AVS Forum Special Member
Join Date: Apr 2000
Location: W Simsbury, CT, USA
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Well, whaddya know, I just looked at the back of my Best Buy receipt and there is, indeed, a section with some "exceptions" to their no restocking fee policy. Sure enough, projectors are subject to a 15% restocking fee. You are not subject to this restocking fee if you are a "Reward Zone Program Premier Silver member" (that's a lot of words), the item is defective, or the restocking fee is prohibited by law (presumably, this is state-by-state).
This is interesting, though, because I specifically asked what the return policy was and if there were any restocking fees *BEFORE* I bought the projector and was told that there were no restocking fees. So, either my state (CT) prohibits this by law, or they lied to me (which I'm sure domingos38 would agree with me is certainly immoral). In any case, this actually makes me want to return the projector even more and, if need be, I guess I'll have to tell them it's defective, because I certainly am not going to try to claim that some salesperson whose name I don't remember told me there was no restocking fee, since I'm sure the discussion with the manager will become lengthy and will not end in my satisfaction.
I'd much rather watch a great movie in B&W at 240 lines of resolution than a lousy movie in 1080p with lossless audio.