Originally Posted by yellowbird33
I originally purchased the KDS50XBR1($3500) almost 6 years ago.Six months in the OB went and had it replaced.Two weeks later the same problem developed and I had the set replaced.By this time they no longer made the KDS50XBR1 and replaced it with the KDS60XBR2. I bought the extended warranty ($500 for 5 years).Of course now the set is developing the same problems as its predecessor. I was just wondering if I had any options with Sony at this point since I have gone through two televisions and $4000 in just less than six years and they obviously are plagued with the same problems.
Suggest you read through this thread which explains what Sony has done over time to "accommodate" folks with this exact issue. Their "accommodations" have changed over the past several years. What it comes down this time is that Sony will basically offer you about 40-50% off non-sale retailer pricing (not MSRP) for a new Sony TV. They start with their bottom-of-the line models (not the XBR's which was top-on-the line we had with our KDS's). You can then ask them to price other models fort you if you want to consider other Sony models. Interestingly, almost all the other models I asked for pricing on were not available in this "accommodation" program, which to me says they're cleaning out their bottom-of-the barrel models at our expense.
Interestingly, many of their new TV's have other issues, including top-of-the-line models (read other threads here on avsforum).
Personally, I consider Sony a non-premium brand now. We can get crappy quality from other manufacturers at much lest cost than Sony tries to command today. Suggest you consider other brands such as Sharp, LG, Samsung and Panasonic. You may find an attractive replacement for these worthless KDS's, and perhaps even a TV that will last more than 5-7 years...that's what I did, and also got the satisfaction on making sure Sony had one less sale. Sure, they'll sell that one TV to others, but if we all make it harder for Sony to sell their garbage product, eventually they will correct their deficient quality control, or go out of business. Personally, I hope it is the latter. I decided not to give them one cent more of my hard earned money. In fact, I spent the same for a replacement TV that well exceeded an equivalently prices Sony, but had a much better picture (subjective, of course), and many more features, and for which 3D actually looked good (Sony's 3D sucks and is rated very low by most 3D reviews, across the Sony product line).
A good place to start with Sony, if you're interested in a replacement, is the "I Have A Defective Sony TV" page on Facebook. Good luck with whatever you decide!