The official Epson 8700UB thread - Page 97 - AVS | Home Theater Discussions And Reviews
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Old 05-23-2014, 10:06 AM
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Hey guys quick question. (newly blessed 8700ub owner here)

ok is it just me or do i have it on some setting where the refresh rate is heightened? it kinda looks like its doing that 120hz thing that looks awful and distracting during movies (the sped up picture drives me nuts) it's not quite as bad as hdtvs but it doesn't look completely natural either... anyone encountered this, or is this projector even capable of playing at a higher refresh rate?

any help is much appreciated, thanks!
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Old 05-24-2014, 04:39 PM
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Congratulations on your projector purchase. The 8700 is a great projector.

If you're speaking about the "Soap Opera" effect, which creates smooth but unnatural movement, turn off the frame interploation mode, or experiment with the different levels to see if any are to your liking.

If you need any other help with the projector feel free to email me at pmilo454@juno.com

Enjoy!
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Old 05-25-2014, 03:48 PM
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Quote:
Originally Posted by videonut View Post

Congratulations on your projector purchase. The 8700 is a great projector.

If you're speaking about the "Soap Opera" effect, which creates smooth but unnatural movement, turn off the frame interploation mode, or experiment with the different levels to see if any are to your liking.

If you need any other help with the projector feel free to email me at pmilo454@juno.com

Enjoy!

Thank you!!!! That was exactly the fix I needed! Yeah I'm in cinema heaven right now smile.gif will def keep your contact info, thanks again
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Old 05-28-2014, 02:22 PM
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Have they actually fixed the bulb issues? I owned the 8700UB and it was amazing, but I went through 4 bulbs in in the two years I owned it. Getting a maximum of 1,300 hours out of a single bulb. The others failed at 1,000 hours, or less. Epson had great customer service at the time, but has that changed? I have seen several reviews complaining about the customer service recently. I'm tempted to get a refurbished unit, but the bulb issue really is putting me off.
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Old 05-30-2014, 10:26 AM
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I'm in the "do I buy a refurb 8700 or not" boat as well.

On paper, this really seems like the best projector I could afford to replace my old Panasonic AX-200U.

I need the vertical lens shift, so it looks like it's either the 8700U, the 8350 or back to Panasonic for their AR100U.

Should I run from the 8700? From what I'm reading, it looks like the 8350 may not fair much better in terms of bulb (and other) issues.

Thanks!
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Old 05-30-2014, 11:09 AM
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If Epson would still cover the bulb issue like they did back when I owned one, then I would still buy one. You would have 2 years of guaranteed bulb life then. They used to replace the bulbs for the entire two year product warranty, because they knew the bulbs were defective. I'm not sure if Epson still stands behind their product in that way.
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Old 06-10-2014, 11:53 AM
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Hi guys,

My 8700UB makes a mechanical clicky noise during power on and power off. Doesn't seem to affect anything. Anyone know what this is and how to fix. Or if I shouldn't worry?
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Old 06-10-2014, 09:24 PM
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Relays
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Old 06-12-2014, 08:28 AM
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Relays? Any more info?

It's a loud mechanical noise. Out of warrantee. And it's getting time to replace the bulb.
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Old 06-14-2014, 08:33 AM
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Clicking Noise

My 8700, which works flawlessly, made mechanical noise during the start and stop cycles from day one. There are mechanical parts that need to set and reset when turning the unit on or off.
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Old 06-16-2014, 11:40 AM
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Are there loose mechanical parts inside this projector?

I just bought a mfr refurbished 8700UB. My previous projector was HD1000U (DLP), which is pretty good for its colors I like the new projector. One thing which disturbs me is the sound coming from inside, while turning it upside down (for ceiling mount vs table top) as if there are loose hardware within. Is that normal? Can someone please confirm?

Last edited by TropicalMonkey; 06-16-2014 at 04:29 PM.
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Old 06-16-2014, 04:25 PM
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Quote:
Originally Posted by videonut View Post
My 8700, which works flawlessly, made mechanical noise during the start and stop cycles from day one. There are mechanical parts that need to set and reset when turning the unit on or off.
Cool. Sounds like I don't need to worry too much about this.
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Old 06-17-2014, 12:08 PM
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Quote:
Originally Posted by TropicalMonkey View Post
I just bought a mfr refurbished 8700UB. My previous projector was HD1000U (DLP), which is pretty good for its colors I like the new projector. One thing which disturbs me is the sound coming from inside, while turning it upside down (for ceiling mount vs table top) as if there are loose hardware within. Is that normal? Can someone please confirm?
Is it possible that the lens moving around made the sound you are referring to? The Mickey-Mouse lens mechanism is the "weak link" in this projector: it'll shift positions if you so much as breath on it. Other than that, the unit is quite solid.

