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post #8701 of 8718 Old 06-20-2014, 09:16 AM
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Originally Posted by rakstr View Post
Just trying to understand, that's all. I haven't seen many reviews so I need to dig in to see what the trend is. Longevity? Color correctness? Uniformity?, ... I'm always curious when things range 3-4X in price!!!!!
The number one complaint is brightness, number two is longevity.

I should add for your information, from elsewhere on the internet:

Who Makes Projector Lamps?

High quality projector lamps that meet industry standards are only made by a few projector lamp manufacturers in the world. Manufacturing projector lamps is an incredibly expensive and challenging technological process that only a few companies are able to meet.

The major manufacturers in the projector lamp industry are -

Philips - The pioneer of the projector lamp world. In 1995 they began researching and developing the first metal halide lamps. They eventually developed a mercury vapor projector lamp, which they called a UHP lamp or ultra-high pressure mercury vapor. The new development made it possible for projection systems to emit a brightness never before seen, and made digital projectors possible. Philips remains a dominant force in the projector lamp industry, and some estimates indicate Philips has more than 70% control over the projector lamp manufacturing and sales market today worldwide.

Ushio - Founded in Japan, but now with offices around the world, Ushio manufactures hundreds of different industrial lights, lamps and bulbs. The company started in1964 as an industrial light manufacturer. Ushio manufactures projector lamps for Sony, Sanyo, BenQ, and many other companies. Estimates indicate they have a 10% share in the projector lamp market.

Osram - Osram started in Germany. The company specializes in producing the ARC tube in mercury vapor lamps and metal halide lamps. Osram claims to be the second largest lighting manufacturer in the world, with about a 7% market share.

The Others - There’s a handful of projector lamp manufacturers in Taiwan, Japan, and China. The most notable is Matsushita, which is a subsidiary of Epson and manufacturers all of Epson's lamps. Most smaller manufacturers of projector lamps don’t produce high quality lamps and aren’t commonly found in new projectors.

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Last edited by Mr.G; 06-20-2014 at 09:21 AM.
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post #8702 of 8718 Old 06-20-2014, 09:31 AM
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BTW, my Dad did 40+ years for GE Lamp Division, Nela Park, Cleveland Ohio He made the machines that made the lamps!

THANKS for the info, and that's NOT sarcastic!!!!!

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Originally Posted by Mr.G View Post
The number one complaint is brightness, number two is longevity.

I should add for your information, from elsewhere on the internet:

Who Makes Projector Lamps?

High quality projector lamps that meet industry standards are only made by a few projector lamp manufacturers in the world. Manufacturing projector lamps is an incredibly expensive and challenging technological process that only a few companies are able to meet.

The major manufacturers in the projector lamp industry are -

Philips - The pioneer of the projector lamp world. In 1995 they began researching and developing the first metal halide lamps. They eventually developed a mercury vapor projector lamp, which they called a UHP lamp or ultra-high pressure mercury vapor. The new development made it possible for projection systems to emit a brightness never before seen, and made digital projectors possible. Philips remains a dominant force in the projector lamp industry, and some estimates indicate Philips has more than 70% control over the projector lamp manufacturing and sales market today worldwide.

Ushio - Founded in Japan, but now with offices around the world, Ushio manufactures hundreds of different industrial lights, lamps and bulbs. The company started in1964 as an industrial light manufacturer. Ushio manufactures projector lamps for Sony, Sanyo, BenQ, and many other companies. Estimates indicate they have a 10% share in the projector lamp market.

Osram - Osram started in Germany. The company specializes in producing the ARC tube in mercury vapor lamps and metal halide lamps. Osram claims to be the second largest lighting manufacturer in the world, with about a 7% market share.

The Others - There’s a handful of projector lamp manufacturers in Taiwan, Japan, and China. The most notable is Matsushita, which is a subsidiary of Epson and manufacturers all of Epson's lamps. Most smaller manufacturers of projector lamps don’t produce high quality lamps and aren’t commonly found in new projectors.
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post #8703 of 8718 Old 06-20-2014, 02:01 PM
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Where have people been getting replacement lamps lately with good results? I ordered one of the off brands of amazon a while back and it's been flickering quite a bit lately so I know it's close to the end now...

