I'm not at home so I don't know the exact model, but it's a 32" widescreen Trinitron. I'll update with the model number when I get home, and I can even post pictures. Anyway, I've noticed that the image is being cut off on the left side, I've only tried composite in the front and RGB via SCART in the back, and cutoff occurs on both. It's not a problem with the AR setting, I've already tried that. Can this be fixed with the service menu, or should I try a factory reset first?