Originally Posted by apk8
Good morning all - two reasons for posting today.
First, a big thank you to everone who has posted before in this forum for the invaluable instruction and information concerning the white dot issue and DLP chip. Last evening, I succesfully installed a new chip with the desired results of no more white or black dots.
I had purchased my Toshiba 65HM167 a few months ago used for $375 and the dots started appearing within a couple of weeks. The TV had been sitting idle for almost two years prior to my purchase. I was surprised that there was a lot less dust than I expected on and around the light engine when I opened it up.
I have a question about the bulb. The TV has been turned on 388 times with just 1,100 hours of use so far. I know the bulb will eventually blow at some point and I'd like to have a spare ready to go when it does. After reading this thread, I see that avoiding non OEM bulbs is important. My concern comes from reading recent cistomer feedback on the Toshiba website. Many people, if not most, are stating they are seeing their replacement bulbs going quite often within 60-90 days from purchase. There is no way to tell if these folks purchased from Toshiba or went the cheaper route and are now venting because the bulbs do not last.
Has anyone purchased their replacement bulb directly from Toshiba and then had it last only a short period of time before blowing? If that is the case, what is the advantage of paying more?
Thanks for your time!
I purchased a lamp warranty when I got my set. The 1st lamp blew at 13 months and the warranty company provided me with a
Toshiba branded replacement, which worked well for another year before blowing.
The 2nd warranty replacement was a non Toshiba branded lamp. It worked initially, but started to have problems igniting after a month or so. Got progressively worse, so I asked the warranty company for a replacement. Long story shortened, they continued to send me about 6 replacement lamps - all non Toshiba - that all developed the same start-up problems.
The warranty company finally suggested I get a lamp from Toshiba and they would pay for it. I did and it worked perfectly - and is still working 2 years later. Not one startup issue, or other complaint.
The advantage of the extra price of a Toshiba lamp in these sets is that you get a 6 month warranty on the lamp itself. I purchased the lamp with a credit card that doubles manufacturer's warranties, so I ended up with a full year of protection.
Probably the biggest advantage I found was that the Toshiba lamp let me enjoy the set, not worry about what was going to happen every time I hit the power button.
My experience with the lamps on these sets is that Toshiba branded lamps represent both higher cost and higher value.
I bought my Toshiba lamp directly from Toshiba to help ensure that I wasn't getting old stock that somebody had on hand.