Originally Posted by falafala
thanks for the detective work
can you post some pictures ?
Unfortunately I didn't have time to get out the camera and tripod to make sure it was clear what the issue was (busy today so had to run to BB to return in between conference calls for work). The pictures I took with the iPhone (with me holding it) were blurry at best, so you couldn't really see what was going on.
I will post pictures of what it looks like afterwards, however.
Also - one thing I DID take a picture of was the old box, so I could compare batch and serial numbers. The OLD one was batch A287338, the NEW one is batch A315796. If these are consecutive, then this indicates the new one was quite a bit farther down the line, hopefully after some "improvements". :-)
We'll see. I haven't unboxed it yet, and most likely won't tonight. Finishing up some work, and then wife and I are going out to dinner, so it will probably be tomorrow morning.
BB btw, made the process of exchange about as painless as possible. Far much better than what they used to be when they gave you the third degree. My concern was that often they do a refund and rebill and since I both got it on sale (which is now off) and got a gift certificate out of it, thought that might present a challenge (have had issues in the past returning things where you got a gift certificate with the original purpose). Person at the return desk handled it all, no 2-3 managers required! :-) MUCH better than in the past.
BTW - still need to post pictures of the ceiling mount, so I'll do that tomorrow. (took them previously, just hand't transferred to the computer yet).