thanks for the reply ..hopefully someone who has worked on this type of sony will indeed chime in ,,i would greatly appreciate it! last night i went into the service menú to see if i could address the problema. first the self diagnostics showed all Green zeroes meaning no problems reported. when the service menú comes up on top of the screen it says in Green script FULL bElow that it says WSL 255 AT THE BOTTOM OF THE SCREEN A SERIES OF O AND 1. it doesnt show the columns on the left to see WHAT TO ADJUST! if someone could please help me find a way to reset the size so i can see what to do!! thank you very much for any help anyone can give!