BACKGROUND: I purchased my Sony KD-34XBR970 34” FD Trinitron® WEGA® XBR® HDTV (a CRT based model) on 11/14/06. As this was my first HDTV, I was literally amazed by the picture quality and the color.
PROBLEM: Fast forward eight years later to February, 2014. The picture quality deteriorated. Color flares were evident for plum-purple, lime green and lemon yellow. I called a HDTV Repair Service and, from my description of the problem, they said it sounded as if the picture tube was failing.
ATTEMPTS TO RESOLVE THE PROBLEM: I tried to trouble-shoot the problem by what I read in the Sony Owners Manual and information from Sony’s website.
I disconnected the HDTV from the electrical outlet for 30 minutes. I removed stereo speakers from the room where the HDTV is located. I restored the HDTV Factory Settings from instructions in the manual. I restored the HDTV Picture Settings from instructions in the manual. I changed the HDTV Picture Settings to see if this would make a difference. I searched the Internet for solutions. I changed the HDTV from 480i to 480p to 720p to 1080i. None of what I tried corrected the color flare and picture quality problem. I also called SONY and they had no suggestions on how to correct the problem.
THE MIRACLE HAPPENS: In late May of 2014, after I ordered a new HDTV, I turned on my Sony KD-34XBR970 34” FD Trinitron® WEGA® XBR® HDTV. The COLOR FLARE problem was gone. The PICTURE QUALITY was sharp and clear like the day the HDTV first arrived. What happened? If the picture tube was going bad I don’t understand how, all of a sudden, the HDTV problems disappeared.
I’ve subscribed to DISH Network from the day I purchased this HDTV. It was almost as if DISH Network had flipped a switch and now the color flare and picture quality problems were gone. But I don’t understand how DISH Network could have caused the color flare problem. DISH Network may have had a role in the picture quality but I don’t know.
Has anyone else had this problem? I’d appreciate knowing what you think caused the color flare and picture quality problem.
Thanks in advance for your replies.
Jim
BACKGROUND: I purchased my Sony KD-34XBR970 34” FD Trinitron® WEGA® XBR® HDTV (a CRT based model) on 11/14/06. As this was my first HDTV, I was literally amazed by the picture quality and the color.
PROBLEM: Fast forward eight years later to February, 2014. The picture quality deteriorated. Color flares were evident for plum-purple, lime green and lemon yellow. I called a HDTV Repair Service and, from my description of the problem, they said it sounded as if the picture tube was failing.
ATTEMPTS TO RESOLVE THE PROBLEM: I tried to trouble-shoot the problem by what I read in the Sony Owners Manual and information from Sony’s website.
I disconnected the HDTV from the electrical outlet for 30 minutes. I removed stereo speakers from the room where the HDTV is located. I restored the HDTV Factory Settings from instructions in the manual. I restored the HDTV Picture Settings from instructions in the manual. I changed the HDTV Picture Settings to see if this would make a difference. I searched the Internet for solutions. I changed the HDTV from 480i to 480p to 720p to 1080i. None of what I tried corrected the color flare and picture quality problem. I also called SONY and they had no suggestions on how to correct the problem.
THE MIRACLE HAPPENS: In late May of 2014, after I ordered a new HDTV, I turned on my Sony KD-34XBR970 34” FD Trinitron® WEGA® XBR® HDTV. The COLOR FLARE problem was gone. The PICTURE QUALITY was sharp and clear like the day the HDTV first arrived. What happened? If the picture tube was going bad I don’t understand how, all of a sudden, the HDTV problems disappeared.
I’ve subscribed to DISH Network from the day I purchased this HDTV. It was almost as if DISH Network had flipped a switch and now the color flare and picture quality problems were gone. But I don’t understand how DISH Network could have caused the color flare problem. DISH Network may have had a role in the picture quality but I don’t know.
Has anyone else had this problem? I’d appreciate knowing what you think caused the color flare and picture quality problem.
Thanks in advance for your replies.
Jim