitachi 65SWX20B problems (warning big pics) - AVS Forum
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post #1 of 11 Old 11-05-2002, 09:34 PM - Thread Starter
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Well, at first my 65SWX20B had a problem with keeping it's convergence properly. After a 1.5 week wait, Goodman TV came out to do the service. They couldn't do it at my house, so they came back the next day to pick up the TV. As luck would have it, it's a little wet outside. I just had my carpet steamcleaned about a week or two ago. Yeah, they managed to track mud into my house.

http://house.napalm.net/napalm/tv/2002-11-05/mud.jpg

I wasn't at my house when it was delivered (my brother was) or else I would've asked them to take their shoes off. My fault on this one I suppose, but they should've at least offered to clean it up.

At any rate, my convergence problem appears to be fix. I haven't noticed it drift out or lose it's settings. They gave me the old bad parts...not exactly sure what I will be doing with it. Here it is if you're interested:

http://house.napalm.net/napalm/tv/20...5/badparts.jpg

Now, here is the new problem. The focus along the edge (left) is horrible. The edges were never great, but I always attributed this to being a trait of bigscreens. However, this was much worse then it was before. Here's how the focus looks in the middle of the screen:

http://house.napalm.net/napalm/tv/20...cus-middle.jpg

Here it is on the left side:

http://house.napalm.net/napalm/tv/20...ocus-left1.jpg
http://house.napalm.net/napalm/tv/20...ocus-left2.jpg
http://house.napalm.net/napalm/tv/20...ocus-left3.jpg

And in this one, you can see how it gets worse as it goes closer to the left edge:

http://house.napalm.net/napalm/tv/20...leftmiddle.jpg

And a comparison to the right edge (not good, but not nearly as bad):

http://house.napalm.net/napalm/tv/20...ocus-right.jpg

So far, this set and the service I'm getting with it hasn't lived up to the hype. Anybody have suggestions? Should I contact Goodman TV directly or place another service call with Circuit City (I have the ESP plan through them as well)? Or should I go to Hitachi directly and see what they can do?
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post #2 of 11 Old 11-05-2002, 09:37 PM - Thread Starter
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Note: I moved the r/g/b line things apart on purpose so you can see how the focus is messed up. On the 7th pic, they were aligned ontop of each other to create the "white" dots. However, you can see that the dots are more ovals then anything. Blurry ones at that. :(
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post #3 of 11 Old 11-06-2002, 07:36 AM
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If you bought the set at Circuit City, then bring those picture you have into the store and show them to the store manager.

Tell him your not satisfied and would like to have the set swapped out for another (brand new) set.

You should have a new set very soon. CC takes good care of it's customers on the store level whenever it can.

Or learn to fix it and play in the Dcam service mode.

I just sent you a PM with instructions on how to do it.

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post #4 of 11 Old 11-06-2002, 07:39 AM
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Quote:
Originally posted by thanh
Note: I moved the r/g/b line things apart on purpose so you can see how the focus is messed up. On the 7th pic, they were aligned ontop of each other to create the "white" dots. However, you can see that the dots are more ovals then anything. Blurry ones at that. :(
Oh...

I di not know that, thought the lines were apart because of malfunction. I should learn to read more slowly.

Try reducing contrast - A bit of what you are complaining about it contrast bloom.

On a 65" the edges will not, nor ever be, as perfect as the center with focus. It can be quite good, but never perfect. It's the nature of the 65" beast.

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post #5 of 11 Old 11-06-2002, 09:34 AM
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I ghave the same dots along the edges.What those that mean. Ricky
PS thats how my grid looks Pic7 it that normal.
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post #6 of 11 Old 11-06-2002, 09:47 AM
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There is definitely room for improvement there. That's for sure.

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post #7 of 11 Old 11-06-2002, 04:47 PM
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DEMAND A NEW SET!!! Don't accept anything less. I had a Sony KP57WV700 replaced by PC Richard for a MUCH smaller problem than that. The set is brand new, it souldn't be that off in geometry, convergence etc.
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post #8 of 11 Old 11-06-2002, 07:24 PM
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Its there suppose to be nothing but lines no dots at all.
Ricky
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post #9 of 11 Old 11-06-2002, 07:29 PM
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This thread is an advertisement for DLP technology. It is impossible to have convergence problems with a one chip DLP set. Also, they're so light and small you don't need some goons to deliver it for you and muck your carpet. Trade that lemon in for a Samsung 507.

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post #10 of 11 Old 11-07-2002, 02:41 AM
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Chris,
The DLP technology is interesting and the picture quality of the Samsung 507 was excellent with one exception. To my taste the blacks were lacking compared to the top RPTV's and the Plasma TV's. I loved the color quality and everything else with the Samsung except what I stated. It sounds like you bought the 507. If you did, how do you like it?
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post #11 of 11 Old 11-07-2002, 07:10 AM
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When DLP looks as good as CRT I am sure people will buy them.

Right now... Show me a nice 65" DLP for less than $4K that looks half as good as a nice 65" SWX Hitachi, Mits 711, or Sony WV700.

They don't exist yet, and bigger is always better.

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