OK, I have read through a great number of these posts on the HLTXX87/89 and I have seen some issues, but did not see the issues I am having and wanted to see if any one else has had this....
I ordered this TV about a month and a half ago and got it a week ago due to back order. I plugged it in after allowing it 5 hours to come to room temp and hooked it up.
I ran the digital cable into the coax input and watched a little TV. The next day I removed that and put my digital cable box in place, hooked up the DVD player, etc.
Well the cable "source" is still shown as an option, and cannot be romoved.
And, about the second day, the TV started turning itself on and switching from AV1 to th coax input, and then start changeing channels. The remote will not control it after that. I have to push the power off on the front of the unit, and then back on. If I hold the power button on the remote for like 5 seconds it will turn it off (or on), but that is all. no other functions on the remote work, nor do the buttons on the side of the TV.
After resetting via the power button on the front, it seems to work ok.
Until today. Now it is locked on cable input and nothing will fix it. I have unplugged it for 30 seconds, I have reset the remote. I have turned it off and on, and nothing. (and have to hold the power button for several seconds to get it to respond)
I have only had it a week.
I called Samsung and they were going to send a tech out, but then suggested getting a replacement unit from the retailer I bought it (B and H photo)
B and H wants to pick this one up, get it returned to them and THEN ship me a new one. So about 2 weeks turn around.
I am tempted to just return it completely and go get something locally. A local retailer really likes Mitsu and is pushing me on those. (a 57" 57833 or a 65" 65733)
I got this TV due to good things I had heard about it and the LED technology. But I am starting to get concerned.
The box it came in had one end slightly damaged, but the TV and inner packaging was all fine. The box might have been hit or dropped, but the TV looked 100% OK.
I am also at 10,600 ft in elevation, but the LED does not have a high altitude setting. The local retailer thinks that it is an altitude issue, but he has not been very pro Samsung (excpet the Blu-ray player)
Thoughts? Get a replacement? Get a Mitsu?