Best of luck!
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Old 06-23-2014, 10:30 PM
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Quote:
Originally Posted by TropicalMonkey View Post
I just bought a mfr refurbished 8700UB. My previous projector was HD1000U (DLP), which is pretty good for its colors I like the new projector. One thing which disturbs me is the sound coming from inside, while turning it upside down (for ceiling mount vs table top) as if there are loose hardware within. Is that normal? Can someone please confirm?
There is a small metal part in the lamp housing assembly that slides as you invert the unit and makes a clicking sound. If this is what you are hearing it's normal and of no concern.
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Old 06-24-2014, 04:33 AM
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If this projector is fed a 24p signal but 4:4 pulldown is not engaged what is it outputting? I'm curious to know because motion has always appeared very choppy to me when using 4:4 pulldown.
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Old 07-03-2014, 11:35 AM
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Just bought a used 8700ub, everything seems to be working fine.

I have a question about the info tab in the menu. In the info tab, there is a status line. For me, it is displaying "1011 00000000 LF". Is this normal? What does that status mean? Thanks.
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Old 07-11-2014, 08:47 PM
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I have both cable TV and xBox connected by HDMI to my 8700UB. Regardless of the connection, it will intermittently go black and report: “HDMI not supported.” It does this about once a day, and restores when I shut off the projector for a few minutes. Sometimes it will spontaneously restore when I press other buttons.

On advice from Epson, I’ve gotten the shortest possible cables, and bought the highest possible quality cables. But this hasn’t improved the performance. Is there another easy solution other than sending it for repair?
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Old 07-13-2014, 12:54 PM
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Quote:
Originally Posted by chong67 View Post
My 2yr is up on my 8700UB today and I am still on my first blub with 291 hours. I still got the free spare unopened.

Is it the most under use projector?
Nope... I have just 112 hours on mine, and it's 26 months old. When I got it, I didn't realize where my time would evaporate to.
Last use has been only to watch this season of 24.

Welcome to the darkside.....
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Old 10-17-2014, 08:57 AM
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Does anyone have an 8700ub or 9700ub that maybe has something wrong and are willing to sell it really cheap?
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Old 10-17-2014, 09:45 AM
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Originally Posted by Labman2012 View Post
Does anyone have an 8700ub or 9700ub that maybe has something wrong and are willing to sell it really cheap?

I might. Please send me a PM to let me know the details.
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Old 10-30-2014, 01:42 PM
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Hi all,

Just an update on my Epson 8700UB.

The "click" noise went away during power on...not sure how or why. Performs flawlessly now.

My bulb life is 1200 hrs so far and it's still going very strong. This is a landmark breakthrough as usually my bulbs would eat crap 800-1100 hours. There is no sign of dimming. Either a) the newer bulbs from Epson are better or b) turning on "high altitude mode" makes a significant difference in extending bulb life. Even if you aren't living "up high" (I'm at 2900 feet) you may consider turning this mode on as it just cranks the fan up a little to keep things more cool. I don't even hear that the fan is any louder (my room is 19 feet deep however).

I'll let you guys know how many hours the current bulb lasts, but I'm guessing several hundred more hours.

Also, no dust blobs. I'm finally feeling the "quality" of Epson as it appears to be tried and true after nearly 4 years.
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Old 10-30-2014, 03:24 PM
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I'm at about 1,300 hours. No problems so far. I once favored the Theater Black setting. Now I do most of my movies in Living Room mode. The bulb may have begun to dim a little which may explain my change in preferences. I have tried high altitude mode a few times but I found the noise to be distracting.
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Old 11-01-2014, 01:27 PM
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Originally Posted by Sancho101 View Post
I have tried high altitude mode a few times but I found the noise to be distracting.
I'll have to check my hours and edit this with that number. I figure probably 1500 (I just checked, it's at 1704 hours). So far so good on my first bulb and I don't have a replacement with my 8700UB refurb. I've run in Eco mode from the getgo, throwing from 9-10 feet on a very white screen, in a very dark room, so I don't need all that much light. Based on the last few responses I'm thinking I should try altitude mode, reason being that I always use Etymotics ER4S earbuds for sound, so the additional fan noise would probably not be noticed.

