Thanks for the words of encouragement, guys.
Yep, the tech had no objection to the bad optical block claim. When he walked in, a 4x3 program was on and he saw the pillar boxes weren't black right away. He switched it to an unused Video input, then entered "Picture purple all over" in the comments on his service ticket.
I believe the labor charge is something like $212. He called Sony to verify they would be picking up the tab and sending him the "light engine."
As immediately obvious as it was to him, I have to wonder how much sooner I could have gotten this first repair done. I would be in a much better position now, and a lot less stressed, had I noticed sooner.
There's a poor 50A2000 owner, new to the I Have a Defective Sony TV
Facebook page, that just discovered the problem. Like me, this is his first repair. He asked how long the process takes, from request to OB swap, because he's nervous about the impending deadline and has to go out of town at the end of the month.
He was told by the Sony Listens team that he'd need two tech visits...just like me. Maybe there's a new trend starting where they're insisting on separate verification visits? It seems like a huge waste of time to me. But, like I said, time is on Sony's side...not ours.
I sincerely hope that Steve is right and they will continue to offer replacements after 12/31/10. I suspect I've got at least a 50% chance that my replaced block will last that long. It is good to know the XBR1 owners are still being treated fairly. Is Sony catering to them because they bought a premium line, though? I guess we'll find out next year.
It's scary now when you look back at old posts, like this, and realize how naive we all were:
Originally Posted by EricM407 (01-28-07, 09:58 PM)
I'm curious about what was reworked. Mine's from September.
[michael804 replies] Well, to my knowledge, sony has not released info on modifications to the XBR1.
Many techs can speculate, but the xxa2000, as well as the XBR2, has had very few reported cases of OB failure, according to my research.
Sony is not going to leave itself wide open to lawsuits, by saying exactly what's new & improved, and they certainly aren't going to recycle defective LE/OBs.