Originally Posted by Satman858
Why did the serviceman recalibrate you set after changing your LE?
A serviceman will be coming on Weds. to change my LE, so I need to know what I should do.
Should I ask him about a recalibration, after changing the LE?
Please let me know as soon as possible if you could as he comes Weds. morning.
My set was calibrated 2 months earlier and so I asked the tech to preserve the settings. As I understand it, that choice would have worked out great if the original light tunnel assembly had been replaced instead of the entire LE. So I wound up with some settings that were more suited to the former as opposed to the latter.
Fortunately my calibration was done by Eliab and he has offered a redo for a fraction of what a scratch calibration would cost.
There are three things I would recommend that you do on Wednesday:
1. Ask over and over if the repair procedure is an "upgrade" to the original design to avoid a reoccurrence. If he/she does not know, ask them to call someone who does!
2. BEFORE, you let the tech leave, check a variety of inputs, resolutions, and types of scenes to verify that the colors etc. are accurate. Faces were burnt orange and had rings and grey shadows on dimly lit scenes after my replacement.
3. POST your results. The knowledge that we have in common as consumers is our best weapon against the manufacturers who previously relied on our ignorance to keep the upper hand!
(if your LE is replaced, then get BOTH part numbers)
and remember that while the LE shadow problem is unfortunate and an inconvenience at best, we theoretically wind up with an improved MAJOR component in our sets AND a new bulb to boot-good luck.