This PJ is such a huge improvement on my old Sanyo! That used to require blowing out dust bunnies more than yearly. I haven't done one yet on this Epson. I did spot one dust bunny, but is still just a single one and I only notice it when firing up the PJ, so haven't gotten around to attempting to eliminate it.

Edit: I changed to High Altitude last night, it's noticeably louder, but using my earbuds, that's a non-issue.

Last edited by Muse; 11-02-2014 at 06:37 AM.
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Old 11-03-2014, 06:31 PM
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Well, I spoke to soon. 1182 hours, bulb failed.

Still, better than the pre-1000 I have been getting. I will report back to see how long this one lasts.

I will certainly keep high altitude mode on. Anything that will help.
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Old 12-29-2014, 11:33 AM
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1. I have never take out the filter to clean it. All I did was vacuum the outside of the filter. Is this OK?

2. I have yet to change bulb. Will it get lint inside?
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Old 12-29-2014, 03:27 PM
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Quote:
Originally Posted by FendersRule View Post
Well, I spoke to soon. 1182 hours, bulb failed.

Still, better than the pre-1000 I have been getting. I will report back to see how long this one lasts.

I will certainly keep high altitude mode on. Anything that will help.
I'm at about 1800 hours on the original bulb, which is fine AFAIK. I have no replacement.

I set the PJ to altitude on Nov. 1, 2014, it has been on Eco mode from the beginning. I'm projecting from ~9' in a very dark room, it looks plenty bright to me.

I don't recall cleaning the filter, and I know I have one dust bunny, I only notice it when turning it on. Guess I should look into blast-cleaning it out of there, or whatever you do. I should clean the filter too. I always put the cover on that Visual Apex provided with my refurb.
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Old 01-05-2015, 01:27 PM
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Using the projector last week I noticed the image seemed unusually dim. I tried adjusting the brightness and contrast. I concluded it was the bulb beginning to dim with age. I tried to turn it on the following day and no picture. The red lamp on the unit was flashing. I probably had about 1,400 hours on the bulb. I purchased it used on Craigslist about 2 years ago. It had about 750 hours on it when I got it. I have always used it on high lamp mode.


I called Epson last Friday and I told the Epson rep what was going on and their rep said the lamp had burned out. The person I spoke with goes by the name Alvin. He said it was out of warranty and that they couldn't send me a replacement lamp and that new lamps are $299. I told them that the lamp was rated for 4,000 hours and it didn't even get half of that. He wasn't going to send me a replacement. After a few minutes of polite discussion with him about the problem, I told him I really appreciated his help in trying to help me. I then politely asked if there was another department or person that may be able to make an exception to the "out of warranty" rule. He immediately responded that he would speak to what I believe he said was the "Customer Relations Department?". After a few minutes on hold he came back on the line and said he had good news and that Epson would be shipping me a new lamp at no charge. Sweet! That's good customer service!
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Old 01-14-2015, 07:35 AM
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I love my 8700ub, came off a Sanyo Z2 and it has a lotta hrs now, about 8,000 or so...
Anyway, twice this past week I get a overheat error that has the yellow triangle with a exclamation mark in it. This occurs after several hours into my normal nightly 5-6 hr run. Room is cool, pj unobstructed on table, eco mode, clean air filter regularly.
Any advice on basic cover removal, vacuum accessible areas, etc.? What fans can be checked to see if they should be replaced? If I were to get that far, what to use for replacement?

Thank you!
P.S. Spoke to the service center in my area (Aitec), he sounded like someone I'd trust with my pj and his $70-80 service check that would include a cleaning is very reasonable except for me being out of work currently.

Last edited by bedo; 01-14-2015 at 07:42 AM.
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Old 01-18-2015, 05:20 PM
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Soon I will need to replace my lamp the 8700, could someone indicate an alternative lamp model that works well, for a good price.

Thanks
Mauricio
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Old 01-19-2015, 05:42 AM
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Originally Posted by ps2br View Post
Soon I will need to replace my lamp the 8700, could someone indicate an alternative lamp model that works well, for a good price.

Thanks
Mauricio
Hi!

I bought this one after much searching. $129, the price is $15 less than when I ordered. Be sure to read the customer reviews...
I have 550 hours on this bulb and very pleased with my choice. Sick of $300 bulbs!!!!
http://www.newegg.com/Product/Produc...tent-_-text-_-

Last edited by bedo; 01-19-2015 at 05:43 AM. Reason: Forgot link Doh!!!
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