Is my TV dying? - AVS Forum
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post #1 of 7 Old 07-29-2007, 08:02 AM - Thread Starter
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Hello friends!

I have a Sony KDF55WF655 LCD rear projection TV. Its about 2 years old and I have about 5000 hours of viewing on it.

Lately the colors near the bottom of the screen are very blue. Almost a band of blue color across the bottom. This extends higher in the middle of the TV but not as blue as near the bottom.

I am hoping this is just the bulb going, but I expected the TV to go faint or not work at all if the bulb goes. I don't want to spend money on a new bulb if it won't fix this.

Has anybody seen anything like this before? Is it my bulb or is the TV dying?

I appreciate the help.

Thanks
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post #2 of 7 Old 07-29-2007, 09:03 AM
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This type of TV does not die. You may have to replace the light engine (it doesn't sound like the bulb), but it certainly can be fixed. Did you buy an extended warranty?
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post #3 of 7 Old 07-29-2007, 04:33 PM - Thread Starter
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Thanks for the reply.

I do not have an extended warranty. What would it cost me (ballpark) to replace the light engine? It sounds like this is not something I can do myself and will have to call out a tech?

Thanks.
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post #4 of 7 Old 07-29-2007, 05:01 PM
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If you mean the KDFWE955, Sony has extended their warranty for this problem. You will need a new optical block. Go to SonyStyle.com, customer support and type in the model of your TV. They discuss the problem in Knowledge Article C531114. I tried to give you a link, but it wouldn't work. Good luck and let us know how things turn out.

Mel
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post #5 of 7 Old 07-30-2007, 07:08 PM - Thread Starter
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Thank you Melanotheron!!

I checked on the sony web site and yes, this is the "blue dot" problem and Sony will repair my model. This is fantastic news as I was really worried I will have to spend some serious dollars to fix it.

Thanks again, I will be calling Sony in the morning.
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post #6 of 7 Old 07-31-2007, 04:45 AM
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You're welcome. This is why the AVS forum is so great. Glad to help. Good luck with Sony getting your TV fixed!

Mel
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post #7 of 7 Old 07-31-2007, 06:49 PM
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yep the optical block or as the tech that came ot to my house today said the light engine.

My GWIII is doing the EXACT same thing, sony tech said it could not be doing that because mine is a GWIII and they have another problem (etch a sketch not blue line and haze)LOL.

My question is: Is the light engine and the optical block the same thing? if not I need to let them know$$$$$!!!

for the tech to repair it, it's gonna be $2221.26 this is for what he said is" the light engine" (it's under an extended warranty THANK GOD) I'm trying to see if they will just trade it out for a newer model (in the end it's cheaper)
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