viewsonic pro8200 shutdown issue - AVS Forum
Forum Jump: 
 
Thread Tools
post #1 of 15 Old 04-22-2012, 09:42 AM - Thread Starter
Newbie
 
derekja02's Avatar
 
Join Date: Apr 2012
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Hi,

I just got a refurb pro8200 and watched a movie on it for the first time last night. Nice picture and everything, but at the end of the movie I went to shut it down and everything was frozen. Wouldn't bring up projector menus, wouldn't respond to the power button, nothing reacted. I finally held the power button down for about 10 seconds and it shut down (pretty abruptly, I was trying to figure out how to get the fan to keep running.)

I started it again a few minutes later and it was fine, menus worked, shut down normally, etc.

It's going to be hard to send this back as I'm in the midst of bringing it back to Canada with me (I'm travelling right now), but if I have to I will. Any other ideas for me? I notice there was a firmware update thread earlier but the site referenced seems to be down now.

Thanks!

--Derek
derekja02 is offline  
Sponsored Links
Advertisement
 
post #2 of 15 Old 04-22-2012, 10:42 AM
Advanced Member
 
rgtaa's Avatar
 
Join Date: Dec 2011
Posts: 998
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 22
I guess just monitor it. Since you said you just got it and used it first time, maybe it was factory refurb and everything had to get setup right. I remember a number of us had weird sounds and stuff the first time we started up OUR NEW units. But after first time everything worked right. Turn off fast shutdown, so the fan cools down the PJ the right way.
Read the last 4 or 5 pages of the pro8200 main thread,so you get pointers.
Other owners of pro8200 will probably also come here and share what they think, too. pro8200 owners are super nice guys. Welcome to the clan.
rgtaa is offline  
post #3 of 15 Old 04-22-2012, 09:42 PM - Thread Starter
Newbie
 
derekja02's Avatar
 
Join Date: Apr 2012
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Well strange, tonight I let it run even longer than last night and the freezing problem didn't re-appear. Hopefully it was just a first time thing!

Thanks for the tip on turning off quick shutdown. I'm going to really like this projector!

Best,

--Derek
derekja02 is offline  
post #4 of 15 Old 04-23-2012, 10:59 PM
AVS Special Member
 
coderguy's Avatar
 
Join Date: Dec 2006
Posts: 9,955
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 140
I've had two re-cycle like shutoffs on my Pro8200 in 1400 hours, it's been a NON-issue though for me overall. I think my issue was just HDMI timing related or something. It looked bad the first time it did it, the unit would not fire the lamp up completely, kept going in a circle until it turned itself off (fans still active though). The second or third time it worked normally and like I said it's a rare occurrence and doesn't seem related to any long-term problem, just a glitch that happens rarely.


Quick and Easy Shelf Mount Method for both one projector or dual stacks

Web Calculator v023 & v025
- Quick Peak at the new upcoming calculator
**Current Projector Calculator** -- http://www.eliteprojectorcalculator.com

Coder's Top Projector Picks of 2012 --http://www.avsforum.com/avs-vb/showthread....

coderguy is offline  
post #5 of 15 Old 05-07-2012, 10:26 PM - Thread Starter
Newbie
 
derekja02's Avatar
 
Join Date: Apr 2012
Posts: 3
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
shoot! Just happened again.

That's twice in about 6 uses, so a pretty frequent problem. Both times have been when the room is quite hot, so I'm running off that theory for the moment. Fortunately the lamp has been fine after each rude shutdown, but I sure don't like it!

--Derek
derekja02 is offline  
post #6 of 15 Old 05-08-2012, 05:17 AM
Member
 
DarkVenture's Avatar
 
Join Date: Apr 2010
Posts: 84
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 13
If there is poor ventilation or the room is super hot, it will shut down on you, I think they all do it. My suggestion would be to use high altitude mode when its that hot.
DarkVenture is offline  
post #7 of 15 Old 05-08-2012, 01:49 PM
Advanced Member
 
rgtaa's Avatar
 
Join Date: Dec 2011
Posts: 998
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 22
Since it's a refurb and it shut down the first time you used it and the 6th time you used it, sounds like viewsonic didn't fix the unit.

Can you return it or send it in for replacement?

I would do it sooner than later.

Give the PJ plenty of room to breath, don't place against wall and make sure sides of PJ have plenty of space too. And use it in Air conditioned room. Use it everyday the next week so you can send it back to have it repaired if it turns off again. It has NEVER turned off on me. I bought a NEW unit.

When you say the room is hot , are you talking 90 degrees? I'm in florida and I use my PJ in cool room, is it turning off from OVERHEATING or something else? Unless you think it's something you did wrong , call and have it returned. You weren't pushing a button on PJ or remote when it turned off, were you?
rgtaa is offline  
post #8 of 15 Old 03-29-2013, 04:15 AM
Newbie
 
JCLondon's Avatar
 
Join Date: Mar 2013
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Hey, I have had my pro8200 for about 2 years and its worked fine other than a few odidities every now and then. A few days ago I turned on the pj and after 45 seconds it shut down on its own. It now does this every time I turn it on. Any ideas?
JCLondon is offline  
post #9 of 15 Old 03-29-2013, 12:19 PM
Advanced Member
 
rgtaa's Avatar
 
Join Date: Dec 2011
Posts: 998
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 22
Quote:
Originally Posted by JCLondon View Post

Hey, I have had my pro8200 for about 2 years and its worked fine other than a few odidities every now and then. A few days ago I turned on the pj and after 45 seconds it shut down on its own. It now does this every time I turn it on. Any ideas?