Edit, went and looked and I ordered this one last June 11th http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1
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post #8704 of 8718 Old 06-21-2014, 06:30 AM
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Quote:
Originally Posted by mach250 View Post
Where have people been getting replacement lamps lately with good results? I ordered one of the off brands of amazon a while back and it's been flickering quite a bit lately so I know it's close to the end now...

Edit, went and looked and I ordered this one last June 11th http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1
If you are talking about an OEM lamp, then Provantage. A company I (and others) have dealt with and highly recommend.

http://www.provantage.com/epson-v13h010l49~BDYM905T.htm

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post #8705 of 8718 Old 06-21-2014, 08:28 AM
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first replacement coming

So after a year and a half of projection bliss, my 8350 bit the dust the other night, unexpectedly. The day before it made a rapid "clicking" noise during startup, twice, and then yesterday I attempted to record the sound on my phone but I instead was greeted by a halting "grind", two blinking lights, and a very loud fan noise. I believe it's the auto-iris. Its funny because I don't remember having it on, but oh well.

Epson was very prompt on the phone, I swear it was a five minute call and I have a refurbished replacement heading my way. I have my fingers crossed that this one will be as near perfect as my first - I had a slight convergence issue but other than that, it was perfect.

I was wondering, and it's probably been asked - would they make a fuss if I pop out the old lamp and keep it as a spare before sending back the defunct unit? As I'm sure its an auto iris problem, I'm sure the old lamp should still be fine.

Also, now I've only got 6 months left in the the 2 year warranty - should anything like this happen again afterwards, has anyone had success getting extended support via their credit card coverage?
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post #8706 of 8718 Old 06-21-2014, 06:57 PM
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OEM bulb on my 8350 died today after only about 10 months and 1050 hours (it's used as my main TV). The original bulb that came with it lasted around 2400 hours and over 2 years. Really feel let down by this, seems more like the performance I should expect out of a cheap knock off not an expensive OEM.

Has anyone been able to successfully get Epson to replace a lamp like this outside of the 90 day warranty period? I'm curious if it's worth my time to call support and plead my case on the short life span, or if they're just going to tell me to go pound sand.

I've also been thinking about getting a replacement projector anyway, a refurb 5020 from VA. Do those bulbs tend to be a little more robust? Browsing through this thread, people seem to have a lot of Epson bulbs blowing early. Most everyone seemed to have good luck getting them replaced, however those projectors were still under warranty themselves. My 8350 is about 4 years old now.
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post #8707 of 8718 Old 06-22-2014, 04:58 PM
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Quote:
Originally Posted by pkriengsiri View Post
OEM bulb on my 8350 died today after only about 10 months and 1050 hours (it's used as my main TV). The original bulb that came with it lasted around 2400 hours and over 2 years. Really feel let down by this, seems more like the performance I should expect out of a cheap knock off not an expensive OEM.

Has anyone been able to successfully get Epson to replace a lamp like this outside of the 90 day warranty period? I'm curious if it's worth my time to call support and plead my case on the short life span, or if they're just going to tell me to go pound sand.

I've also been thinking about getting a replacement projector anyway, a refurb 5020 from VA. Do those bulbs tend to be a little more robust? Browsing through this thread, people seem to have a lot of Epson bulbs blowing early. Most everyone seemed to have good luck getting them replaced, however those projectors were still under warranty themselves. My 8350 is about 4 years old now.
bulbs are always a crapshoot. they can last 2000 hours, 1000 hours or 5,000 hours and that's off of the same "batch"
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post #8708 of 8718 Old 06-23-2014, 09:28 AM
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This is precisely why I'm considering the "after market" bulbs at one quarter the price! There are only so many places that actually make the lamp although I'll admit I haven't research that recently. I do know I've replaced more of my "10 year" CFLs in the past 3 years than I EVER remember replacing my incandescent bulbs (yes I know this has nothing directly to do with the conversation!!!!!!)
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bulbs are always a crapshoot. they can last 2000 hours, 1000 hours or 5,000 hours and that's off of the same "batch"
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post #8709 of 8718 Old 06-23-2014, 03:03 PM
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Originally Posted by a1usedcomp View Post
are you saying the 8350 should be noise free at ft ?
In my experience the auto-iris makes a sort of low level rattling sound when it is working. I sit only about 3 feet below the projector, and with a movie running I hardly notice it.

