AVS Forum Special Member
Join Date: May 2000
Location: Walnut, CA, USA
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Well, after almost 3 years on my floor-model F38310 from CC, I am now having problems.
One day everything was perfect, the next I could barely read text on menus. The program guide from my Dish receiver is really tough to read. The difference is about similar to the difference between a good-quality DVD and a poor quality VHS tape.
I played with all of the video settings after it happened, and lowering the brightness brings some clarity back to text -- at the expense of shadow detail in dark program material. The effect is not tied to any particular input -- component, s-video, and built-in OTA are all similar.
My 3-yr extended CC warranty expires in a month. So I need to call for in-home service (which will cost me a day's wages to sit home and wait around) but I am concerned about how long it might take to fix and renewing the extended warranty. I don't want to put out more money for renewal if the set can't be fixed -- but reading others' experiences, I might not know if it can be fixed until after the option to renew has run out. Especially if the tech jerks me around saying it "looks fine" to him.
Thoughts, anyone ?
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