I think as more and more people look into this thread and respond to poll, the true picture will show more clearly about the problems with the epson 8350.
The reason people up till now have not been more pissed is because it is not "public" all the problems the epson 8350 has.
Because epson doesn't want it to be more public, they do this by immediately sending replacement unit and epson will go beyond the stated 90 days on bulb and give FREE bulb replacements for 2 years. Epson will not argue with anyone because it would PISS PEOPLE OFF and alert others to the problem.
Epson is doing what Microsoft did with the early xbox 360's that had overheating issue. At first MS said it was user fault that unit had overheating issue. Then later said only a few percent have this problem. Then later stated that YES there is problem with overheating and they also "extended the warranty to 3 years". MS then set about to change the insides of the 360 and have many versions until they "fixed" the problem.
I'm not sure if epson is doing the same with the 8350 changing the parts or bulb company.
People that are defending the epson 8350, be aware that that was also done when people first reported overheating issues with early 360 consoles. Later as it happened to more and more people then ONLY did it change the mind of people defending their beloved xbox 360. Then when it finally happened to early supporters, then they got PISSED in MASS and MS chanced stance from USER problem to Manufacturing Problem.
The difference between epson and MS is that epson is bending over backwards to replace the units and at first MS blamed the User and wouldn't do anything about the problem. So epson is smarter than MS. But the fact remains, do you trust your epson 8350 after 2 years? Don't defend something that could bite you on the behind. If there is a "problem" with the unit, find out NOW , so you can get epson to "extend warranty for more the 2 years like MS extended warranty from 1 year to 3 years on known defective units.
Realize even TODAY, epson WILL NOT POST that they have 2 years on bulb, they will not put it in writing because they don't want to alert people, but will do it only if you research epson 8350 in forum rooms and see they did it for others. Imagine that their are many people that don't come to forums and don't know they have extended the bulb warranty, they are just buying NEW bulbs not knowing that epson would replace them free.
Now just as the xbox 360 is a GREAT console, so is the epson 8350 a great projector, but it has problems like the early 360's had.