sorry bro didnt mean to sound rude but i know there are people in here that are knowledgeble about these things if you google that model number you wil see that drc HDTV MODEL supposedly only available in latin america .the problem is it looks like its in ZOOM MODE. the more research i do the more it looks liike a service menu configuration problem.i didnt mean to take my frustration out on anybody in particular......ok its another day ....is their a sony tech in here somewhere that can maybe advise me what is my best options for these disturbing symptoms.ZOOMED pixelated,in widescreen mode the black bar on top of the screen is bowed with a significant bulge in the upper middle line.today i will recieve a TASCAM PRO DVD PLAYER i can play with the aspect ratios at will. but am 99 percent sure its not that ,,,i think i need a sony calibration tech or some sort of reference for symptoms and fixes for specific problems *like the bowing( the more i investigate the more complicated the service menu seems..! they gave me a two month warranty on my tele repair ...the problem is it weighs like 240lbs and i dont have a truck or barge or forklift!!once again didnt mean to be rude .im just feeling a little technologically challenged!