My room mate bought this last fall (Aug / Sep) from Circuit City - we noticed almost immediately that some material seemed to be cut off at the sides. I just found this topic and went through the setup menu to try to get more viewing area. It seems that the reason they had it zoomed in so much (vamp 46, vshift 27, hamp 20, hshift 27) is to cover up significant distortion problems (surprise).
I've still got a few problems with it - first, with hamp 0, I cannot get the right of the picture to touch the right of the screen. With hamp at 0 I also get very bad distortion on the right side of the screen. In order to correct the distortion I am forced to increase hshift to 15 or so (their 27 gets it almost straight). At this point even with hamp 0, the left side of the picture is off the screen, and it only gets worse when I increase hamp to get the right side to touch. Decreasing hshift makes the right side horribly distorted. Vertical is fine, I don't know why they had it so huge, as I can get a perfect picture in that direction. Obviously people have problems with this screen, but this seems particularly bad. We loose probably 2 inches of screen on the left and one inch on the right (to shift the really distorted part off the screen).
This distortion is still noticeable, especially when there is any text or fine lines towards the right side of the screen. The image also does not look centered. This is not ideal as my roommate just bought a xbox 360, and it's a glaring problem to me (then again, I'm pretty anal about things like this). He did ask me why the subtitles in his movie were blurred and off the screen when he was watching a movie though, so this is pretty bad.
One thing to point out, I've just been tuning this with an hdmi connection from my cable box, so I don't know if I have the right amount of screen viewable or if I should change settings to decrease distortion (but also viewing angle). I read a lot about this when I was tuning it a couple of weeks ago, but I don't remember - has anyone successfully gotten the full image, distortion free from this tv? And should I try to get ahold of one of the true calibration sources?
It seems like the image should at least be able to reach the right side at roughly the same time as it reaches the left unless there is a serious problem with the electron gun. We don't have it near any other major electronics which could deflect it that much. Is it possible that it's just the orientation in the room causing this? I don't remember what the warranty is, but I'm moving out in a few days and would like to help him / be able to tell him to get it serviced before I take off.
Thanks, and sorry if this was posted here somewhere, I've read it, but read so much I could have forgotten some.