I've seen the light... and its "White 255"!! (or is it 235?)
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post #8710 of 8718 Old 06-25-2014, 04:28 PM
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Hello, I searched around and couldn't find anything. Does the Epson 8350 have a service manual? I want to fix my projector but didn't want to proceed until I read up a little. Thanks!
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post #8711 of 8718 Old 06-25-2014, 11:34 PM
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Deep color mode ps4

Been having a strange issue while using my ps4 with the epson 8350.
At first I thought it was my ps4 so I sent it in to be warrantied, got a new one back and it's doing the same thing so I'm afraid it's the projector.

Has anyone else had an issue where the screen goes black for a second and comes back with multicolored snow? It's the strangest effect, looks just like old tv no signal snow but with color in the mix, sometimes it will appear as a small box multicolored square, It only does this with the ps4 While my ps4 was shipped off I had my computer connected for two weeks straight and never had the issue reoccur.

I may have it tracked down to a deep color option in the ps4, so far with it off I have not had a problem but haven't had a chance to test it extensively.

Any opinions on what might be going on?


EDIT: just wanted to add that the issue is intermittent for about 5-15 seconds then picture comes back fine.

Last edited by Defiantfrogs; 06-26-2014 at 12:35 AM.
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post #8712 of 8718 Old 06-29-2014, 07:24 AM
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Originally Posted by Defiantfrogs View Post
Been having a strange issue while using my ps4 with the epson 8350.
At first I thought it was my ps4 so I sent it in to be warrantied, got a new one back and it's doing the same thing so I'm afraid it's the projector.

Has anyone else had an issue where the screen goes black for a second and comes back with multicolored snow? It's the strangest effect, looks just like old tv no signal snow but with color in the mix, sometimes it will appear as a small box multicolored square, It only does this with the ps4 While my ps4 was shipped off I had my computer connected for two weeks straight and never had the issue reoccur.

I may have it tracked down to a deep color option in the ps4, so far with it off I have not had a problem but haven't had a chance to test it extensively.

Any opinions on what might be going on?


EDIT: just wanted to add that the issue is intermittent for about 5-15 seconds then picture comes back fine.
It's most likely your HDMI cable. With Deep Color turned off you have decreased the amount of data that has to be transmitted. Nothing really uses Deep Color at this time so having it off is not harming anything. Another test is to turn Deep Color back on but decrease resolution from 1080p to 720p. If it works this way (with less data being transmitted) it's again telling you that the HDMI is operating right at the edge. Replace the cable if it becomes an issue again.

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post #8713 of 8718 Old 06-29-2014, 01:07 PM
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Originally Posted by Defiantfrogs View Post
Been having a strange issue while using my ps4 with the epson 8350.
At first I thought it was my ps4 so I sent it in to be warrantied, got a new one back and it's doing the same thing so I'm afraid it's the projector.

Has anyone else had an issue where the screen goes black for a second and comes back with multicolored snow? It's the strangest effect, looks just like old tv no signal snow but with color in the mix, sometimes it will appear as a small box multicolored square, It only does this with the ps4 While my ps4 was shipped off I had my computer connected for two weeks straight and never had the issue reoccur.

I may have it tracked down to a deep color option in the ps4, so far with it off I have not had a problem but haven't had a chance to test it extensively.

Any opinions on what might be going on?


EDIT: just wanted to add that the issue is intermittent for about 5-15 seconds then picture comes back fine.

I get the same issue, but only when playing BF4 and only when I have to be a class (assault, engineer, etc). It sucks because you can't change your class, spawn on a teammate, etc.

I'll try changing out the HDMI cable that goes to my projector, as well as switching the deep color OFF to see if it helps.
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post #8714 of 8718 Old 07-05-2014, 04:03 PM
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Originally Posted by xccxxx View Post
So after developing the dreaded Green Dust Blob problem on my EH-TW 3200, I decided to open it up to try and clean it myself. I believe the Epson 8350 is the same projector (just the U.S version of the 3200), so this should work for that also. I managed to get rid of all the dust with this method, so thought I would post this up for others if they want to try it also. It was actually really easy, and I'm happy to have avoided the hassle of having to go the replaced/exchanged route with Epson. All you need is a can of compressed air, a phillips head screwdriver and 20 or so minutes. Obviously, do this at your own risk, I'm not responsible if your projector blows up etc...
I just had the exact same issue and this fixed it. Thanks for taking the time to post this solution!
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post #8715 of 8718 Old 07-11-2014, 02:42 PM
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My EPSON 8350 is connected to a HTPC via HDMI and VIDEO is connected to my audio receiver so that I can see the on-screen display and ensure the DD and DTS Bitstreams are coming through the way I hope (my equipment resides in a separate room from the Home Theater).


