it's obvious people here are not inclined to believe you. if you have an incident # or case # from your sony style email - post it here. then one of us can call sony and say that they got this email, with this case #. (i'd be happy to make that call, but it would probably be better if it was someone like greenland or someone who flat-out doesn't believe you.)
so, give us the case/incident number, so we can call sony and find out what's what. if you don't have that number, then you're not to be believed.