I've had a 960 for about four years. Been lurking here for all that time, and managed to fix a 40XBR800 thanks to the info here. Dragged the 960 with me from Arizona to California and don't think I'll ever get rid of it.
Anyone know if CRT calibrators are still around? I've spent many hours tweaking and taking notes on the service menu options, but I just can't get the geometry on point or the overscan when I try to reach something close to what a 1:1 pixel map would be. It hasn't bothered me until recently when I hooked up a PS4 Pro to it. Blu-Rays, DVDs, Laserdiscs, etc. still look fantastic, but either my TV is at its limit and new games are far too detailed to expect much clarity in the small text or the settings are way off. I'm thinking of either going the calibration route if that's still a thing or just grabbing a 9G Kuro and delegating the CRT to LD and old game duty. The anti-glare coating is pretty far gone too, but it's not noticeable at night at least.