Originally Posted by SAEhlers
Here is another customer with an HLR5668W Shadow on the left side. Just started last week - 1" wide. TV is 3 mos past the 1yr warranty mark.
I do have a 3 yr ext warranty which also came with a 2 bulb replacement warranty (within 3 yr period).
I was going to wait awhile to call in for service, but after reviewing this forum it will be called in this week. Don't see any reason to wait.
Great pictures by WANGER. I do agree with Wanger that since this is going to be an on-going unique problem, that Samsung should rectify this......out of warrantee or not.
One of the reasons and to me its HUGE
....I've been promoting the Samsung 1080P DLP's to many people and so far 5 people have purchased. This kind of thing certainly will affect my reputation as I promote other products to friends and relatives which I have always done over the years. When I get excited about certain stuff, like many of you, I promote it.
I'll keep you posted on the repair. We live in southwest FL.
Funny that you say that, as I just got off the phone with a lady from Samsung. She told me I had a 1yr. warranty on both parts and labor on my Samsung HL-S6187W. Thank God I am a TV junky, as I put so many hours on mine that I made that shadow problem come to the surface after only 6 months.
I have read in a few forums that some people have reported that it had happen to them again after being serviced. So I guess it will be a cross your fingers and pray it don't happen again. Unless we can ban together, force Samsung to create a recall, and permanmently fix this widespread shadow problem. The lady at Samsung told me because I live more then 20 miles from one of their authorized service centers (I live 38 miles away) I will have to wait 7-14 days before the will call me and set up a service appointment. Figures, huh!
I told her the whole screen might be covered by that time.
wanger, I happened to bring my dit. camera with me when I evacuated for Katrina, but I left the PC downloading cord for the camera at home. The 14 ft. of saltwater that stayed in my house for more then 3 weeks, made it become useless just like just about everything else left behind.
I will get in the net tonight, and try to find a knew cord for it, and get my pictures posted as soon as it comes in.