Originally Posted by Daniel Chaves
But it is reporting actual use, okay think of it as a propane tank, you have so much fuel in that tank, now that same tank could last for 20 BBQ at low but only 10 BBQ at High, but say they had a visual timer for the gas and said that you have to change out the tank at such and such hour well then they would have to up the hours used when your using a higher burn rate because if they didnt and you ran out before the stated time you would be pissed right even though you burned up that fuel because you used more of it. Thats whats going on here. I know not the best of examples but I hope that sorta helps what Im getting at, the system cant measure the actual wear of the bulb unless maybe they installed something that monitored the current going through it so they go off of hours as a way to give you a heads up when to replace it, its not exact but it gives you an idea of what to expect.
But it's not reporting actual use, they are basing it on their Smart-Eco mode (marketing) and even that is not going to be an accurate measure since viewing habits vary (and as such so does the power sent to the lamp).
You are looking at it from their point of view and not the end user that pays for the product with certain expectations, lamp life being one of those even if it is not achieved.
The first person that gets 501+ hours, according to the counter, on a failed lamp and BenQ says sorry the warranty is only for 500 hours we'll see the $4l7 hitting the fan because actual 'real time' use is less for anyone running eco or especially normal where the gap is far more.
I purchased the unit and can make the choice to run in any lamp mode that I desire, if I use Normal and understand that it is rated for 3500 hours yet the counter shows 1.7 hours for every actual hour the REAL TIME use is much less than what the counter shows.
This is all just simple logic, they are toying with the consumer based on their smart-eco marketing specification, plain and simple.
*Sorry ERuiz but your analogy does not apply here either. Every other projector that I have ever owned has shown REAL TIME use regardless of lamp mode just as it should. It's not too difficult to understand that the higher lamp mode will mean less hours of use but that does not mean they should play games with the lamp counter.
You guys are simply not seeing the big picture here (no pun intended
Originally Posted by ERuiz
Jason, this timer is based on how much wear and tear this bulb has experienced over a certain amount of time. Take this example:
Bulb 1 - 3000 hours running on Normal
Bulb 2 - 3000 hours running on ECO
If the timer was counting at a 1:1 ratio, which bulb you think would have more wear at the 3000 hour mark?
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Hehe, that's really simple, you leave the counter alone to count in real time so the consumer knows how many hours he actually has on the lamp with the understanding that lamp life will be less using Normal versus Eco.
Obviously the Normal mode lamp would have more wear (less life left) and that has been understood by projector buying consumers for decades. We obviously don't expect to see the counter reach 5000 in Normal unless the specification is such.
I am sorry here guys but I think both of you are over analyzing and somewhat misunderstanding the point. I have owned projectors for the last 12+ years and this is the first projector that I have seen mess with the lamp counter in such a manner and I see no logical reason for BenQ to change what should be a real time lamp counter other than for their own marketing reasons, the consumer does not benefit here and this will only lend itself to more confusion for the average user.
I am not arguing with you guys by the way, just hoping to clarify enough that you see my point. *
One other quick point... think of how happy someone is going to be when their lamp burns up at (according to the counter) 3500 hours while running in Normal mode even though REAL TIME use was actually much less (3500 is the rated spec for Normal). They are adding almost 43 minutes to the lamp counter for every actual hour used in Normal mode.