Sorry to hear that. How many hours do you have on the bulb?
Maybe look at the service menu. I forget the button pushes on the remote, look through thread. Maybe it has some useful info and give error message or indicate what is wrong. See if you see anything strange under that section.
You still have 1 year left on warranty, I guess you can tell us how viewsonic treats you in the 3rd year of warranty. Maybe they will replace it with newer version. keep us updated.
rgtaa is offline  
post #10 of 15 Old 04-03-2014, 12:04 PM
Newbie
 
TrooperMax2099's Avatar
 
Join Date: Apr 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I got a Viewsonic Pro8200 (new, as far as I know) off Amazon in September and have the issue described in the original post here.

To be clear, the projector never shuts itself off, but becomes unresponsive and develops some visual artifacts (vertical lines of noise). When this happens, none of the buttons or the remote have any effect and if there was an overlay on screen at the time (such as showing the volume when it is adjusted), the overlay gets stuck and does not fade away like it should. This happens with PS3 via hdmi (I need to try other devices/connections), but I did try it at 720p to see if it happens at the lower resolution and it did - and then I changed the PS3 back to 1080p, and it changed it's output, but the projector now only showed the upper left portion of the image like it didn't react to the new resolution.

The good news is that every time this happens, I've been able to hold down the power button until it does a hard shutdown. Then when I start it back up, after it gets all started back up it works perfectly from that point on. But it seems to usually have this problem the first time I turn it on (not an immediate thing, but doesn't take too long to develop), then I hard power it off and turn it back on and after it gets started up it works great, so it's become this annoying ritual to use the projector.

I've been meaning to troubleshoot it at least with some other devices and/or try to connect the PS3 up with component cables instead of hdmi to see if it still happens.

Is it possible there might be a firmware update that would help?

If I call up Viewsonic, what kind of experience should I expect? (From what I read on Amazon, they have good warranty services? Been hoping it won't come to that though)

I'd appreciate any thoughts/advice on these matters!

EDIT: Confirmed it does the same thing when using my OUYA on the other hdmi port with a different cable. Also happens when using my PS3 via component cables.

Thanks,
~Troop
TrooperMax2099 is offline  
post #11 of 15 Old 04-12-2014, 10:21 PM
Newbie
 
bmb5220's Avatar
 
Join Date: Apr 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10

I'd also like to wake this thread back up for the same reason described by JCLondon a year ago.  Did you figure it out??

 

My projector automatically shuts off at different short intervals. I replaced my projector bulb for my Viewsonic Pro 8200 with the RLC-061 replacement bulb from Newegg but actually coming from Projector Lamp Genie. I received it and installed it on April 8th, and it instantly worked like it was new - bright and beautiful. However, now it shuts off after ~5 minutes of use. The projector doesn't completely shut off, only the lamp turns off. I think its the new replacement lamp?  It seems to shutoff quickly after its already been running, and it lasts for a while if its been off for a while previously.  Is this a heat related issue I can fix? Help? :)

bmb5220 is offline  
post #12 of 15 Old 05-08-2014, 06:09 PM
Newbie
 
bmacc's Avatar
 
Join Date: May 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10

It sounds like you bought a bulb late Winter, early Spring?  I bought mine from B&H in April and am having the same exact issue.  It has screwed up about 5 times watching movies, really irritating.  Recently, twice in about 10 minutes, but not always as predictable.  I"ve started a convo with customer service, but he precluded any return prognosis with the requirement of original packaging.  Stupid me didn't keep any of the stuff, as it was working fine right away.  Perhaps I should re-pack it nicely and see what happens.  Wow, it just happened again with nothing hooked up to it, and it's not hot at all.  Damn this sucks.

bmacc is offline  
post #13 of 15 Old 06-11-2014, 06:04 AM
Newbie
 
cmansour's Avatar
 
Join Date: Jun 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10

Very strange shutdown issue with our Pro 8200. This is a senior living community and we us the pj about 2-3 times a day every day for about 2 hours each time. 11:00am , 2:00pm and 7:40pm.

It always works fine the first two times a day, but for about 6 days straight at the 7:40pm time slot the pj starts normally, runs and then just abruptly shuts down at almost exactly 20 minutes on the nose. 20 minutes every time and only on the last usage of the day. There are no variables in the room environment or operation of the pj across these times. There are no flashing codes present..any clue? anyone?

 

Thanks,

cmansour is offline  
post #14 of 15 Old 06-30-2014, 03:47 PM
Newbie
 
Join Date: Jun 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 0
Quote:
Originally Posted by rgtaa View Post
Quote:Originally Posted by JCLondon 

Hey, I have had my pro8200 for about 2 years and its worked fine other than a few odidities every now and then. A few days ago I turned on the pj and after 45 seconds it shut down on its own. It now does this every time I turn it on. Any ideas?
i am having the same issue, did you solve yours? mine has a lot of hours on it, perhaps replace the bulb? i dont want to buy a new bulb if this is not the issue. i have mine set for high alt mode.

dave
labtopia is offline  
post #15 of 15 Old 07-01-2014, 05:14 PM
Newbie
 
Join Date: Jul 2014
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 0
well,i know,It always works fine the first two times a day, but for about 6 days straight at the 7:40pm time slot the pj starts normally, runs and then just abruptly shuts down at almost exactly 20 minutes on the nose.thanks
tegorizefod is offline  
Reply Digital Projectors - Under $3,000 USD MSRP

Tags
Viewsonic Pro8200 Dlp Projector
Gear in this thread

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off