Originally posted by Ivan1670
I saw in an earlier post that there was a problem with a green hue, I have a two week old set and contacted service about the problem. A service tech showed up today and authorized a replacement set from Sears, claimed it is a chip problem and can't be repaired. This is the second LCD set I have had since January, First was a Sony that died within two days.
Not sure if you had the same problem as I did, but if you did, AND, if the service guy came out to your house and DID NOT call Hitachi from your house, he had or has no clue as to what he is talking about so you get the old "must be a bad chip" answer.
It's like the old lady with her first computer who finds that her cursor isn't moving. Takes it in and the tech says "Must be a bad mother board and installation. We will swap out the mother board and reformat your hard drive. That ought to fix the problem." Is it possible that was the problem? Yes. Likely? No.
I guess my question would be, did the tech tell you specifically which chip, had the problem? Please pardon my skepticism, but, if you have seen my previous posts (http://www.avsforum.com/avs-vb/showt...17#post3397417
), you will note that I had a similar problem which I was certain beyond a shadow of a doubt that I had a major hardware problem. Sears tech came out, (no, he didn't have a clue either but admitted that) called Hitachi, and in less than 30 min. I was good as new (still am so far). If your service tech. did perform his due diligence, and did call Hitachi, then, again, please pardon me.