My problem is that when my wife starts up the home theater the Epson 8350 sees the VIDEO signal first and automatically displays the on-screen display for the audio receiver and it confuses her. I want it to default to HDMI always. Does anyone know if there is a way of doing this?
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post #8716 of 8718 Old 07-13-2014, 10:31 AM
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My Logitech remote has a startup button which I've programmed powering on the PJ and selecting HDMI-1 as well as powering up the AVR and selecting Video-3
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post #8717 of 8718 Old 07-14-2014, 08:56 AM
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** BULB DIMMED then DIED **

I bought my 8350 in Oct 2011, had the auto-iris issue and they sent a refurb unit in July 2012 (supposedly including a new bulb). Well, the image quality in the last few weeks had become horrid - it was NOTICABLY dim and washed out. YES, I'd 'upgraded' from Cinema to Living Room mode months back as Cinema was giving fits where the lumens would be all jumpy (and folks on here said to switch out of ECON mode to correct it). Every time I went back to Cinema mode (to conserve bulb life) it would eventually become jumpy again...

So, I opened a ticket w/Epson Tech Support on Saturday as the illumination seemed to not be up to Epson's 2000 Lumen standard -- and this with fewer than 1,800 hours on their advertised 4,000 hour bulb! They had to await a CS override to do anything and asked me to call back today. Yesterday it wouldn't even light... Power on, one blue light, another (rectangular) blue light flashing for minutes followed by Red light (LED) flashing indicating REPLACE BULB according to the manual. Arghhhh....

Today they are doing me a 1-time courtesy and sending a FREE replacement bulb! I am very pleased! I did ask whether they should be updating their literature given total bulb failure with less than half of the advertised lamp service (hours) -- especially given that the majority of those hours were in Cinema mode, I power my Epson with an APC SmartUPS, true sine-wave AC power, and have it ceiling mounted in a cool, well-ventilated basement theatre room. Point being, the unit has had a very gentle environment yet the bulb has (now) failed (what I'd call) prematurely!

This is not my first PJ, I'd had a Sony VPL10HT in 2002, Sony VPL-AW15 after that, and now the Epson 8350 with its BRIGHT 2,000 lumens and full 1080p LCD image quality! I know how to maintain a PJ.

At this point I'm a very pleased customer -- I hope the bulb arrives quickly (stated FedEx Ground in 5-7 days) and restores the jubilance I've had for this product! Several of my friends have followed suite (after seeing mine) and purchased Epson PJs for their homes!

How many hours are YOU achieving? How's the image quality as it ages? This is the first I've had to stop working... usually they simply dim out at around 2,400 hours - but those were Sonys.

UPDATE: Received the lamp 07/16/14, installed, rehung (ceiling mount), and did a quick focus/centering on the screen -- ALL IS WELL! Specifically, the old lamp died with 1,759 hours of the 4,000 Epson proudly specifies in all their advertising literature. I'm glad they stood behind their product! THANKS Epson :-)

Last edited by Andrew Hornfeck; 07-18-2014 at 08:13 AM. Reason: Update
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post #8718 of 8718 Old 07-17-2014, 10:32 AM
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Originally Posted by Andrew Hornfeck View Post
My Logitech remote has a startup button which I've programmed powering on the PJ and selecting HDMI-1 as well as powering up the AVR and selecting Video-3
Yea, I've sort of stayed away from that because my wife or kids will hit the button once and then expect everything to be turned on immediately. If they move the remote while the macro completes and line of sight is broken then it becomes a problem. I also don't know if the 8350 will accept an input switch almost immediately after it has powered on. I think you might have to even wait like 30 seconds for the splash screen to pass. Again, unless its just you using it I think there is room for error. If there was a way to set a default input in the menu on the projector it would sort of solve this.
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